Best training and experience in the area. Great patient care. I had "hot eyes" and I was super anxious, unable to open my eyes, and in major discomfort. Dr. Goodwin quickly addressed it all and I'm grateful. I highly recommend his medical care read more

Staff friendly Excellent physician Takes his time with you Little hard to obtain an appointment read more

This office is a joke, no professionalism what so ever, why did the assistant check my eyes in a room full of people waiting to see the Dr. Another assistant argues with a person about their insurance in the hallway and she was loud. The office looked dusty and dirty. The staff were on their phones ‍ I ended up walking out without being seen by the doctor after being there 1 and a half hours. read more

Front desk, back office staff unprofessional, eye exam prescription incorrect, no return call for second appointment

My family member, had A two hour wait before moving to another waiting room and still has not seen a doctor. An Over a two hour wait is unacceptable. What's going on, totally unprofessional, the patient's time is not even considered. I can see why this office has such low rankings. read more

If you want to be left partially blind with no follow up, follow through or concern from your physician this is the place togo. The doctor is incompetent andthe staff is horrible.After surgery gone bad the staff refused to return calls, to schedule visits andthe condition worsened to irreparable damage, Do your research, don't trust google reviewsand see a better doctor. read more

Well it's 2023 and because of Lawrence Goodwood's surgery I am still seeing the specialist and I will have to see the retina specialist for the rest of my life. So far I've been lucky enough to not have any more injections in the eye, I've been put on eye drops and so far they are handling the issue of going blind in the eye that was operated on by Goodwin. I will always have the problem with my balance because of the incorrect lens prescription he placed in my eye. read more

I went to his office about five times. It has been about 1 year since I have been, and that is on purpose. I have a new doctor now. Everytime my husband or I would go, even with an appointment, it would be MINIMUM 1 hour our name got called to the back. We have never waited this long to see an eye doctor. The doctor seemed nice. He does alot of talking and smiling and being friendly. Once I got called, things went smoothly and quick enough. However, when you have a job, there is only so much time to take off. I figured 2 hours should be good to get there, get my visit done and go back to work which was local to the office. It would be a minimum 2 hours just to leave the office after everything was done. I do not have time for that. read more

On Tuesday night, I was doing some minor metal work. Basically cutting a metal bracket with a Dremel. It was a very small cut that didn't take so long. As usual, I decided to not wear my safety glasses because I'm so thuglife. During the cut, a tiny bit of metal debris kicked up and pegged me right in my eye. I flinched and washed it out. My eye continued to hurt for hours afterwards, so much that I had to use sleep aids to sleep. When I woke up Wednesday, the pain was still there. I figured it was simply a much worse cut to my eye than usual so I'd just wait it out some more. I had a meeting that began at 9am to which I sat through still in pain and occasionally wiping my eye. By about 11am, I decided to make an appointment to see an ophthalmologist. I Googled the nearest one, made and appointment, and headed over. I was surprised to see a packed lobby. Interesting how many people need an ophthalmologist on a random Wednesday. It turned out, this ophthalmologist was well known and has restored vision to even those who have been blind for thirty years. It was Doctor Lawrence Goodwin Jr. I told him what happened and he proceeded to examine my eye. First, he gave me some numbing drops which stung for about twenty seconds, then he put a special dye in my eye which was blacklight sensitive so he could see the scratches on my eye if there were any. He proceeded to look in the sides of my eyes and the lower lid and found nothing. He then checked under my upper eye lid and found a tiny shard of metal lodged into my eye lid. The shard was stuck in just enough to where tears couldn't rinse it away but not enough where it was flush to the lid, which caused me to scratch my own eye every time I blinked. He removed the shard, my need to flinch went away. A little blood started to run but stopped soon after. The pain resumed for the rest of the day after the numbing drops wore off but the recovery was pretty quick as Doctor Goodwin applied an ointment to the scratches on my eye. Doctor Goodwin then checked my vision to make sure the injury didn't affect my vision. Today, I am able to see perfectly clear again and have walked away with an invaluable lesson which only cost me a $20 co-pay, as opposed to my sight. Most important wasn't the results but the thorough care and guidance Doctor Goodwin provided me throughout the entire procedure. He was very calm and reassuring. read more

Lawrence T Goodwin Jr, MD - Business Card - Ophthalmologists Near Me - Los Angeles, California

Yes this one star is not for Dr Goodwin, but for his staff. His medical billing staff is deplorable. HOW MANY TIMES DOES A PATIENT HAVE TO SHOW UP FOR A PROCEDURE WITH IMPROPER AUTHORIZATION! A talented Dr with shitty staff and terrible communication. For the January appointment my mother was told that there were other patients before her UNPROFESSIONAL! Stop hiring incompetent people and actually get yourself a professional. She should be getting prepped for surgery instead she is crying because this is the FOURTH time she was supposed to get the cataract removed, tell Jennifer to try getting around with one good eye and have some brat tell you about other people's problems. I'm currently listening to the hospital staff talk about how fucked up this is and your staffs LACK of follow through. This young lady told me how SEVEN DAYS prior to today she called and emailed your office so they had time to fix this shit. You are authorizing secondary insurance and not primary? I'm also listening to her tell your staff that she had proof that she spoke to your staff and who she spoke too. She's been waiting a year, now your staff is over talking my mother in the phone as she is trying to explain how she's been here four times! Veronica just hung up in my mother's face while she was crying tears about having to come here four times.Can you say GRIEVANCE! read more

This place receives one star due to the fact it's in a good area. I've brought my client here a few times and with each visit, the wait was over 3.5-4 hours. Ridiculous!!!!!!! The waiting room is always crowded to where other patients have to stand outside. Whoever does the scheduling she be fired ASAP!! Save yourself the stress and go to another optometrist read more

Here;s the latest on my botched surgery done by Lawrence Goodwin. I have to get glasses so I went to the Optometrist and had all the test done that Optometrist do to prescibe the correct glasses. As he was explaining what I need he said that it appears to be that lens Goodwin placed in my eye was the wrong prescription and that's why my balance is off plus other issues I'm having ir losing sight in the eye that was operated on. Did he take the Hippocratic Oath or the Hippocritic Oath? read more

Dr. Goodwin has a most interesting practice. Yes, the waiting room on certain days can be jam-packed with new or returning patients, but, it is worth the wait because Dr. Goodwin is the real deal! Yes, he's at the top of his game/profession. Dr. Goodwin is great at his craft, plus he's very friendly and personable. My 89-years-young mother had her cataract surgery with Dr. Goodwin and she's super satisfied with his work. read more

Dr. Goodwin is a very very good doctor. He is friendly and very knowledgeable. Dr. Goodwin explains all the procedures and diagnoses in detail. The staff is also very helpful and friendly, plus they play good music in the waiting room. read more

Brought my dad to a doctor appointment. Very unprofessional staff and the doctor seems to not care about it. The doctor was not very welcoming very awkward vibe. Dad was upset of how long they took to help us. Unreasonable amount of time since we had an appointment. read more

Dr. Goodwin and his staff are absolutely wonderful! They treat you like family. Everyone is so kind and helpful. The clinic is clean, and staff is knowledgeable. Dr. Godwin has excellent bedside manner, and he explains exactly what's going on and why you need the treatment prescribed. I feel like I'm in good hands here. I had a wonderful experience at this office! read more

I read that Dr. Goodwin restored a woman's eyesight after 30 years, and was excited to make an appointment to discuss my vision problems. Seeing Dr. Goodwin in person reminded me of a time when doctors really cared about their patients. He made me feel comfortable and asked me about my general health, not just my eyes. Plus he carefully explained the purpose for each test and the results. It is surprising that such an amazing doctor is still so accessible, even for new patients. Just like with any doctor there is a bit of a wait, but he and his staff create such a family atmosphere he is worth it! https://lasentinel.net/woman-regains-eye-sight-after-30-years.html read more

I love dr.goodwin and his staff super friendly very nice...he hve wonderful staff they no every clients by name..my grandma love this place won't let anyone touch her eyes but dr.goodwin..great doctor great friend... read more

Inconsiderate scheduling. I can't speak to the quality of the doctor's care since I've been waiting two hours to get in for my appointment. If their scheduling skills are so poor they have to leave a two hour cushion, they need to fire their office manager. I can't imagine why anyone comes to this office. One man in the lobby said he had to wait four hours one day. They sent him home after four hours because they couldn't see him. Must be some sort of Stockholm syndrome where the patients become attached to being held hostage in the waiting room. I won't be returning. read more

I currently work for an optometry office and was trying to get a prescription for a mutual patient. The patient, my coworkers and myself have been trying to call this office for going on a month now and we can never get through. We are pressed for time in trying to get this patients lenses redone after cataract surgery. My coworker found the doctors cell number on Yelp and we called him directly. He was being an asshole stating that he doesn't like to give out the prescriptions and that our doctors should be the one determining the new rx. We stated that the patient is requesting a copy of her prescription but has informed us that his front desk staff would not give her the RX. Also he stated that he has three staff workers and they should be answering the phone. Him and his staff are very unprofessional in how they handle patient care and talking to other professionals. Our office will be providing further care to the mutual patient now. read more

Had a 9:30 appt, but didn't get to see a doctor until 12:05, finished at nearly 12:30. By then, I was tired, hungry, & pissed that I had to ask a colleague to see my own patients (I am also a medical clinician) who I was scheduled to start seeing at 12p. Even after I advised Dr. Solomon that I'd been there for nearly 3 hrs, never once did he or anyone offer an apology. There is NO EXCUSE to treat a patient this way. My patients would never return to my practice if they were treated with blatant disregard & disrespect (common courtesy in the form of an APOLOGY could have changed this). Unacceptable so I will change primary care providers so I may also change eye doctors. read more

I don't know why this office scheduled appointments when people just gona go there and wait for an hour cuz the doctor is running late (he's doing surgery on another patient). So they knew about the doctors schedule and they still schedule people to come in on that time. All they care about is money!!! The guy Daniel is a slob and doesn't even know how to do his job. It's been a month and I'm still waiting for my new glasses that was paid for. DO NOT go to this office!!! Although, the doctor himself is very professional and friendly. He should get rid of all the people there and hire NEW employee. read more

I like him . So far . I mean yeah it's kind of a pain in the butt to go all the way to norwalk . And the wait can be tough but when you do see the doctor it's purdy good . He seems very knowledgeable and down to earth . The staff are simple and human . The service is what it is . I'm happy so far . That could change but for now I like the care I have gotten . I am LA care patient read more

This doctor is SO nice, when you FINALY get to see him! He is very much a teacher, as he takes the time to explain things to you and your family members. The office is ALWAYS super full, like standing room only full. I've been a few times and he is never on time. Even once I've waited as long as two hours past my appointment time. Ridiculous! I don't have all day to wait for a 10 minute appointment, so unfortunately I will be looking for a new eye doctor soon. read more

I recently went to see Dr. Goodwin, and he is the best eye doctor I have ever known. In addition to being an expert in his field, he is kind, funny, and a genuinely nice person. read more

I had the worst experience with this doctor's office,and in particular the (I believe) nurse named Reina; she promised me she would complete a prior authorization form for a medication I need on several occasions,only to refuse to do it after one month. I can't directly speak to the quality of care of Dr. Goodwin as I did not see him but another doctor. I have a severe form of allergic conjunctivitis which has already resulted in corneal abrasions on two separate occasions. After a visit to the emergency room last year, I started seeing a wonderful ophthalmologist at the Stein Eye Center who prescribed two different eye drops. These drops have worked well enough to avoid corneal complications. Unfortunately my insurance changed and I was forced to find another physician. I should have known I would have problems when Reina came in, not with a pleasant professional demeanor, but with an attitude that made me feel like a nuisance rather than a patient. The doctor I saw was very nice and when I mentioned the two eye drops had worked well for me, he agreed to prescribe them. I went to the pharmacy the next day, however, they told me the drops where not automatically covered and that they sent a prior authorization form to be completed by the doctor. I waited almost two weeks thinking this process would take a few days. I had never had any problems with the previous doctor completing the prior authorization forms. A this time, I called the office and spoke to Reina. She promised me she would complete the form and send it in that very day. Another week and a half went by. I called to inquire and Reina said she didn't remember. I reminded her that she had promised to send it. She said, "Well if I said I would, then I am sure I sent it." I asked her to please check. She said she had patients, and when I pressed her, she told me she would call me back. That afternoon she called and told me she had not sent it but would send it before the end of the week. The next day, Reina called to inform me that she could not send it at all because the drops where not on the formulary. She passed me to the doctor who affirmed that it could not be done. The next day, I called my insurance and the representative told me that a prior authorization could be sent in. She tried to call the office but no one was there; she did, however, fax the form to them. I called later to confirm they had received the form. Reina told me that they could fill it out, that they have too much work to fill out these forms and again let me speak to the doctor. He ranted about how the insurance companies create so much work for the office, and that doctors cannot prescribe what they think is best for patients. I can empathize with this sentiment, however, this is the system we unfortunately have and we have to work within it to get the medications we need. I told him I just wanted to be sure the fax had arrived and he promised to have someone call me and let me know. A short while later, a receptionist confirmed they received the form. On Monday, since I felt the office now considered me a nuisance, I called my insurance to check if they had been faxed the prior authorization form. They had not. I explained the situation to the representative and she called the office to check the status of the form. She told me she spoke to Reina who said they would absolutely not complete the form for me. I have never experienced a problem like this before. And truly, although I would still believe the doctor should be able to do a prior authorization form, I would have more respect for them had they informed me the first day that they could not be bothered with this sort of paperwork. I lost a valuable month when I could have tried to obtain my needed medication in a different manner. I would hope that a doctor would have empathy for his patients and truly try to help them obtain the care and medications they need, but for this office, that's just too much to ask. read more

I have been annoyed a few times recently about the long wait but he is busy because he is an excellent doctor and very devoted. Ive had experience with many doctors in my 62 yrs and have become somewhat negative for good reasons. He is by far; the most thorough, patient man and I have a tenancy to be emotional and rather impatient. He sincerely cares about his patients and treats them with kindness and respect. I feel the same way about Dr. Smith and the staff. I guess it comes from the top. The office isn't fancy (irrelevant) and crowded at times. However very clean and state of the art. Plenty of staff to assist and listen to any concerns you have. If you have an emergency, he is actually reachable (imagine that) and will do his best to go out of his way and see you after hours. This has been my experience over the past year and a half; which included two cataract surgery's. I never feel like Im just a patient there but a person with legitimate concerns and real feelings. Thank you read more