Staff were polite ...Clean office provider spent time explaining eye care. I am sure teaching clients

My son in law became a life-long disabled person due to an accident at his work, whom I blame this doctor's office for it. The doctor was not treating my son in law, instead I was the patient. However, my son in law took me to my 11:15 appointment and we got there early, but his office made us wait roughly 4 hours before the doctor took me in. This unnecessary wait made my son in law get late to his work, and this caused him to be dispatched to a different task by his employer. Instead of taking a load to Orlando Florida, his employer sent him & his co-driver to Saint Paul Minnesota. On the way back from their task, while my son in law was sleeping in the back cabin, his co-driver ended up crashing their semi and my son in law received severe life-time injuries. He hasn't been able to work since then due to his injuries, and after 3 and a half years he is still getting treatments until today. Conclusion: Stay away from this office because its staff don't care about their patients. If the office did not make us wait that long, my son in law would have been in a place 1600 miles away from where he got hurt, and the accident was blamed to weather conditions. Now my son in law is paying a big price for the rest of his life due to the tardiness of receiving my care from his office, and my son in law had to stay with me until I was done with the treatment. read more

Dr. Aghai is hands down the best eye dr that I have ever had. He is such a wonderful dr.. Takes the time to explain every procedure, answers all questions. His staff are all amazing, professional and kind in both of his offices. I will never go to anyone else. I highly recommend Dr Aghai. You will not be disappointed! read more

This doctor was amazing. My husband really liked him. He is happy with his surgery. The only down fall is the wait to be seen. Other then that everything was amazing staff was friendly and nice. read more

Avoid this office like the plague! Wife missed worked today to see them. Had a 11:00am appointment. Past 12:30 pm, and they told her she was " next only two others ahead of you". This office had over 12 patients waiting, one was there since 9:00am and still waiting after we left/cancelled at 12:30!!! All this so called "doctor" does is overbooked patients so he can fill his pockets with as much money as possible!!! Most patients were elderly, so that tells me he targets the poor and defenseless! We reported them to my insurance read more

I am very picky when it comes to medical care for my mom (as everyone should be) and I am so thankful that we found Dr. Aghai. I am very comfortable with Dr. Aghai tending to my mom's vision issues because he is knowledgeable, respectful, friendly and extremely kind based off my visits alongside my mom and feedback from my mom herself. She says he is smart, kind and always ensures that her questions and concerns are addressed despite the slightly than longer wait. My mom has to constantly monitor her vision due to macular degeneration and she says the wait is worth seeing him. The staff is very kind and helpful as well. I personally always felt welcomed and treated with respect by the whole office. I am so happy that we've found such an excellent doctor. Highly recommended! read more

I was really worried going to an eye doctor with medi-cal and expected the worst but I was absolutely pleasantly surprised. He needed to refer me out because my issue was not something he dealt with but the staff was friendly and professional and Dr. Aghai was like Santa Claus with me. Jolly, efficient, and sensitive to my situation. I'd give them 5 stars but there were a lot of patients in the waiting room so we were there for a little more than 3 hours total (check-in, get first round of eye tests done, wait a little more, see the technician for the next round, wait a little more and then see Dr. Aghai.) Overall, I'm very happy with their office and his service (we were actually kind of bummed I had to go somewhere else for treatment and didn't get to stay with him :)) read more

The staff at this office is very ridiculous to deal with. I've ask them so many how many more a head of my dad before they call him " I will check" but never get back with me and give me the answer. We waited for over 3hrs just to see the dr for consultation. The staff didn't even say anything to all patient waiting that the Dr is behind the schedule. No sorry or anything. They just keep talking and talking but can't even do their job. I've seen a lot of elderly waiting and they don't even feel bad for them to wait over 2-3 hrs. People in the lobby already sleeping because it's taking so long. Yes, the dr is busy and I get that but let the patient know so that we're not expecting to be called as we expected and so that pt won't get upset. Customer service!! I wish I can post a picture of patient sleeping in the lobby. The front desk staff need to provide a better service. read more

Check in at 11:00 am for appoitment at 11:30 am, it is 3:02 pm but still here just for eyes check up Should you wanna wait for such a long time just for eyes checking . ABSOLUTELY NOT !! AVOID THIS PLACE The possibility reason should be: They don't respect patient ( just let patients and wait whenever..,) Or they need more train about time management or appointment arrangements??? read more

Dr. Aghai is the best eye doctor ever with the best staff ever! Yes, you do have to wait as he is the only eye surgeon in the South Bay that takes Medi-cal & boyyyyyyyy am I grateful. I had a severe eye injury when I was a kid & had other doctors say they couldn't fix my eye. Dr. Aghai did several tests on my eye & finally felt confident he could repair not only my two injuries, but also gave me a new lens to repair the cataract!!!! For the first time in 35 years I CAN SEE!!!! I thank the Lord everyday for Dr. Aghai & can hardly wait to schedule my next surgery to fix my other eye!! YIPPIEEE!!!! =) read more

The wait time is so long . Normally, other doctors see the patient within 1 hour or 1.5 hour max. We have to wait 3 hours. The doctors usually postpone and cancel the appointment. The staffs are not friendly . The system is off read more

Run don't walk away from this place. The doctor should lose his license! And I do plan on reporting him to the board. Absolutely the WORST clinic out there. He does not care for his patients AT ALL. Unfortunately for me, he was the only specialist my primary doctor would refer me to. Really nasty, condescending receptionists. They just sit back behind the desk and gossip about the patients. Literly pointing and gigling. They somehow think it's funny for you to have to wait half a day to see this hack. The waiting room is packed shoulder to shoulder and I always had to wait at least 4 hours after my scheduled appt. He is only interested in MONEY! Doesn't really talk to you. Wont even look you in the eye or listen to any concerns. Rushes you through, but trust me, they wont let you out of the office until you pay! Not one friendly person in the office. If you want to feel like cattle, you've found your doctor! I have glaucoma but he refuses to refill my prescription unless I come in during COVID. Without my prescription, I will have irreversible damage and could go blind. When I told the receptionist that and to please refill the prescription, she actually laughed at me. STAY AWAY! There are better doctors out there! He doesn't even deserve one star. read more

Dr. Aghai is a very competent, caring surgeon. Unlike some surgeons he is personable and takes the time to address your concerns and answer questions. He performed cataract surgery on both of my eyes and inserted multi-focal lenses, which gave me perfect vision and freed me from having to wear bifocal glasses. read more