Kara, was amazing! She was extremely patient, and knowledgeable. This was my first time doing the…read moreglasses process and she made me feel comfortable.

I tried this place a while back but was very disappointed in the hours of operation. Depending on…read morehow long it takes me to get there because I take the bus I felt like a wasted my time. I tried to go on a Saturday only to find out that they were closed. I went back because I really wanted to give them the second chance. The staff are completely professional nice and patient. What I did see is that the doctor is very unprofessional. To beginning with, he was talking down to his employees in a very condescending and overbearing way. If you want to keep employees, I believe you need to treat your employees with respect. After that I decided to leave and never come back. 0 out of 10

Dr Vaughn has been proudly serving the community of Inglewood since for 30yrs. I'm almost sure he…read morewas an amazing Basketball player because he's 6'6 lol non the less.. he's funny & very detailed.. the community loves him.. His staff is always delightful & always has his jazzy contemporary music to enjoy while you wait. Very relaxing and. The office is very clean & sanitary.. parking is conveniently on site.. We gifted his work with an Queen Angel of light painting from my nephew

Giving one star only because the ladies at reception were pleasant. Other than that? The…read more"clinician" who first saw me couldn't even be bothered to wear a clean lab coat. Warning sign #1. Over an hour after my appointment time, I was ushered to the back where I was given some kind of eye exam. Didn't bother to tell me to remove my contact lenses. And yes, I told him that I wear lenses. I was there for a contact lens exam. The equipment was old and outdated. The "clinician" then proceeded to put drops in my eyes without washing his hands before putting me in a "dark room" full of people where I was told it would only take 30 more minutes to see the doctor. I had seen enough at this point and left. I have never seen nor experienced such unprofessionalism in my life. Stay away from this place. Everything in me yelled "run" from the moment I walked in. I'm sorry that I stayed as long as I did.

I have consulted many optometrists over the last decade, but no one could solve the puzzle of my…read moreprogressive glasses -- until I found Dr. Ashcraft. The progressive glasses he delivered offer a remarkable clarity, in both near and far vision. It's also been such a relief to experience the seamless transition between different focal distances. I no longer have to move my head around to find the right angle to see something, everything comes into focus instantly and without effort. Dr. Ashcraft took considerable time to understand my needs and preferences, and demonstrated knowledge, expertise, attention to detail and a firm commitment to finding the right glasses for me. It's clear that he is not just highly skilled but also genuinely cares about his patients' well-being and satisfaction. I am delighted to have discovered his practice, and absolutely recommend him should you be in need of expert eye care.

My husband and I visited Dr Ashcroft today for the first time. We made the switch when our beloved…read moreDr Simmons retired last year. Dr Ashcroft and his team (specifically Jillian) really nailed it with their customer service. I called yesterday to let them know I had just been laid off and the last day to use my FSA was today, so they worked to squeeze both my husband and me in by coming to the office early just so I wouldn't lose over $1000 in unused funds. Talk about customer service! Wow!! Thank you, Dr Ashcroft and Jillian!

Doctor Posey was recommended to me by a coworker. She is thorough,personable and caring. It was the…read moreperfect eye appointment.

I took my kids in for an eye exam and she was so patient, friendly and knowledgeable, this was by…read morefar the greatest experience we have had with an optometrist. Thank you for making the experience so wonderful and for helping my kids see the world more clearly--literally and figuratively. To anyone in need of an eye care professional, I can personally vouch for this one.

Weird experiences with this place, I once scheduled an appointment as a new patient and when I…read morearrived no one was there, doors locked, I called the phone number where I made my appointment and no one answered. I never went back, yet this place still bothers me to come back as if I'm really going to waste my time again with this sketchy business

When using the website to request an appointment the staff here are very timely and will get back…read moreto you very fast. It has been overall an ease to request appointments and get everything in order. There is a good variety of frames in many price ranges and the staff is so nice And patient as you try all the frames on. I appreciate they have the nicer frames in stock because buying online has been a struggle finding the right frames that fit my aesthetic. Overall had a great experience here.

Office staff is incompetent and communicates poorly with patients. See other 1-2 star reviews, same…read morecomplaint - so let me add mine. During my last visit the office manager actually read out loud to other patients and staff what my insurance deductible was. When I said I wish you had kept my information private, her response was "We don't have a private room." Think on that for moment. Further - they now charge you upfront money beyond your co-pay prior to submitting to your insurance. they are profiteers. You have been warned. Note: this is the second bad office experience I've had with them and the first time ever I've had an issue at a doctor's office in 45 years. Dr. Krivoy may be a good doctor, but his staff and financial policy is not.

Antonio Perallta, 310-749-7747, d_zirkler@yahoo.com,…read more Date: May 21, 2026 Dear Dr. Daniel Krivoy, I am writing to formally lodge a complaint regarding the unacceptable treatment I received from your administrative team today, May 21, 2026, and to request an immediate resolution regarding my scheduling status. Earlier today, I contacted your office to confirm an upcoming appointment. The representative I spoke with was unable to provide clear communication or explain the purpose of the visit. Furthermore, she inaccurately claimed that I had cancelled the appointment myself. When I questioned this, she attempted to explain the situation using dense medical terminology that was difficult to comprehend and adopted a highly condescending and upsetting tone. Seeking a resolution, I subsequently spoke with the individuals identifying themselves as your office manager. Disappointingly, this manager prioritized protecting her employee's behavior over resolving my scheduling issue, completely invalidating my experience as a patient. As a patient of your practice, I expect clear, accurate, and respectful communication. Professionalism is vital in a healthcare setting, and the dismissive attitude displayed by both the front-desk staff and office management has severely compromised my confidence in your clinic's administrative operations. To resolve this matter, I request the following actions: 1. A clear, jargon-free explanation of my current appointment status and its original purpose. 2. A formal review of the handling of my call by both the representative and the office manager. 3. Written confirmation that my patient file accurately reflects that I did *not* cancel my own appointment. I value the medical care provided by all physicians, but I cannot tolerate being treated with disrespect by the staff. I look forward to your prompt response to resolve this matter. Sincerely, Antonio Peralta Hopefully, bringing this directly to you will result in clear answers from you.

I made a last minute appointment here after the ophthalmology appointment I had at an alternate…read morelocation screwed up the location. I was initially told by the receptionists that they needed my insurance information which was fine, and after being on the phone for approximately 15 minutes they told me just to come in but they still hadn't been able to reach and verify my insurance. At the time the doctor was ready to see me, I told them I would just pay out of pocket so I could be done with it and the doctor diagnosed a conjunctivitis giving a strong antibiotic / steroid ophthalamic solution. I advised almost the entire office that I would be out of town for about the next month and I was told to call with an update after being on the medication for a week. When I returned to california, I contacted the office to schedule a recheck and to advise I wouldn't be able to come in within one business days' notice and asked if the doctor wanted to continue the medication in the meantime because I was out. I was very rudely reminded that I was supposed to call with an update which was shut down immediately when I gave them the exact date and time I called, reminded them that I left a voicemail, and then politely reminded them that absolutely not a single person ever called me back. I then asked why I paid $100 for the consult out of pocket just for them days later to turn around and bill my insurance $250. They insisted they totally planned on giving me a refund but never once told me either in office or over the phone that they were billing my insurance and at the time I was leaving the visit told me I was paying the consult fee out of pocket and that was the end of it. I was shocked when the cost was more than doubled to my insurance without my knowledge or permission and can say very confidently they had no intent on contacting me to refund me for anything. I know this because when I started asking questions, I was put on hold three different times by someone named Monica. Sometimes when I was mid sentence. I liked the doctor, although I do not believe this is a conjunctivitis given the severity of the symptoms and ongoing nature of the symptoms, but unfortunately the receptionist's lack of communication and failure to notify the doctor that I called with an update resulted in me terminating my care at this location. They seemed to care more about the money, did not communicate they would also be billing my insurance, did not return my call when I called (as requested) with an update, and in my opinion, had no intention on refunding me.

My grandparents have been going to this eye doctor for many years. He takes great care of their…read moreeyes. The staff is very nice and always answer every little question we have. They always look forward to their appointments. They'd never go anywhere else.". "

Such a beautiful office I've been going to this eye care office for years and have always felt so…read morewelcomed and cared for. Gisselle, the office manager, is incredibly friendly, personable, and efficient, and Dr Tabiza always takes her time to address my concerns and explain everything thoroughly. I truly appreciate the care they provide and highly recommend them.

I had a very disappointing experience with this ophthalmologist's office. From the moment I started…read morechoosing glasses, I felt rushed by Dr. Tabiza and pressured into making a purchase of glasses rather than being guided through the process. There was very little patience, no real explanation of my options, and absolutely no effort to make sure I felt comfortable with my decision. The customer service was extremely poor. I felt disregarded and unimportant. The interaction felt cold and transactional, as if they only cared about making a sale rather than providing quality patient care. I left feeling frustrated and unhappy with the experience. Choosing glasses is an important decision, and patients deserve time, guidance, and respect -- none of which I received here. I cancelled my glasses that I ordered the following day, due to the pressure I felt in the office. No thanks, never coming back.