Barb and her staff are awesome! Always accommodating to what I need and will make special pickup…read moretimes due to our crazy schedule which you don't normally get anywhere else. To address concerns that other's wrote: 1.) the only smell in the front lobby is from the cleaners they are required to use to keep the place sanitary, Barb and here staff are always cleaning and keeping busy. I never see them stop moving when I am there. 2.) dehydration may be a consideration anytime an animal is boarded. When they are boarded they never act the way they do when they are home due to an unfamiliar environment. I always expect my dogs to be on the thinner side when I pick them as they have always been at prior kennels. They just don't eat or drink normally. 3.) weeds over growing in the outside kennels???? Never the case. Maybe this person was picking up at anoddtimeof the year when they were waiting for their landscaping contractor to start,I don't know, I have never seen this. In the year I have been using her my three dogs have been boarded 7 times and never a problem. Barb is a very responsible kennel owner. After our last stay our puppy had become ill and sad,y needed surgery. Barb was concerned that her staff had done something and was beneficial in trying to figure this great mystery out. She was constantly calling to check on our baby. After all was said and done it was a blind cord that our baby got from our home. We have no clue how she got it but she did. Barb still kept in contact with us to make she she was okay. My pack isn't an easy one too board but Barb makes sure that all As long as we live in Valpo and her doors are open instructions are followed. We have an 11 yo GSD, a 9 yo GSD & a 10 mo GSD. She goes out of her way to make sure they are kenneled the way they need to bed so that everyone is comfortable. That they all get their special treats I leave them and that all the medications I leave are dispensed and accounted for. She does an amazing job! As long as I live in Valpo and her doors are open she will be the only kennel I use!

went there over 30 yr had to take baby in for slight limp had to see anna and she killed him smiled…read moreand said not her first that week usually his reg doc said she was gonna be out town we could trust anna she was rong and she use to call after app nothing she texted sorry not what I expected I dont beleve anna should treat any animal she has no compassion she need to be gone from any animal care and will spread word about her till I die

I was traveling from Hawaii with my little Cavalier, Belle, for the summer…read more After noticing her cough hadn't subsided for a long time, I began to panic after asking another vet friend about her symptoms. I called and spoke with Tonya who was able to get us in immediately. Dr. Brooke McAfee diagnosed my little angel with Mitral Valve disease after some X-rays and listening to her murmur. Receiving this news was life altering- Belle has been my baby for almost 8 years. Dr. Brooke is amazing- she has the most wonderful and kind nature, inclusive of the empathy so many veterinarians lack these days. She guided me through all of the next steps, and I genuinely felt she cared even knowing we weren't a long term client/patient. I'm beyond grateful for everything Dr. Brooke, Tonya and their staff here did for us while we were in Indiana. Without question, 5 stars!

One of my dogs licked the hand of another person. That person lied to the administration and said…read moreshe was bitten. Witnesses stuck up for us, but we were still banned from the park. It's not worth it to be there with liars and cliques.

I went there 6 years ago and I loved it. Came back now and my dog was attacked twice in one day…read more The aggressive dog did not puncture any wounds. The owner of the dog watched his dog, but could not stop his dogs bad behavior. I reported the problem and the man did talk to the owner. He stated my dog should hang out in the smaller dog section. Why? There is an aggressive dog area. Why didn't they test that dog's behavior? Disgusted, I was there only a week and got my $160.00 back. I just pray this dog does not attack another dog.

I would give this place zero stars if I could. I brought my dog here one time to have her nails…read moretrimmed and for approximately three years following that appointment, when we would walk down the street anywhere near this store front, she would belly crawl and cower in fear. The owners boyfriend was employed there at the time and I was the unfortunate customer who had him for a groomer that particular day. Never have I had my dog muzzled before this particular occasion. He was rude, irritated, short tempered and nasty. Not someone who should ever be working with animals. My dog was left bleeding and terrified. Steer clear!

With the new owner, this place has really made some amazing improvements. Staff is great and the…read moreadditional services for Boarding, Daycare and Grooming makes it a single stop for me.

Update - small claims court ruling against Tami is public record, still hasn't paid. When your…read morereputation and business are on the line, you show up. Any concerns about my dog should have been brought up to me, yet you took the money and kept quiet. Unfortunately for you, cameras exist. If you paid me back for work you hadn't done, there wouldn't be a judgment against you for hundreds of dollars. You're lucky I didn't ask for all of it back. BE CAREFUL! Walked our dog around the block, back in her car and on her way in 10 minutes - 26$ per visit for months before I noticed. Constant cancellations/excuses, always came in during 2 hour block specifically asked not to come to not wake up baby, poor communication. After being fired - took a week to return keys and would not refund money for prepaid cat care weeks in advance or work days missed. Still waiting for payment after small claims court. Complains about lack of clients and people being tight with their wallets. Absolute liar and thief.

Tami has been our dog walker Mon-Friday for the last 10+ years. She has been through the good and…read morethe bad of caring for my aged/dying pups and handling my new puppies. She has proven time and again that she is aware of not only the pups' issues but informs me promptly of home or property issues that might be happening while I am away. She has also cared for my pups while we're on vacation and I have total peace of mind that if anything happened while we're gone, she would contact me and act in the best interest of my pups. My dogs are often more excited to see her than me. I can't imagine anyone else that I would trust more in my home or with my pups.

Employees are great and the owner is so involved with all her clients. They offer a great service…read more Very Clean and friendly environment!

We just dropped our pups off for a stay. My husband and I were very pleased with how clean the…read morefacility is kept. Both Ladies I have dealt with were fantastic about us getting their records in and all my questions as I am admittedly crazy dog mom. I feel very confident Abagail and Blue will be very well taken care of and loved on this long weekend.

I have 2 huskies, and this is the only place I trust with them. Huskies can be very difficult to…read morework with, besides all the hair. The boys go in looking very rough, and come out very handsome gentlemen. They know the boys and I have never been disappointed. Thanks Ruff's!!!!

My dog had a severe allergic reaction to the cleaning solution after only a few hours during her…read morefirst visit. After further asking, I was told they use Fabuloso and Bleach mixed with water to clean the outdoor area and dog suites. They said it is a pet friendly cleaner - this is not stated on the Fabuloso website. Staff did not seem concerned about my dog's reaction which turned into an infection, spent $200+ for emergency vet to get allergy meds and antibiotics. My dog didn't move for 2 days and it was painful for her to walk and go outside. Called this location 3 separate times talking to different people about the issue, there was no concern for my dog's condition, empathy or calls to follow-up. I'm new in town and this was my first time using a facility - very disappointed.

My pup stayed here for four days. She did well. She was able to play with other dogs and didn't…read morecome home sick. I initially selected them because of the way my dog would have her own private run from her kennel. I knew she would love being able to go out whenever she wanted to. I will use them again when I need a place to take my dog.

We have left our dogs here for an extended stay while on vacation. They are well treated, played…read morewith, and kept clean. We have tried many other kennels & all leave our dogs in filth as I have picked them up covered in urine/feces only having to take them home & put them straight into a bath. It's not like that here. I left all 4 of our dogs for 10 days on our last vacation. When I came to pick them up, the dogs were clean, happy, & cheerful. As much as I missed them, I was thrilled to know they were in good hands while we were gone.

Dr Sheller and staff are extremely knowledgeable and friendly!…read more I traveled over 3 hours to have Dr Sheller assist me with a artificial insemination using frozen semen from one of my top studs. This semen was frozen almost 15 years ago. I am incredibly pleased with my experience with Vale Park and I highly recommend Dr Sheller to anyone looking for a true professional in canine reproductive medicine. A+ Clayton Warichak Founder of Von der Stadtrand German Shepherds Established in 1992

Update: we changed to a vet in Chesterton. The cleaning and 9 small to medium extractions cost $900…read moreand went smoothly. Vale Park had quoted us $2,400 for cleaning and extractions. I'm so glad we left Vale Park Animal Hospital. Our 13 year old dog recovered well from the 9 extractions, her pain was managed, and we saved $1,500. Our dog has since turned 14 and is very healthy! Doggy dental doesn't need to cost more than your mortgage payment! It seems that Vale Park doubled or tripled their fees after they built a new facility. We took our dogs there for 21 years. They were always higher prices than most vets. All of the original vets retired. It used to feel like family. I didn't feel connected to the newer vets. They used to recommend my dog's teeth be cleaned every 2 yrs but then for 4 years they said they didn't need cleaning and then suddenly said it was needed and would be $2,400.

Best place to go for your pet love the staff very respectful and friendly they always keep me…read moreposted with anything I need or ask do amazing.

Have taken my cat there twice for issues with his eyes. They were never able to help or fix the…read moreproblem. They were never able to even determine what it might be. Just told me to get a $1000 surgery for them to just then maybe be able to diagnose him. Anyway, switched to a different vet. Called 4 times today over a span of 2 hours, during their open business hours! And nobody answered :( I had taken my cat to a different vet today and desperately needed his old records for an emergency surgery he needed and they were too busy to ever pick up the phone. Couldn't even leave a voice mail the box was full