I have recently started using this veterinarian, and I am very pleased with their service. They did an excellent job cleaning my dog's teeth and removing tartar. Their prices for flea and tick medication are very reasonable, and they also provide a great nail-trimming service. The staff is always friendly and patient, which I greatly appreciate. read more

I've taken my dogs here for years. They handle all of them wonderfully, even the one that isn't very animal friendly. I highly recommend this vet! read more

Dr. Kelly is the most compassionate vet ever.She has helped my fur baby with more than a few problems, is extremely knowledgeabe, and speaks in a language that pet parents can understand. I wouldnt take my dog anywhere else! read more

They told me in December my dog needed blood test cost 180.00 they said my dog don't get his heart medicine until he gets blood test. They said they don't do monthly payments or even paying half so my dog could get his medicine. This is may still can't afford the 180.00 Ian forced turn them into better business bureau and maybe they will bend a little. My dog has heart rumor and he needs his heart medicine. Staff seems like they don't care if mt dog ever gets his heart medicine. I am writing trump campaign and tell them how in human it is denying animal of there medicine. When I get that medicine again I can only give my dog his heart medicine once a day so I don't have to buy as much. I will ask 1800 petmeds how much it is maybe they will be cheaper and get more for the money. my dog being punished because I can't afford his medicine all at once. I hope president trump does something to vet places that treat patients like this don't even care if my dog dies. My dog will die without his heart medicine and I have so many bills and I don't make to much money I do best I can. I love my dog and want best for my dog. Vets are so expensive they really should bend a little since they charge a lot bring your dog in see the doctor. I can't afford 50 or 60.00 for office visit to me that is overcharglong for there office visit. I just hope my dog won't die until I can save money up for blood test. I think they should lower there prices since our economy here in us is getting bad but they won't do it. If I could find vet that takes payment s I go to it.i can't go to Chicago heights to far drive and my dog gets car sick so that wouldn't work. Until I hunt for another vet that has more compassion right now I am worried about my dog. Going without his heart medicine this long he really needs it. read more

Took Tess in to get her nails trimmed. She has been there several times before and we even told them she needs a lot of people to hold her and calm her while getting this done. She wears a special harness so as to not run away. They brought her out in a lease wrapped around her neck. She was panting hard and she's still choking very bad, threw up in the car. We called to complain. They are real jerks! Argued with us about how bad she was! Sad thing is she almost got away. The staff does not care, why work there? The staff is very rude and doesn't give a crap about Tess. Sad. She was sick all night, we almost ended up going to an emergency vet but she calmed down after a few hours. read more

Extremely unhappy with how today went. I dropped my kitten off at 8 am to get spayed and her last needed shot. 6 hours later neither of those things happened and I am left with a 200+ dollar bill of unneeded tests and bloodwork. I would give zero stars if I could. Will not be returning and would never recommend to anyone looking in the area. The only pleasant thing I can say about my experience is the secretary and the women who came out to the car for curbside service were both very nice and helpful. Other than that an absolute joke. read more

Our family had to put our dog down today and the staff were extremely inconsiderate when we were saying our goodbyes. The door was left open and it sounded as if they were having a party with the excess of laughter coming from the hall. This was a very hard time for us and others who were there for the same reason and to feel the need to have a "party" in the hall way was extremely unprofessional and only made us feel like another number to them. read more

DO NOT TAKE YOUR ANIMALS HERE !! I had a very sick dog. The ER told me to call my vet the next more to get him in for more x-rays. CP Animal Hospital was too busy for the next 3 days to see him. Took all 4 dogs to a new clinic to find out that CP Animal Hospital didn't give them the correct vaccinations. Gave them a 6 month Bordatella - WHY !! I called for them to fax all my records to my new Vet. They faxed random documents that were worthless to my new Vet. I called again requesting I wanted a copy of everything in my dogs files. They charged for $5 and 8 pieces of paper and I know there was more in those files than that. I guess when I heard the Vet at CP went to prison for inhuman uthenathia of animals I should have steered clear. read more

I love Crown Point Animal Hospital !! Dr Kelly and her staff are friendly and caring and always take great care of my pet. Dr Kelly always takes the time to answer all my questions and I never feel rushed. My dog just loves her and all the staff. read more

I took both of my dogs in to get groomed this week. I was told when I made the appointment that in order to be groomed, they would need a flu vaccine, and it was a two part vaccination. They would both be given the first vaccine at grooming....and then would need to return two weeks after for the follow up vaccine. I was also told there were be no fee for a vet visit...just the charge for the vaccine. I got a call the day before their appointment to confirm their grooming appointments and again was told about the 2 part vaccine and again an office visit would not be charged. Took the puppies in the morning and left them to be groomed. The person checking me in was not the most efficient person to deal with. I struggled to hold 2 squirmy dogs while she asked me a ton of questions that she had all the answers to on their charts. This took quite some time. Then she has someone finally come and get the dogs taken back for grooming after I asked that she do so...as they were getting very hard to hold as they were squirmy and heavy. She sent me on my way just asking if they had the correct number for questions or an emergency, which they did...and sent me on my way. I went to work thinking in my head $40x 2 for grooming. $28x2 for round 1 of the flu vaccine. $140 total at pick up. Imagine to my shock when I hear the bill is $400+!! I was like WHAT???? Then I told that they were given not only the flu vaccine...but ALL of their yearly shots. WHAT???? I did not ask you to do this? I did not authorize this to be done. I can't even fathom why they would think this was OK to even do. After having a conversation with 2 of the girls in the office....one of which I am assuming was the office manager, I am given the excuse that the person that checked me in was new....and was in training. I was also told that my pet's shot records should have been put in the computer, but they were just in their charts. They were indeed due to be vaccinated....but I wanted to do that with their vet as this was just the place they get groomed. And I had until the end of the month to take care of their vaccinations as they are always done the end of March. I did not want to hear that there was a girl in training. I did not want to hear that while their shot records should have been in a computer and not in their chart. And I especially did not want to hear that they were vaccinated WITHOUT MY CONSENT OR KNOWLEDGE!!!! Thankfully, I did not take them to their vet the week prior to get them vaccinated. The vet office visit was waived after much discussion on my utter dissatisfaction in this matter. It was also discovered that the new person in training charged my double for grooming. So now....my new total is only close to $300. More than double what I had expected to pay for grooming and a flu vaccination. Today I called at 10 am and asked to speak to the owner to further discuss this. I was told she was busy but would be calling back later in the day. At 7 pm, I have not been contacted by anyone at the clinic. While I can be understanding of people being trained...and making mistakes, I can not be understanding of vaccines being given without my knowledge and consent. I can not be understanding of a reputable vet that would not wish to resolve this issue understanding why this is a problem without so much as a phone call. While the groomer here is amazing....the entire staff besides her seem to lack a lot in professionalism, knowledge and the safety and well being of your pet. I do not recommend that anyone put their pet or their wallet in this situation. read more

My furbabies love Dr. Kelly and Staff! Very caring, knowledgeable and informative!

I went to crown point animal hospital for year or two. My dog has hear rumor and told me x-ray would be 400.00 for one x-ray I said I couldn't afford it. There prices seemed to high for me to continue with them. Not sure how anyone can afford to go there. The place isn't very clean to me and I saw flies flying around. You would think animal hospital wouldn't have flies around. They tell e one price over the phone and I went in the price got higher I didn't like that, I couldn't afford to stay I couldn't pay my bills was so high. I go to coyne vet clinic now and I paid 150.00 for three x-rays lot cheaper and found out my dog had enlarge heart. Doctor said it isn't to enlarge so put my dog on heart medicine. Clinic lot cheaper then crown point animal hospital. I am glad I switched I found out my dogs heart rumor got little worse. Everyone there are nice not like crown point animal hospital they were always so nasty to me since I wasn't rich. read more

I had to run into Crown Point Animal Hospital for an emergency. My dogs got into a fight with each other over a treat. Thank goodness they were able to get my little Max in, Dr. Z took such good care of him, I knew he was in great hands. Thank you again for all your help! read more

Brought my cat in for a UTI and everyone working there was so nice and attentive! They really took the time to listen to all my questions and I had so many! I really learned a lot about my cat and appreciated them taking him on the same day that I called and even staying after hours. This place has a real welcome feeling:) read more

We brought in a lost kitten with no collar/ID to see if possibly he was chipped hoping to return him to his owner. He wasn't, so after checking all the area lost cat postings we decided to keep him. Never having owned a cat before, the entire staff at CPAH took the time to answer all of our numerous feline-related questions and helped alleviate our concerns about adopting a cat. Merlin is now a member of our family having been vaccinated, neutered and micro-chipped. We truly appreciate all the wonderful care this little fellow and all of our pets have received from the veterinarians and staff at CPAH. read more

I spent the weekend at the emergency clinic for my cat who eat string that got caught up in her intestines. They would not see her because I would not be able to pay for it all at once. I did not have $1500 so they basically told us to take her home and see if we can get in to our vet the next day. They also prepared us that she might not make it through the night. We had just moved to Crown Point from TN and did not have a vet. I called several vets in the area and ONLY Crown Point Animal Hospital (Dr. Bochnowski) would see her. I called hysterical and told them what was going on, and they do not take payment arrangement either (just like all the others), but Dr. Bochnowski thought with her heart and not her wallet and was not going to let an animal die because I do not have money. I can not tell you how it made me feel and I owe this women more than just a bill, I owe her my cats life! My cat is in recovery right now and expected to make a full recovery! Thank you so much Crown Point animal hospital. Thank you! read more