Unfortunately, my family is accident prone! That said, I have needed D&R on many occasions over the…read moreyears. I will never go anywhere else! They are fair and extraordinary talented in their craft! I'm bringing my son's very first car there this week to remove a little surface rust. Mama doesn't like rust! Over the years I have brought multiple VW's, a Toyota, a Chevy, now a Nissan. My brother, nieces and nephew all use them now too!

excellent service and waisted no time getting my car repaired to better than spec! highly recommendread more

They repaired my wife's car did a great job, I called them back because of a concern and from the…read moreyoung lady on the phone to the I assume was a manager Pat was a great experience they took the time to listen and walk me through what I didn't understand. They were extremely friendly and helpful it's rare to get people like them nowadays. I will only be using them and referring anyone that ask to them as well. It was a breath of fresh air on how easy the experience was and how quickly Pat handled everything.

I would give 10 stars if I could! Bob did such a great job on my vehicle and got it done very…read morequickly!! Highly recommended!!

They were so efficient to get me in, and diagnose fix the problem before I was due to start work…read more Wonderful. Excellent kindness and service !!!

My family has trusted Frankie and Johnnie's for over 10 years with all of our auto service needs…read more Frankie and his team are polite, courteous, and knowledgeable. They turn around a service request quickly and always charge fair prices for parts and labor. I trust their advice and have never paid for something that wasn't absolutely needed to be repaired. We recently needed a new alternator installed and had our car towed to the shop. They assessed it within an hour, provided an accurate estimate on cost and timing before proceeding with the repair. We had our car back within 24 hours and are very happy with the work. I would recommend Frankie and Johnnie's to anyone looking for a trusted auto service partner.

Greg is very friendly, professional and has an amazing sense of humor! I'm very pleased with the…read moreservice I received on my Nissan Rogue. The SUV was in total distress, but Greg's Body Shop gave it a beautiful face-lift! I highly recommend Greg to anyone looking for great customer service along with professionally performed body work.

The absolute best! I worked for State Farm claim offices back in the late 70's. I can most…read morecertainly agree there is none better than Greg to fix an auto! Service is complete reliable and extremely reasonably priced. Please patronize with confidence. Greg's Body Shop has ours!

Great service and best pricing around. They don't inflate your bill and the repair is flawless…read more Thanks for a quality repair on my sons car. We will definitely recommend J & M for anyone that needs any body work done!

When I dropped my car off Monday morning I was told expect to have my car back Friday. Well it's…read moreWednesday morning and I got the call that my car is ready!!! It looks great! Awesome service and an awesome job! Kudos J & M Auto! I will highly recommend going here for any auto body needs!

Great place great service…read more Took my truck in Monday and it was ready Friday afternoon. Throughout the process I communicated back in forth with the shop. Also excellent body work done on my vehicle with a warranty.

LIES to customers on how Insurnace works, encourages them to leave their Insurnace company because…read morethey won't approve their ridiculous estimates bc labor is damn near double the industry average. I'd never recommend them to any family or friends. Disgusting business.

I've been going to Naper Auto Works ever since I moved to Naperville in 2016. It's always hard to…read morefind a good mechanic, but I would have to say they have very honest mechanics, they will give you options on what you can fix and in regards to what our most critical items to fix versus things that could be held off for a while. Most recently, I brought my Xterra in for an unusual noise. It was making when I was backing up and turning my steering wheel to the right. They actually came out and said to me that they they must've overlooked it last time. My vehicle was in, which was a few weeks prior and they were going to not charge me for that. They took accountability from missing that were any other mechanic could've just charged me a fee for something like that. They are very honest mechanics and they've been established in Naperville for a very long time. They may not be the cheapest, but you pay for quality work and the guys who work there in the front desk area are great!

Jim Hess has been around for 50 years and his experience shows. Naper auto works has had loyal…read morecustomers for years and years and years because of Jim's experience caring for the Naperville community. He has a great staff with solid workers like Trevor, Angel, and Robert. If you want 50 years of experience working on your car, bring it to Naper Auto Works.

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.