HORRIBLE!! AAA dispatched a driver but they did NOT read the instructions; they called the WRONG…read morenumber and did not knock on the door as requested. I spoke with Jennifer who confirmed she saw the notes but said that they dony read them (why even have them?!). She curtly explained I'd have to resend ANOTHER request and wait. After complaining about the company not doing their job, to READ the notes written, she promptly advised that they would refuse service!

llego rápido la grúa el driver muy amable me ayudó en todo lo que pudo acepta tarjetaread more

Spent a weekend out in Temecula/Canyon Lake and booked ETC Black Car for a half-day, and honestly,…read moreit made the whole experience feel elevated. Aaron was the standout. Super professional, easygoing, and just knew how to read the moment, whether that meant giving us space to vibe or sharing helpful local insight since I'm new to the area (and low-key considering a move ). Everything was seamless, on time, and just... smooth. When you're somewhere unfamiliar, service like this hits different. It gave me that "yeah, I could see myself here" feeling. If they were in my home city, I'd be using them nonstop. Until then, if you're anywhere near Temecula, this is the move. Highly recommend.

I was looking for a car service while we were in Temecula for my daughter's recent wedding. The…read morefirst place I called was Elite Black Car... spoke to Aaron. Aaron took great care of us. With so many things on our mind that weekend I felt confident that Aaron would show up on time and patiently wait for us, which he did. I highly recommend Elite Black Car Transportation company for all your travel needs.

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Professional service, quick response, competitive pricing. We used them before and we will use them…read moreagain for airport service

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

Everything was so smooth and easy! Reasonable rates, and our driver was awesome! Great time…read morewithout the stress if having to drive in LA! I definitely recommend this service!

We have used this service on multiple occasions and have never been disappointed. Their service is…read moretop-notch, their cars are clean and comfortable (we always request the SUV). We consider it first class service. Special shoutout to Avo, Great driver. Very considerate. Handles our luggage for us. Plays very relaxing music (as opposed to other services that play their own music that is NOT relaxing). Irving is wonderful as well. Lucy and Jack are always gracious, accommodating, and friendly. They are definitely a little on the pricey side, but when we go on special trips and want to have that special first class service, it is well worth the expense.

Im so grateful for J&M Car service. My family wad coming into town and they wanted to see the LA…read morehot spots and i didn't feel like driving them through all the traffic that i have to deal with on a daily basis. J&M's tour saved the day for me. They were on time, took great care of us and their prices were in point. Thank you Armando and Jimi i'll see you soon for my airport transportation.

From the owner: J&M Car Service is a private car transportation company that serves the Los Angeles metropolis and…read moreits surrounding counties. We offer high-quality service, excellent drivers, beautiful vehicles, and affordable pricing. Our specialties include airport transfers, chauffeuring, point-to-point pick-ups, and customizable tours of all Los Angeles hot spots. We provide our clients with a preferred personal and professional touch. Whether you are a resident of Los Angeles or a visitor, allow us to cater to your luxury private transportation needs. With J&M, we guarantee that you will experience LA the right way.

Lorraine worked with me for my daughters wedding , we did not have a need for a limo , but I needed…read morecar service to take bride and groom from wedding venue to a local location , she gave me a fair price , driver was prompt and professional.

My wife and I have used Desert Star limousine on numerous occasions for concerts, sporting events,…read moreweddings... The unparalleled service cleanliness and professionalism have been nothing sort of amazing. Recently, my boss was in Los Angeles with her daughter for a special birthday weekend & Desert Star took amazing care of them as well. Thank You! Jason & Priscilla C.