Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

We had a wheel bearing go out on a trailer that we bought in SC on our way home to Michigan. Don…read morewas available to help on a Sunday and saved us from being stuck over night. He was kind and helpful and we were able to get back on the road and make it home!! We can't thank him enough!

I was in a real bind when my RV was towed to Don's shop. My brakes had failed, and I had no idea…read morewhat it was going to take to get back on the road again. I didn't know it at the time, but I soon realized I couldn't have been towed to a better repair shop. Don immediately recognized that the RV chassis was exactly the same as many of the trucks he works on. He found the problem in less than an hour (the master cylinder rubber seal), had the replacement part in hand, and had my RV fixed in no time at all. I was so impressed with his automotive knowledge, I asked if I could stay and have him fix a few more things on the RV before I left town. He happily obliged, so we ordered the parts and Don had the RV running better than it ever had before by the time I hit the road. I couldn't be happier, and the next time I'm in the area, I have a few more things I'd like to have him look at for me. Thanks a ton, Don!!!

They have always done a great job on my vehicles, and they are honest. Honesty goes a long way…read more Highly recommend

I was driving through the state but was sidelined because of a cracked rim. I didn't think I could…read morefind a good tire shop in the middle of no where. Thank goodness I found this place. They picked me up from the hotel and helped me get on my way. The establishment was clean. My wheels were put together correctly which helped my car run smoothly. I highly recommend them.

Honest, hardworking guys. I had an exhaust manifold needing replaced. I thought it was going to…read morecost thousands but was just over 1k. The work was done in less than 2 days. They even stayed a few minutes past closing for me to have my daughter get me to go pick my SUV up. I appreciate them greatly!

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

Cancelled my warranties after refinancing car I bought on march 7, 2026 I'm owed refunds getting…read moreclose to 60 days no refunds or responses from dealership very disappointed in how all this was handled

Very poor follow up service. They have played pass the buck on a warranty issue on a Hyundai Tucson…read moremy wife owns. We talked to corporate and they can't even get their own dealer to do the right thing. They have had our car for over 2 months on a check engine light issue. I would think twice before buying from these guys if their back end service is this bad. This dealership changed hands and service has gone down hill big time. Do yourself a favor Don't get yourself in the situation like we are dealing with. Don't give these guys you hard earned money, they don't appreciate their customers.

THEY ARE WONDERFUL!!! We had broke down on I77 with our 35' Motorhome on a Thursday headed to a…read moreweekend wedding. We had called 5 or 6 places before we found one that would even look at our motorhome. Mark the owner said he could not promise they could look at it that day but would before the weekend. We did not get towed there until 3pm. He also let use hook up to power and stay in the motorhome on his lot. By closing time at 5 pm Mark and his guys had looked at the engine and determined it had probably broke the flywheel. He had also checked for the part but could not get one til Monday. We told him our daughter lives in Charlotte NC area and could bring one up from there if he could find one near there. So Friday morning he went out of his way to look there for the part. He also came back Thursday night to check on us staying in is lot and see if we needed anything. His guys started working on our motorhome first thing Friday morning and had it ready for the new part by around 1 pm. While they did that Mark found a part near Charlotte. Our daughter picked up the part and finally made it to the garage at 4:45 pm on Friday. They close at 5. Mark and his guys stayed to work on finishing the repairs and at 9 pm had us done and on the road. Mark did all of this while dealing with the lose of his father in law on Thursday night. We can not say enough about the great guys and Mark. They made us feel welcome and cared about. Not just a customer but a friend. Not only did he get our motorhome looked at before the weekend but also got it fixed and back on the road. THEY WERE AWESOME AND WONDERFUL. I would recommend Creager auto to everyone. They treated us like family. Mark even called us Saturday to make sure everything went good.

Mark (owner) started work on our tow-in without asking for details about what happened. When the…read morerepair didn't work, he said it would have been real helpful to know the details of how the problem started. We had called, left contact info, full details on the history and a request to call with any questions. We asked why he hadn't called, he said "the problem was obvious." So which was it? Too obvious to ask questions or too complex to solve without additional info? He had us at his mercy, taking a breakdown on the WV turnpike. Don't be another one of his victims!

Such a caring couple guys! Starter went out after hours, had car towed there. Called as soon as…read morethey opened and let them know, they were booked and down a bay, Friday before Memorial Day weekend. I asked if there was anyway to get it done that would be great, if not it would be okay. They fixed my starter without a lift, on the floor and it was ready 10 minutes before they closed! That is over and beyond, as far as I'm concerned for a mechanic!!! Excellent and they do not overcharged! Thank you guys! God bless