Worst customer service ever Rude unprofessional, naive,…read moreunwilling to help or answer questions

Horrible customer service. We visited Crossroads Chevy in beckley. We wanted to look / test drive a…read moresmaller suv. No one came outside to greet us. We went in to ask to test drive the suv; we were only talked to by the receptionist who then called a lady up to speak to us. She never even told us her name!! Immediately asks us why we aren't in the system (we had never been there before and already made it clear). Finally brings us the car to test drive and driving off the lot we realize the brakes are grinding. Literally no brake pads just metal on metal. Continuing the test drive we realize the windshield is cracked. Upon that realization the car would show a notification stating "manually set 20mph warning threshold exceeded" every time the car would hit 20mph. We asked about the brakes and got the response "that is just caused by the car sitting on the lot. nothing we could fix". Then we asked about the windshield and we were told it could be fixed. We asked about the 20mph notification and got told it was set by whoever had the car before it was on the lot. I am extremely mad about this interaction because the car should already be fully inspected and those things should have been told to us prior to a test drive and on top of that she blamed the brakes on "sitting on the lot for to long." They are asking for a lawsuit letting people test drive unsafe cars. we will never be going back. If it would let me put zero stars i would. She was extremely unprofessional.

This business in The Prosperity Dip area is amazing. They will treat you like gold and they have a…read moregreat deal of integrity. I'll never go anywhere else. They have never disappointed me once in the years I've used their services. Superb service.

From the owner: Custom wheels are available at C Adam Toney Tire Pros, Special wheels and rims compliment any tire…read moreor customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. C Adam Toney Tire Pros is also specialized in the sale and installation of passenger car, performance and light truck or SUV tires.

These guys are amazing! I was 250+ miles from home when my tire pressure came on for brand new…read moretires. I stopped and they checked them, fixed the level and sensor and had me back on the road in under a half hour! These guys are THE BEST! Thank you guys!

Do not have them do any mechanical work. I have documented proof they charged me for repairs, but…read moredid not do them. When called on, they lied (assuming I knew nothing about cars) and insisted they redid the repairs. I was still charged for repairs which they did not do.

We were on a trip from Cleveland Ohio to New river gorge area. Started getting a bad vibration…read morefrom my tires. I got them from Discount tires ,but the closes one was 70 miles away in Charlston WV. They took me in pretty fast balanced my tires. Even replaced a missing lug nut. I would recommend them.

The big guy with the grey beard has the worst customer service I have seen in a while. Came in from…read moreout of state, caught a nail & was looking to get it patched. He proceeded to take 2 phone calls and help a customer who came in behind me before he even asked what I needed. The shop was not busy, he just chose to ignore a paying customer

While driving from GA to NY, we had an issue with our car and called Goodyear. Spoke to Brett and…read morehe said to stop in and they can take a look. Brett greeted as we came into the shop and got right to work. He resolved our issue efficiently and had us safely back on the road. We really appreciate his professionalism and his attention to detail. We highly recommend the Goodyear location in Beckley. Thanks to Brett for the great customer service!

Decent tire shop but like everything else the tires aren't cheap..but it is Goodyear brand so that…read morecan be expected. Very friendly customer service and they looked to make sure tires fit first. Gave us ample time and pressure to buy. Also several ways of financing your tires and discounts.

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

Typical dealership B.S. trying over and over to sale you something that you don't want we walked outread more

My Motorhome exhaust pipe bracket broke. Coachnet called laxtons to come out and repair it…read more Apparently Laxtons contracted out to another company i talked to Joe on the phone and told them i need a 4 in u bolt and a 4 inch flexible pipe. to fix it. plus i sent them pictures. the mechanic arrived with a 5 inch pipe and a 5 inch u bolt he arrived at 10 am left at 10:30 didnt come back with the 4 inch parts until 3pm. took a half and hour to put them on and charged me for 6 hours of labor and 44 dollars for a ubolt that was 10 bucks at autozone for a total of 978 dollars he didnt need a flexible tube because the old one was long enough to use. i disputed the bill withe the women on the phone because they wouldnt have had to go get different parts if they brought the correct one in the first place they said the guy joe said i never told them i said a 4 inch pipe and u bolt. i have three witness that were sitting in the motorhome when i told them that heard me. Never will use them again

I want to thank the guys at Laxton's auto service repair shop. I broke down on the interstate and…read morewas towing a travel trailer and they towed my truck and travel trailer to the dealership all within one hour of me calling them. They also offered me a ride to a hotel if needed along with storing my camper on their lot till my truck got fixed if needed. I highly recommend them. Great bunch of guys.