Wonderful massage, very welcoming reception! Was a bit tricky to find, but they gave great…read moreinstructions on the phone before.

So grateful to have gotten a quick massage here. Jafar is a kind soul and very professional. Highly…read morerecommend coming here.

I HIGHLY recommend this place, it's become my absolute favorite massage spot! I've gotten many…read moremassages in my life, and surprisingly the ones I get here are some of the best! I won't go any place else after discovering Comfort Zone! They find all of my tight spots and knots without me pointing them out, and even crack my back exactly where it needs it. Since I started going there I haven't had to go back to a chiropractor. No appointment needed, no undressing and still a great massage!

I discovered this place yesterday in Beachwood Mall! I really appreciate acupressure and never…read morethought I would find a place like this in the Cleveland area. I am really starting to feel the whole "I'm getting old" thing, so this type of massage feels more therapeutic than pure relaxation. I elected to try the 10 min acupressure neck/shoulder massage for $12 and it helped to release some of my shoulder strain that I've been feeling. I also tried the 30 min foot reflexology massage - they definitely use strong hands and got some good relief on my calf muscles. They also give you water and a towel to cover your face so that you don't have to awkwardly sit there and watch them. They have a range of options, anywhere from 10-60 min for neck/shoulder, foot, or full body. No need to make appointments - walk-in is fine. I'll definitely be back if I need a massage!

First time having a lymphatic drainage massage - it was amazing, Nazarene called me back personally…read moreto describe the differences in the two options I was considering. The space is clean & relaxing, their staff is fantastic, my facial massage was so incredible with instant visible results and I can't wait to keep going back & try the full body soon. Can't recommend them enough!

I go regularly for lymphatic massage therapy. Both Ali and Megan have worked on me, and they are…read moreexcellent. They are specially trained and licensed in lymph drainage massage. The facility is easy to get to and is comfortable, relaxing and very clean. These young ladies are friendly and very caring. My lymphedema and swelling always improve after a treatment. HIGHLY RECOMMENDED!

Skilled and professional therapist that work with you. Have gone there for a couple years. Always…read moregood at listening to you and helping you with your therapeutic needs. The owner unfortunately Anthony does not fall in this list in fact I was told because I have a hearing disability that I talked to loud and I am offensive. For that I would not recommend anybody go there. It's unfortunate the people who work there are good but Anthony is not very professional.

Anthony and all of the staff except Maria, are good people. Maria handles billing and she never…read morereturns calls. She's never in the office whenever I called. When I finally got hold of her, she snapped at me for no reason at all. She claimed I had an attitude right from the start. I will never go back there again, just bc of her. I do not recommend this place, you're not sure about how your bill will be paid.

Karen is astounding. I'm 71 and she is the best Acupuncturist since and even better than Marion in…read moreNYC in the '80's, and John in ABQ in the naughts. I will go to her anytime before I go back to the system. I fired the whole damn Medical Industrial Complex, after being a home care giver for 35 years. What they do to people is ridiculous and it's not the beautiful souls working there. Don't hesitate to; she has the deep educational experience you want. Just leave some openings for me. Love her!

The woman was a bully. First off. Im very surprised she's been able to keep working like that for…read moreas many years as she's supposedly been doing this. There was no kindness or compassion or even neutral nonchalance - she just had a strong negative attitude and clearly didn't want to be there. "Community acupuncture" is supposed to be 25 minutes. It was really only five minutes of peacefully sitting with the needles in, if you don't include having to listen to the acupuncturist chatting with everyone about their weekend, being reprimanded for daring to say something when the needles fall out, and being asked if you're ready to have them out with five minutes of time still left. I felt no reduction in pain or other différence after the session. Would not recommend, as it was a waste of time, money and mental peace.

I searched reviews of many area spa/massage places, and disappointed by reviews of many other…read moreplaces, I gave this one a try based on only one or two reviews-yet positive and by speaking with the receptionist. The massage I booked was a deep tissue massage (vs. relaxation) and it was worth the $73 plus tip that I paid. The center is in an office building, which can seem a bit different and it reminded me of a physical therapy office upon entering. The room itself, though, was nice and relaxing, warm, with soothing music. I took the recommendation of another reviewer and had the table warmed. It was a really nice experience and the therapist applied the right amount of pressure. I had knots in my back and I feel like they are much better now. I would recommend this place.

Ms Marziah is the best Massoss I ever experienced. I had a backache and neck pain. After am done I…read morefelt completely different.. the pain is gone and I have a new fresh body. Thank you Marziah and be sure that I will be your regular customer. I would give her 7 * not only 5.

"We always focus so much on our relationship with others, when really, we need to BEGIN taking care…read moreof the relationship we have with ourselves. You can't give love if you don't have any for yourself. Everything starts with the relationship you have with yourself." -- Cassey Ho, Youtuber and Pilates instructor. I first found out about Reset Lounge through a complimentary massage thanks to Yelp Cleveland in February 2020. You can read my review from partnership with Yelp here -- https://www.yelp.co.uk/biz/elite-week-yelp-recharges-with-reset-lounge-chagrin-falls?hrid=wEgT_PVaIRPwODfMWwGkyg&utm_source=ishare&utm_content=review I visited Reset Lounge a 2nd time on Wednesday, 5 February 2020. I definitely needed to de-stress on this day after getting into a minor car accident earlier that morning. INSIDE -- The space is very warm and inviting just similar to a Spa. When you enter, you will be greeted by a staff member at the front desk. There are numerous chairs to sit at in the lobby. There is also a water/tea station right at the front as you enter. In addition, you can remove your shoes and jacket at the front entrance. There is also a back entrance as well because the front outside gets congested from parked cars. SERVICES/TREATMENTS -- If you enjoy fitness, then a small gym is available for use before or after a wellness service. Private personal trainers train clients inside this gym so you can book a personal training session. For services, they offer CRYOTHERAPY, INFRARED SAUNAS, SALT THERAPY, NUCALM NEUROSCIENCE THERAPY, MASSAGE & COMPRESSION CHAIRS, WHOLE BODY VIBRATION (a small machine located in the gym), and more new services coming in 2020. Thanks to Yelp and being a Yelp Elite member, I got to try 2 services for free -- the massage chair and the salt cabin. I highly recommend the massage chair because it is zero gravity meaning the chair reclines back plus it really deeply massages the lower and mid-body. The salt cabin treatment felt okay to me because I was just bored inside plus it was really cold in there. However, there are benefits to salt therapy including helping with skin problems, inflammation, and removing mucous from the lungs. SAUNA -- Benefits include relaxation and detoxification. They have 2 sauna rooms. In my most recent visit, I paid for a sauna treatment which is $20 for non-members or 1 credit for members. Basically, 1 credit equals $20. Now $20 may be too expensive for some people but taking care of your body shouldn't come as a price; rather, a reward. Before entering the sauna, a staff member asked if I wanted electrolyte infused water so I gladly accepted a cup. It's important to hydrate before, during, and after entering a sauna to replenish water lost through sweat. I enjoyed the infrared sauna and the heat (135F) didn't bother me. Infact, I wished it was hotter....haha. Before I walked in, a staff member asked me what program I wanted and I believe I choose "detoxification". See my attached photos for a description of their sauna programs. Once inside, I sat then laid down while glancing through a book. There is a remote inside that allows you to adjust the light. The different coloured light settings are supposed to help the body in many ways. After getting out of the sauna, there is a mini-fridge that has a eucalyptus infused towel for cooling off. It felt nice to wrap the small towel around my neck and pat it on my chest. I highly recommend the sauna and massage chair. Visit Reset Lounge today located in quaint Chagrin Falls. Customer service is also wonderful here. Your body will enjoy a "reset" after you come here. **** - 12/200 total reviews in 2020 - 388 total overall Yelp reviews - Reviewed on 8 February 2020

You can fix all your problems - just ask for Natasha. But really my 120 min shirodhara treatment…read morewith Natasha was absolutely magical and so therapeutic. And all my friends equally valued and enjoyed their services. The spa is located in a home in Tremont, and there are a few relaxation rooms in addition to treatment rooms. There are also restaurants and coffee shops within walking distance, as well as dedicated parking in the adjacent lot. The property has some lovely bee and butterfly friendly gardens. My only feedback would be to perhaps have some chairs for outdoor seating pre- or post-service. While this spa doesn't have all the amenities of a larger spa, the coziness of the property and especially the quality of the services will more than compensate. Please come support a wonderful local business and walk away cured!!!

I've had literally hundreds of massages (old and travel a lot) and had been here a few times…read more Booked a day in advance and let them know exactly what kind of massage I wanted. My masseuse was very nice but was either very inexperienced or just lacked technique. Lots of oil and 90 % forearm in lieu of a deep tissue massage. Stopped the massage after 40 minutes of the scheduled 1 hour. They charged me the full $116 after leaving a $10 tip in spite of the debacle...the place is seemingly not the same so take heed...