A friend who referred me has also left due to her crown falling off. Her new dentist has found that literally all the crowns she had done at Le Dental are close to falling out as well, as the material they use to adhere the crown is wearing away. I left also because they cracked my tooth when they tried to do a filling, and said I now need a root canal, costing $2800. My new dentist discovered that not only did they crack my tooth, Le Dental also didn't fix the cavity and left it there with filling over it. Attached photo is a picture my new dentist took of Le Dental's failure to do a proper filling and leaving behind the cavity. Lately I started to hear more people complaining about high charges or having to pay for another procedure at the reception area. Didn't think much about it until it happened to me. After a cleaning, they said one of my fillings needed to be redone. The procedure left a throbbing/sharp pain on my tooth. The pain wouldn't go away, so I came back to get it checked, and there's a large crack on my tooth. They started coming up with reasons why it wasn't their fault. First they said it's due to teeth grinding. I pointed out this tooth doesn't touch and I can't grind on it. Then they said the crack was always there. I point out the pain didn't start until they did the filling, and they never mentioned this crack before. He said I never mentioned any pain, that's why they never pointed out the crack. He probably realized how ridiculous that sounded, and later on said it was a hidden crack, and the filling just exposed it. Very dishonest, and not someone who stands by their work. Due to this, plus several other issues I experienced, I switched to a new dentist, and only had to pay $200 out of pocket to fix. read more

Le Dental Care - Image of Cavity still there after Le Dental did the filling and cracked my tooth. - General Dentistry Near Me - CA, California

I had such a wonderful experience with Dr. Le as a new patient! From the moment I arrived, his staff made me feel comfortable and at ease. He is incredibly kind, professional, knowledgeable, and truly takes the time to listen to your concerns and answer your questions. What impressed me most was his meticulous attention to detail. It's clear that he takes great pride in his work and genuinely cares about providing the highest quality care for his patients. Honestly...I knew was in the best hands. : ) I just moved from San Diego where I had an exceptional dentist so the bar was high and Dr Le exceeded my expectations. In fact he was able to replace an old crown on the same day as my teeth cleaning as that tooth had been generating sensitivity and slight pain for a month. I was so thankful for this as I did not have to suffer another day. Also, Dr. Le is knowledgeable not only in general dentistry but also in cosmetic dentistry. It's reassuring to know this, especially if you're interested in improving the look of your smile because not every dentist is truly skilled in this area. If you're looking for an EXCELLENT dentist in Elk Grove, I highly recommend him. Even if you have to commute, his exceptional care is absolutely worth the drive. I'd also like to acknowledge their staff again. I have no idea how anyone on yelp could have anything negative to say about these ladies. They were all very kind, helpful, and professional. I had a perfect experience today! Trust me-- you cannot go wrong with this practice. Five stars!!! read more

Had an okay experience overall, but unfortunately I have to give 1 star due to the finance/billing process. After 2 years, I received a bill because my insurance apparently did not cover the visit. However, when I initially came in, I was told that my insurance would cover it. I understand coverage decisions can change or depend on insurance, but I would have appreciated the office double-checking or communicating this more clearly upfront to avoid an unexpected bill years later. read more

I've come here for several years and have had the best experience with Dr. Le, the front office is the issue. They are disorganized and argumentative when you bring attention to their failure and refuse to accept accountability for their mistakes. I had an incident where I cracked my tooth and urgently needed to be seen because of the sensitivity, I already had a teeth cleaning appointment for a few days later and was asking to have my tooth addressed sooner. They responded with a message saying they could look at my tooth and still do my cleaning. From my understanding they would make the appointment longer, they literally intended to "look" at my tooth and still spray water and polish my teeth when I said I was in excruciating pain. There's a lack of common sense and the front office staff Tanya or Tatiana is on of the worst you will encounter. She's adjusted her tone to lower it, but she argues at every turn. It's hard to understand how she's employed. She's hell bent on being right and she is the sole reason I'll be transferring my care. She's unprofessional and attempted to lecture me about how they were right to still attempt a cleaning and how my response to their text message said I wanted the cleaning still. They also overcharged me last year and tried to discourage me from getting over $200 refunded by saying how many steps the process involved. I requested that the refund be started over a month ago and they've failed to do that. Fix your front office! read more

Dr. Hung Le is very nice. The staff are friendly, the office is clean. I would come back again.

I have been wanting to get my teeth straightened a long time , I considered braces, veneers, and Invisalign. I had a few consults with different providers who all recommend different options. Some extreme such as surgery to correct my open bite , one never even called me back to provide a quote after the consult. I found Dr Le through an Invisalign recommend provider on their site. Dr Le's office was able to see me for a consult and as he seemed confident that he could improve my alignment and was honest about the outcome I decided to go with his office. My insurance did not cover the service so it was all out of my pocket. They required a deposit and set up a monthly payment plan that i could afford over 15 months. They even honored a Yelp check in discount! The process took about 15 Mos and since during covid it helped since i was not going out as much. Dr Le is funny, personable and skilled. His office staff are friendly and the clinic is clean and modern. I have referred a friend and my son to him and will transfer my routine care over to him. Mostly I am loving my new Invisalign improved smile! read more

Le Dental Care - General Dentistry Near Me - CA, California

Again saved me from driving back for two fillings saving me an 800 mile trip and gas money thank you very much. Craig

I had a wonderful experience with Dr. Lance and all the dental hygienists that helped me with my cleaning and retainer concerns. They really care about their patients and take their time to make sure everything is done right. read more

I've been coming here for years and although the service has been going down hill since it seems they keep having new dentists rotating in , I've never complained, not even when they forgot to numb my tooth to redo a crown that they didn't put in correctly the first time. After today will be definitely the last , came in for a routine 6 month checkup and cleaning , afterwards they wanted to schedule me for a deep cleaning since I haven't done one there yet and also laser gum treatment all costing over 1k out of pocket after insurance, when I declined the recommendation and just wanted to schedule my next 6 month checkup, they refused and insisted I have to do it and cannot schedule a regular checkup. That's fine, plenty of other dentists in Elk Grove, also after speaking with family about the situation they told me that they were also recommended to do the treatment but were not forced to , family and I will be going to a new dentist. read more

Dr. Le and his staff have been great to our family. We can always expect quality dental care and the most professional staff. Thank you to the front staff person, Tina, she is truly welcoming and pleasant. Thank you Darcie for always keeping our visits fun and light. Thank you Dr. Le for creating such a quality experience all around. read more

have bringing my family for years and have always been extremely pleased with the quality of care we receive. My daughter just got her braces off and graduated from a pediatric dentist to a general dentist. We are always treated like family, from scheduling with Gloria, cleanings with Nellie and exams with both Dr. Le and Dr. Mariana . Such a clean, beautiful state of the art office with well trained, qualified caring staff. The dentist take the time to explain everything and are extremely gentle and knowledgeable.We actually look forward to read more

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Used to be a patient in this clinic two years ago! When I had my crown redone by one of their dentists forgot her name( woman) she accidetally cut my lower lip was so painful! She wasn't careful as she should! I stop coming to this clinic and my entirely family! One day MA called for tooth cleaning we told her we dont need your services anymore! We found new dentist already! And now this woman name chichi keep calling us bugging us over and over and already told her we dont need your service anymore! It's been two long years passed and yet you keep bugging us! She called my husband, she called me! And still texted me even I keep telling her the same reason to please stop calling! She apologized and told me she gonna update our records! After few days here she is again calling my husband! Crazy! Attached pictures of our exchanged text messages! read more

Wow so many issues with the elk grove office. Billing me for services and not submitting to insurance. Upgrading when not neccesary. Billing person obstinate and wouldnt research my billing issues. Dr. Hernandez and assistant couldnt get a crown off. I can go on and on but i will just post my last correspondences and you can see the attitude of dr. Le and the staff. Dr. Le's response to my last nessage: Hi Marc, This is Dr. Le. It's good to hear from you. We will forward the information of your insurance and your explanation of benefit so that your piggyback will be processed your claims accordingly. I also want to reiterate that this is a courtesy service that we provide for our patients and not an expected service. Usually, you would have to do all the insurance billing yourself including the piggyback paperwork. We would hand you the claims and you send them in and chase the reimbursement yourself. We provide this service for your convenience at the cost of our staffs time and efforts. The insurance companies may have misled patients into thinking that it's our responsibility but it is not. We provide the service and we expect to be paid for that service. We are not responsible for chasing your insurance company for our payments. That responsibility lies between you and your insurance company. If you have a problem, it's with your insurance companies and their processes. We work for our patients and not for any insurance company. Our patients pay us the fees and we help you get your reimbursements. The key word there is "help". It's not our responsibility nor obligation. We can just provide you with the claims and you can chase them for the reimbursement. You may not think so based on your reactions, but we usehave to go through hoops to get the insurance companies to pay for anything. It's not in their best interests to make it easy. All needed documents have been sent. Please check with your insurance for further progress. Sincerely, Dr. Le My last email to the office: Wow! What a terribly written letter full of excuses. In my lifetime I have never gone to a dentist where I had to do my own billing for anything let alone piggy back. Never once in you correspondences have you taken responsibility for your office staff's ineptness in billing. You contradict yourself when you say you work for your patients and then tell me i have to bill piggyback. If you were working for the patient your staff would listen to concerns, research them, and follow-up. If you were working for your patients you would ensure that all the billing has been done correctly and the patient did not have to pay any more than insurance allows. The truth is I brought up to your billing person at the elk grove office that I had concerns with the billing on my account and that I overpaid. I was met with no response and a very defensive attitude. Based on your responses to me I am not suprised because that is the same attitude that you have. The fact is that I was absolutely correct. I have been REFUNDED over $500 so far with the claim I am trying to resolve still pending. You office submitted a claim for services performed 10/31/23 at the end of December. Your office required that I pay over $600 the day before thanksgiving. That is money I could have used for christmas. Tell me again how you are working for me the patient. There were gross errors by your staff in the billing on my account. You should be concentrating on that and perhaps taking a class in writing. You letter for an educated professional lacks professionalism and correct english writing. In regards to this last claim pending CCPOA Piggyback sent to your office a request for a copy of the explanation of benefits for the pending claim. I could post alot more. Ive been trying to get amounts overpaid refunded since december. It took until march and i still have 2 claims pending from work done last year. read more

Took my 7 yrs old son in today for a last minute appointment due to swelling on the cheek from his cavities. The experience was not bad for our first visit here since we are new in town. Maddie the dental assistant was super friendly and sweet. After the diagnostic and consulting with Dr. Le on the phone, Dr. Vo suggested extraction on both upper molars since the cavities has gotten too severe for fillings which I was fine and trusted their professional recommendations. But now I'm concern with the dosing of local anesthesia she used as she had to inject my son 4 times since he didn't feel numb after the first two injections. I have read that overdosing on local anesthesia can be life threatening. We ended up only extracting one molar since he still felt pain and screamed after those 4 injections of local anesthesia which is weird. She had to pull it several times before it successfully came out. Now I have to keep an close eye on him overnight for any sign of overdose symptoms. We were referred to a pediatric dental specialist to extract the other molar in later time after his swelling goes away with the prescribed antibiotic. Also wanted to mention about some sanitary concerns I noticed. While performing the procedure, the dentist sneezed a few times turning her head to the side, she then adjusted her mask with her gloved hand and proceed with the procedure by touching my son's mouth with the same glove without changing a new one. Throughout the whole procedure, she was constantly pushing her mask up with the gloved hand and touching my son. With Covid still going around, I hope he didn't get exposed to anything during this visit. Although it was a pleasure experience with the helpful dental assistant, Maddie, I'll have to reconsider about any future visits. read more

Just went for a first time patient here and they are lovely. Very nice and very good at explaining things to you. Are very nice to answer any questions that you have. Probably the best dentist experience I ever had. Oh and yeah I went in for a first time exam and they were able to bring me back in the same day for a filling. And the filling did not hurt at all and they were very careful and professional. Recommend 10/10 this place to go to! read more

I had an extremely painful toothache from a cavity in my wisdom tooth, so I needed to see the dentist STAT! My own dentist office told me they couldn't help because their person who deals with that would not be in till 2 weeks from now.-NotNot Good! I decided to go to Le Dental because my brother recommended them after he heard me in pain. I've been to a few dental offices and my experience has been that they aren't as concerned about your comfort level as they are about making sure you pay them. You ALL know what I mean. At Le Dental I could not believe how good I felt to be in a dental room. Everyone that I talked to were very professional and although I had to get a root canal, I really did not mind it as the Doc and his assistant made me feel as comfortable as possible from start to finish. If my insurance covers going to Le Dental, I will certainly come here for all my future dental needs. read more

They were awesome. They helped me get over my anxiety attack in the middle of the extraction. They kept making sure that I was fine.

I've been a patient here for several years. The staff is usually friendly but there have been some instances where I've had to side-eye the bureaucracy. This year I have a new, different insurance, and called 2 days prior to my appointment to ask if I had a copay for the scheduled cleaning. The receptionist said no. Finally, something going right in my life. But then come today, AFTER treatment, I'm told it'll be $25 for the fluoride. If I knew beforehand, I would have just turned it down. Luckily for them, my mom has whittled on my self esteem for several years, so I wasn't confrontational enough to say anything at the time--so here I am, writing a terse Yelp review like a real adult in our year 2020. Anyhow, this fluoride had better be magical and ask me what my three wishes are the next time I wake up. Or a refund would be nice, too. Contact me? read more

The lady on the phone quoted me 115 for teeth cleaning. so I made the appointment on Thursday. ( I asked three times if that's the price) When Thursday came. They up the price to 220. Because I need to renew my plan with them...This is ridiculous!! They up the price on your appointment day because you need to renew your plan and pay extra 100 for being their loyal customer? read more

The office now charges patients fees if they use credit and debit cards to pay for co-payments. The office does not accept personal checks. The office only takes cashier's checks or cash. Cashier's checks are not logical because patients need to know how much they will pay before their visits. How could they bring the cashier's checks with them to their visits? The office limits the option of payments, which promotes obstacles for me to go to the dentist! read more

Suffering from horrific tooth ache pain over night, I called Dr. Le's office after reading his reviews on Yelp the following morning. Le Dental Care scheduled me immediately! I had the upmost positive experience at Le Dental Care. The moment I arrived the front desk staff was very professional and kind. While waiting in excruciating pain, the dr gave me a bit of Novocain to manage the discomfort. Dr. Le then listened to all my concerns. He put me at ease as he explained the process, made me laugh with his wonderful since of humor, and impressed me with his exceptional dental skills! Thank you so very much Dr. Le, MeMe, and supporting staff for seeing me on such short notice. I will be singing your praises and look forward to becoming a permanent patient at Le Dental Care. read more

So I personally have been looking around at many dentist places and none have ever seemed to be the right one especially since I don't have dental insurance. Here at stone lake dental they absolutely take care of you! Every staff person is very friendly and super informative and dr. Le was very intelligent and had the answers to all my questions. The facility is super clean and organized which is very comforting especially for people who are scared of coming to the dentist. I absolutely 100% recommend this place!! read more

Le Dental Care - General Dentistry Near Me - CA, California

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The dentist at Le Dental Care are fantastic. They explain to you all the options and are very patient. They remind me of my next appointment thru text and email which are convenient so I won't forget my appointment. read more

Le Dental Care - General Dentistry Near Me - CA, California

Dr Le and his staff are very friendly and knowledgeable. My family has been going here for a few years and are happy with the service. They are very accommodating with the schedule and it's easy to make changes. Darcie has been cleaning my teeth the last few times and she's super friendly and knows what she's doing. Keep up the great work Le Dental Care staff! Thanks. read more

Darcie is the best, not to mention absolutely hilarious and fun to spend an hour with. Le Dental is great and you always feel like you get the best class service from everyone in the office. I was never a fan of dentists in general but don't mind my every 6 month check up here. Highly recommend. read more

Very friendly and treat you right! The best dental office i have ever had dental care at. They keep up with emails and text to remind you of your appointments read more

I must say this dental office is by far the best I have been to! First time coming in for a check up I explain to the dental assistant that I have really bad anxiety and I hate being at the dentist. She made sure to mark my chart. I don't know the name of the dentist that been working on my teeth. He made sure I was comfortable at all times! I truly thank him for that! read more

Only 28 reviews?! This place is amazing. I can not begin to tell you my horror stories and experiences with dentists here in Elk Grove and Sacramento. For example:SmileCare.... they don't care. They want your money. But Le Dental, I am so happy with the service I've received and am super impressed with the level of professionalism the entire staff show on a regular basis. Despite my high level of anxiety they are so patient. I appreciate that level of hospitality and understanding. I don't think my natural fear and anxiety of dentists will ever go away, but it's reassuring to know that I am being well taken care of here. read more

I have to say so far so good for my first time here. My husband had referred me since I haven't had much luck with my dental offices. Dr.Le and his workers has been very kind. Gave me a good explanation of what I need to get done with my teeth and also explain to me that some of my previous work was either bad or was not needed including 1 tooth I had gotten pulled 8 months earlier could have cause me more trouble than leaving it alone. I look forward to my next visit. Hopefully this can be my home in the near future for dental work. I would definitely recommend this office if you had bad experiences in the past. I would give them a 5 but it's only my first time here so hopefully with my next visit, I can give them a 5. read more

I want to say that this is the best dental office I have ever been too! Thank you to the receptionist Gloria for staying on top of getting me in to get my cleaning! I only had one day open to go and she did all she could to get me in! Also I want to thank Darcie for doing an AMAZING cleaning and for giving me great tips! Overall I love this office, they make me feel right at home! read more

I had to come back this place cuz its the most amazing care i ever had this time Darcie you are just super and the Doctor shows care and very knowledgeable also hilarious love this place cant wait to come back read more

Suffering from horrific tooth ache pain over night, I called Dr. Le's office after reading his reviews on Yelp the following m. Le Dental Care scheduled me immediately! I had the upmost positive experience at Le Dental Care. The moment I arrived the front desk staff was very professional and kind. While waiting in excruciating pain, the dr gave me a bit of Novocain to manage the discomfort. Dr. Le then listened to all my concerns. He put me at ease as he explained the process, made me laugh with his wonderful since of humor, and impressed me with his exceptional dental skills! Thank you so very much Dr. Le, MeMe, and supporting staff for seeing me on such short notice. I will be singing your praises and look forward to becoming a permanent patient at Le Dental Care. *** did not get the opportunity to post above review until today. That being said, on my return visit to Le Dental, I had the pleasure to be seen by Dr. Triphon and dental assistant Danielle plus a shout out to the front office staff:) Once again ALL were OUTSTANDING! Each providing great care, professionalism, and concern mixed with a little laughter and levity- which makes going to the dentist a lot easier!! So grateful to everyone at Le Dental! Simply AWESOME! read more

I've been coming to Le Dental Care for over 10 years! They are always extremely friendly and efficient. Darcey always does my cleanings and she's great. Very gentle with a bubbly personality. Going to the dentist can be a daunting experience, but when you've been going to the same place for so long, it's no big deal. I would definitely recommend you see them at this office because of Dr. Le and his entire staff! Even if you don't need dental work done, seeing them every 6 months for cleanings is a joy. read more

Excellent service the dentist's all take good care of me. I would definitely recommend this until sauces to my friends and family.

I chose this dentist due to all the great reviews I saw online & everyone is right. They're great! They remembered my limited schedule and were able to squeeze me in at my preferred time a month ahead of my scheduled appointment due to a cancellation. Nellie did a very thorough exam & took the time to actually educate on everything that she did. Her, Dr. Vo and the other staff members are very nice & personable. I would definitely recommend coming here for your dental needs. read more

By far the best dentist experience everrr!!!! The staff were all genuinely nice, helpful and caring. I liked every one of them. Delia, the office manager was extremely knowledgeable. She knew exactly what she was talking about when explaining the logistics with me. The following visit she remembered to asked about my husbands insurance because I have double coverage. Darcie, the hygienist, was extremely sweet. I was ashamed with the work that had to be done. She was respectful, and didn't make me feel uncomfortable (like others have in the past). She made me feel super comfortable. She's also friendly and funny too. I love love love Dr. Marina!! She has a super nice, sweet, and calming demeanor. I was nervous but she made me feel at ease. She's very knowledgeable and delicate. She doesn't believe in rushing (no dentist ever should). She said if she couldn't finish before I had to leave, I could return and she would finish it later, as opposed to rushing. I'm so happy she didn't rush. She saved me a root canal!!!!!! The X-rays showed possible root canal. But because she took her time she discovered healthy roots. This is my first time writing a Yelp review. I never write one but this office deserved it. I'm referring anyone who's reading this right now, my friends, and my husband too!! read more

Today was my first cleaning at this dental office. I love the hygienist Huong. She was very gentle and did a thorough job. The exam with Dr. Le went well. He explained to me both what needed to be and what was recommended to be done. The staff overall were really nice and welcoming. I will be coming back for my next dental appointments. read more

Very good and efficient service - always on time. The doctors and staffs are always welcoming and friendly. The place is very clean. I would recommend this place to my family and friends. read more

Dr. Le's team are amazing!!! I been a patient for a year now and each time I go in I am greeted well and full of smiles. They are patient and organized, I live all the way in Roseville but choose to drive out here because of their service. Dr. Le has an awesome personality and one of the big plus is that are more than one doctors there to work with you instead of the long wait!! read more

My husband and I are senior citizens so we have moved around dentists a lot. Le Dental is by far the best we've been to. The office is so clean and fresh. Staff are amazing; they are friendly, bubbly, and helpful. Dr. Marina (?--not sure about the name) was so detailed and precise. She took care of eight fillings, including my front tooth which other dentists did not want to touch or deal with. She replaced ugly, discolored "metal" amalgam fillings into white shiny ones that don't even look like fillings. They perfectly matched my teeth. At age 61, my teeth now look perfect except of course the molars that have been pulled very long time ago. I wish I could get implants but couldn't afford. Overall, my husband and I are happy and plan to stay with them for a long time. :) read more