Suzie is the real deal esthetician you've been looking for. She is so incredibly knowledgeable and…read morecares about your skin in a way that no other esthetician has before. She has a menu of services available but don't be surprised if she deviates to better meet the needs of your skin. I've learned so much more about my skin after just one facial! She doesn't upsell you on any services or products and sends you home with decent sized samples of the products she recommends for your skin--personalized for you! When I opted to buy something several months later it was easy to purchase on her website with the option to pick up in person or have her ship it. If you join her email list you'll receive notifications on sales and special promos. I recently bought a lemon zest facial brightening series that I'm so excited to start! Her studio is cozy and comfortable and warm and inviting. The building does require a passcode to enter but Suzie makes entering easy by meeting you at the door so you can find your way.

I absolutely love it here. I have had $250 facials before that didn't leave my skin in as good of…read moreshape. I got the customized facial and got the Groupon for 2 but I wish I had gotten the 3 pack because I will be making this part of my self care routine. Suzie is knowledgeable about skincare and gives you the no BS answers. When I got up from the table I couldn't even believe it was my skin. I was glowing! I've told all of my friends about this place.

I love this place!! Elizabeth took such great care of me during my apportionment. I felt so…read morewelcomed in her space. She customized a welcome sign, had a beautiful aroma going, and the temperature in the room was very comfortable. She talked me through the process and we went over the form I filled out regarding my skin type, skincare routine, and my concerns. We ended up doing a lemon enzyme peel which is all natural, so it is NOT a chemical peel which I was worried about when we first talked about it. It felt tingly and smelled amazing. She followed it with a goji berry yogurt mask, and that felt so luscious and moisturizing. My skin felt amazing for days afterwards, and I noticed a difference, but it really sunk in when friends I saw later that week complimented my skin too! I can't wait to go back to Elizabeth, she makes the experience so great and relaxing, it really feels like my perfect "me" time to be pampered. Oh, did I mention I fell asleep during my appointment because she made me feel so relaxed?! Yep, it happened. She woke me up so gently, it was very sweet. I left feeling refreshed and GLOing.

Pure Glo Highly recommend Pure Glow and Elizabeth for all of…read moreyour esthetician needs! From the moment I walked into her salon stall she made me feel welcomed, comfortable and beautiful. As a newbie to the world of facials, Elizabeth took her time to explain every process and the benefits of each treatment. I could tell not only how knowledgeable she was, but also her passion behind what she does. I absolutely loved my Lemon Enzyme Treatment and the Green Nourishment Mask. To say I was GLOWING would be an understatement, honestly my boyfriend was commenting on how great my skin looked for DAYS. Elizabeth is now my go-to source of info for all things skin-care and I will be booking monthly in the future, if not more often!

My first Brazilian sugaring experience was wonderful thanks to Christina! I had never been…read moreprofessionally waxed before, so I was a bit nervous. Thankfully, the space is super clean and calm, so that put me at ease. Christina kept my mind occupied and talked me through each step of the sugaring process, keeping the experience as comfortable as possible. It definitely wasn't painless, but it was over pretty quickly! I picked up an exfoliating scrub that I've fallen in love with as well. My results have been fantastic, and I'm looking forward to my next appointment!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Been a client for 12 years. Quality service at good prices. She puts her clients first and makes…read moregood recommendations. Adriana is absolutely lovely.

I have been going to Adriana at Aqua Serene for facials, waxing and eyebrow tinting for years…read more Sole proprietorship right at the entrance to Raintree off of 51 with super easy access and parking. Adriana has extensive experience, takes pride in her work and truly cares about the end result. I highly recommend!

I highly, highly recommend getting your eyebrows threaded by Ritu, who is very meticulous and…read moreskilled. Per her business card, her hours are: Tuesday: 10AM - 8PM Wednesday: 10AM - 3PM Friday and Saturday: 9AM - 5PM OR 11AM - 8PM

I have been having henna and waxing of my eyebrows done by Afton. She does a great job. I love the…read morewaist they look after my treatment. It's also so relaxing I fell asleep during the drying time.

I used to love this place but I believe they lost their best lash tech. I've tried going here more…read morerecently after being an avid customer for years for classic lashes. I sadly leave with the fake-looking, dramatic volume lashes with clusters. The latest "try", the lash tech was very hasty, my eyes burned and were poked throughout the session, and she simply said, "Done" afterward without a mirror or asking me if I liked my lashes. This is the polar opposite of the amazing experience I used to receive from the lash tech who quit. I may try to give it one last try given the location's proximity to my house but there are a lot of other lash places in South End, so I may need to cut my losses. I can't keep asking for a classic look and leave looking like a hot Cheeto girl with spider lashes. Nobody is going to take me seriously at work. I can't even take myself seriously in the mirror. They should take classic sets off their menu if they don't do them (properly).

So here's the thing: I feel like the lash artists are (for the most part) really good at what they…read moredo. There's only been one time that I've been that I requested my lashes be re-done. The problem is with the customer service and professionalism. If I, as somebody who is providing a service, were to not be forthcoming about a price for something, I would not expect my customer to know what I'm thinking or what I "meant" to charge. I have never been on the Fabulash Charlotte website. My first appt was something that I booked over the phone and from that moment on, I booked for the future in person after every appointment. There were issues about my bookings being incorrectly added to the schedule or being double-booked with another client. There was even a time when my appointment got booked with a lash artist I did not request AND it was for the wrong type of lashes. The appointment in question, which was another incorrectly booked appointment, was when I was informed for the first time that after four weeks, any appointment would have to be for a full set of lashes. I have no problem paying for a full set if that's what I am told before I get my lashes done. The salon had ample time to tell me that instead of the $85 I was prepared and very willing to pay, my service would be $275. There was no signage in the store indicating this policy and I had not ever been told that over the last few months that I've been a client. At the front desk, Laura said that the policy was on the website that I've never been to (I have since been on the website and the policy is still not there). Finally, I spoke with the owner, Mike Williams, and after unsuccessfully trying to get me to pay a price between the $85 that I was prepared to pay and the $275 that they thought I should pay, I was told that I would not be allowed to book any more appointments -- I've been banned. It's really a shame, because I think the lash artists are nice. I, however, will not stand for shoddy business practices. Either post your policies clearly or take the loss. EDIT: The owner is now attempting to bring legal action against me for their own mistake. I have already mentioned that I have no issues with the lash techs. I said it before and I'll say it again: I don't blame my clients for my mistakes. I would expect a business, especially one that wants to be known as reputable, would take responsibility for their wins and their losses. EDIT 2: At this point, I'm wondering why anybody would want to patronise this business. Kim and Mike didn't get the review they wanted and now, they are upset that I wrote about it. They are threatening me with legal action "because [I] wrote a one-star review", which is the very definition of extortion. Stay away from this place!!!!! EDIT: my lashes fell out like 3-4 days after my last appt. I do everything I'm supposed to: I wait three days before getting them wet, I dry and brush them out when they're wet, and I don't sleep on my face. I can't exactly say I'm sorry to be forced into going to a different lash place.

Chelsea is hands down gifted. I love that she talks you through the process and customizes your…read moretreatment to fit your needs. My skin always looks radiant and refreshed.

Carmen is an excellent addition to the Skin Therapy of Charlotte staff!! Did a wonderful job with…read moremy facial. I've been a customer for over 4 years, very picky and always have done my facials with Carol before yesterday that Carmen did my facial. After introducing herself, she told that she had taken the time to study my profile to make sure that nothing was missed. For me that was a great start. She took her time to study my skin and was in no hurry to complete facial. Carmen also took the time to review the skin products that I am currently using and made suggestions on new products to try but never pushed me to buy anything. I definitely recommend Carmen!! You won't be dissapointed!! Skin Therapy of Charlotte is my one stop for facials, personal waxing (Aubry) and massages (Regina). Both are awesome as well!! 100% recommend!!

Devki is the best. I always wait to get my eyebrows threaded by her because she is that good!!read more

I went to Sophia, the new esthetician at IDOLIZE Steele Creek, to get an anti-aging facial and it…read moredid not disappoint!! Sophia was so nice, explained everything really well, the vibes were relaxing, and the facial left with my skin glowing. I literally got a compliment on my skin as I was walking back to my car. That's how you know it was a good facial! Definitely recommend booking with Sophia for a facial!