This is an update to my review from a year ago. I can now report that Panozzo has finally repaired…read morethe mistaken date on my mother's headstone. As I reported a year ago, their services were good with the exception of that one lapse which has now been corrected.

The set up was very beautiful my finance grandmother was very beautifully placed as far as the…read morePriest that said the prayer and final good bye prayer he told my aunts to go sit down and stop being loud with their crying that if they didn't go to their seats that he would cancel the service my aunts just lost their mother I really don't appreciate the disrespectful comments after we pay all that money it normal for people to cry loud at a funeral everything was beautiful over all just the disrespectful priest the owners were respectful

Hickey's Memorial Chapel in Midlothian performed an excellent service for my sister-in-law…read more I would recommend Hickey's services to any family who wants and expect the professionalism for their loved ones.

From the owner: When planning a funeral at time of need or in advance, you can trust the funeral directors at…read moreHickey Memorial Chapels to help you celebrate your loved one's life. Our family has experience planning a variety of funeral services and can assist your family in honoring your loved one no matter your personal preference, budget, culture, or religion. We pride ourselves on serving the Midlothian, New Lenox, Blue Island, and surrounding communities with compassion, dignity, and respect.

Quaint parlor however the sound carries through the partitions easily. Parking is plentiful.read more

I was so happy with the services for our mother this past week. The staff at Sheehy was…read moreexceptional and so caring and kind. Everything was taken care of even before we inquired. They made us feel at ease during a very difficult time. Thank you for making us feel like family Pam H

First time visiting this funeral home. Even during the Covid 19 crisis, this place was still open…read moreand operation. Easily located off Cicero Avenue and close to a plethora of places. This funeral home is average sized. It's a bit out of date but very accommodating, great service provided by the staff. There was no "grief room" but I think that's the least of the issues if this is the result of the crisis. Bathrooms during visits are a bit sub par in my opinion. Wouldn't mind having my funeral here either.

My brother's funeral was last September. We had a GoFundMe to raise funds-funeral home is fully…read morepaid. It's taken me awhile to write this, so I understand it might be unusual to see this review so late. The owners were very, very nice. They were very caring individuals. This is not about the owners whatsoever. That being said: there were other staff who were walking around and watching us. That is their job, but one man in particular was so rude, I was taken aback. I don't know the man's name, but he was a taller man, a bit older. The look on his face can only be described as a scowl. The way he spoke to me was with a hurried and annoyed tone. He made it a point to follow me to the back room when I brought in coffee. This was my mistake as COVID restrictions were still around. I apologized to him. Thought the matter was done. HOWEVER, it was not. He made it a point to watch me in particular and it made me wildly uncomfortable. I made a comment to someone about him and he interjected he was doing his job-because he was listening to my conversation, apparently. The next day at my brother's funeral after my parents said their goodbye's to my brother: I was the last person in the room with the casket. Same person (and another person-can't remember) were also there. They were in a big rush to get us out. I looked back as I was exiting the room. I was obviously crying and upset (my brother died at 28) and the look on his face was even more intense, like I was a burden because I was there mourning my brother. Him and the other person were whispering about something to the effect of "he can't wait until this is over with". All I'm asking if your staff to understand the gravity of a situation. If they can't handle people mourning at a funeral and being upset, they should get out of their role ASAP. My parents were too upset to say something, but your staff needs to be more respectful to mourners, period.

***Update 0416/2026***…read more Please note that my original review was posted 6/9/2022, and it took until 4/16/2026 for any acknowledgement. That in itself speaks of the lack of customer service or responsibility that the new staff is showing in managing this business. I stand by my original review even more so now. If Marilyn Kurtz were still alive, this business would not be running like this. ***Update 0416/2026*** The representative that my niece worked with to bury her mother could not have been more rude, disrespectful, and a complete barrier in the process. As the only daughter, my niece was without a doubt the next of kin, yet for some odd reason was told that, instead, the executor was in fact the next of kin. She was so completely rude and unprofessional that when I said I was dropping off the urn for my sister's ashes, she even became over-the-top rude to me. If Marilyn Kurtz were still alive, this would have never happened. This is NOT the Kurtz that the name and reputation have gained over the years in this area. This is a new group of people who will never be up to the service level that the Kurtz name. It's sad

From early planning to final arrangements, everyone at Kurtz was very helpful, compassionate,…read moreprofessional and personable. I would highly recommend this facility.

Overall poor communication from staff, and Dr. Shiping Bao failed to do tissue studies for asbestos…read moreexposure. It was stressed to him that we wanted this testing specifically as my husband was a lifetime automotive mechanic.

The scientific portion of their service is adequate, however, the financial representation is…read moremisleading. I was told, repeatedly, the fee would be reimbursed under the FEMA Covid disaster program. That turned out to be untrue. Had I known that in advance, I probably would have made alternative arrangements. Instead, I'm now out $6200 with no chance of recovering those funds. Steer clear of this greed driven business.