I came here because I was about to make a trip, & felt a vibration in my car. I had gotten all tire…read morepressure sensors replaced, & tires aligned 5 months earlier. I was told it might be the alignment, or the tire balancing; I had them do both. I was told my brakes were "worn" (whose aren't?!), but didn't have that done. I was also told the age of my tires might be leading to dry rot. (5 years) When I got out on the highway, the vibration was WORSE! I had to drive at a slower speed to a Subaru dealer in VA. They told me I had a bubble in one tire, & they were "feathering". I had them check the brakes, & they MEASURED the brakes pads at 3 mm, which indicated they needed replacing. Tires were on sale. So I replaced! My Master mechanic son-in-law, When he had taken a look at my tires & heard my story, said: "You need to find a new place to take your car." Wasted $175!

Fast service, friendly technicians in and out in a flash. I've been doing business with Blacks Tire…read morefor more than 30 years and they've always treated me fairly and done their best to address the problems and get me back on the road with all of my vehicles.

I would like to say that it is absolutely wonderful to find a trustworthy business and people!!!!!…read more I cannot recommend this business enough if you are having exhaust issues with your car!! THEY ARE WHAT ALL BUSINESSES SHOULD STRIVE TO BE!!!! Providing, GOOD HONEST work and awesome customer service. Thank you all so, so much for getting my FJ taken care of and God Bless ya all!!!!! I will be recommending you to everyone I know!! Thank you again!

I brought my car in today, to have them look at my exhaust. Gage, put my car up on the lift and…read morespent about :30 mins adjusting the exhaust that was on there. He stated I didn't need an a new exhaust, that mine was fine. It's so nice to go to an honest shop, that isn't looking to fleece the customer. I was treated with respect and they refused to charge me for the adjustment. If you want to be treated like a valued customer and not get ripped off, I highly recommend Henry's muffler shop.

They were very knowledgeable, helpful, and competent. I would definitely recommend them to family…read moreand friends. Normally i don't really enjoy having car work done they made me feel comfortable and was even done earlier than was expected! Thank you for your amazing talent and God bless your continued success!

Service requested, quality, Value, care and professional took his time, front representative very…read moreprofessional and nice !

10/10 experience! Customer service is truly top notch. They were welcoming, explained everything…read moreclearly, and took great care of my car. New location is amazing. I will not go anywhere else for service. They treated my parents with such care for many years and continue to impress me with their honesty. Thank you PAS. I'll be back!

Been coming to Chris for years now great service, he has serviced every auto I've owned MB,…read moreBMW,Volvo and Land Rover.

Great service, reasonable prices. Looking forward to having them service my car long term.read more

Amazing service, friendly people. Never been disappointed here. This is a place I trust not to do…read moreme wrong!

Needed a tire checked They got it it, got it repaired all with a smile on their faces!!…read more Incredible customer service w my ck in and ck out man!!! Thank you guys for helping me!!!

I have been there 5 times they messed up 3 of them. Last time I came in to get 2 tires changed and…read morerotate the set. They changed the wrong ones and didn't rotate any of them. Save time and go elsewhere

I was quoted an astronomical amount by a well-known service chain in Wilmington. MOBILE AUTOMOTIVE…read moreREPAIR did the same repair for a third of the price in half the time. Excellent! I have since called him 2 more times!! AND he comes to me!! Best service ever. I have found a new mechanic :))

Amazing customer service and responsiveness. I had to replace a headlight but purchased the wrong…read morebulb and Dave found the correct kit online and drove to autozone to pick it up and came back and finished the job.

I would not recommend this shop! They handle their business in a shady manner! I had a piece of…read moremetal in one of my tires and went to buy a used tire but was told I can't just replace one tire on an AWD vehicle. So I bought 4 used tires from a shop near me because I didn't have over $1,000 for new tires. I brought my car to Prime Shield to get the four used tires I bought, mounted and balanced. They told me the tires tread was not good and wouldn't pass inspection, and one of them had a tear and wouldn't hold air. We agreed they would keep my tires on and I would return the used tires. But they chose to put three of the used tires on and one of my old tires. I told them that left me in the same predicament I was in already. They insisted that I pay $171.26 because they did the work! Not only did the tech say the tires were not good enough to pass inspection, but the manager Tom said they were in bad condition as well. I paid because I needed my car but, I let them know I was going to call the owner in the morning. The next day, the manager Tom had an attitude with my son and I. We asked for the owner Sam, and he said he would be in later. We stopped in again and he said Sam wasn't there. So, I asked him to please have Sam call me. He never did, so I called close to closing and the woman at the front desk, Robin, answered and said Sam was gone for the day. I let her know that I feel they should put my original tires back on and I wanted a refund because they knowingly put bad tires on my car and charged me $40 per tire. She started raising her voice, which was VERY unprofessional, as is her attire, to sit at a front desk, with her chest on FULL display. My son had to interject and ask her to lower her voice. I let her know that, had she said, the tires were already on when we noticed the tread, can you pay us something for their time, that would have been understandable. OR had she said, those tires won't pass inspection, but we can order you some new tires for x amount, that would have been appropriate. BUT, to go and put them on after they said they wouldn't pass inspection? That's shady!!! She said she would have Sam call me, and he never did! Apparently they have been open since November, but haven't gotten their license to do state inspections! Wonder why? Anyway, I would avoid this shop because they don't operate in an honest and trustworthy manner.

Quick & affordable Oil Changes was in & out in 20 minutes on the oil change of my Toyota Rav 4.read more