Had a clogged sewer line and they responded quickly. Very knowledgeable and their pricing was…read morefair. Would definitely call them again if needed. Great customer service.

The technician on site identified himself as Fernando. He came in super hyped up at 3:20 p.m. The…read morejob I requested service for was the master bedroom toilet which was running water constantly. The pump/fill valve needed to be replaced. He quoted $225. Agreed. I asked for quote for unclogging 2 bathroom sinks. He said $100 each. He and I both knew that there was nothing major wrong with them. So I asked that he do both for $100. He agreed. I didn't like that he was cussing but figured I'd let it slide because maybe he had a hard day, etc. But as it turns out he was just very rude and disrespectful the whole time. I allowed him to finish the job. At the end when I asked about his company's veteran/military discount he became visibly angry, turned red, got loud and insisted that he already gave me a discount of $100 for the 1 sink that he only pulled up the stopper and pulled hair out of. I explained that that was a negotiated price that he agreed to and that the discount is calculated to decrease the total amount due at the end. He disagreed and was very argumentative. I told him that was fine and I'd just call to the company office and ask how much the military discount was. At that point he stwpped outside the door and said loudly $25.00. He knew I had already sent the payment $327.06 via Zelle. He told me to call the office and the owner/manager Juan Ortiz would take care of it. I called the office right away, Ortiz answered. I explained everything. He said he would talk to the tech when he got back. He called me back later in evening first insisting that he was trying to use Zelle and I kept getting a text saying that I needed to sign up with Zelle. Red flag because I never have an issue with my Zelle sending nor receiving as evidenced by the fact that I had just sent them money a couple of hours ago. So Mr. Ortiz came out to hand deliver the $25 the next day. Long story short. He showed up wearing sunglasses that covered half his face and never removed them. He was dismissive and unconcerned when I told him how the tech acted who represented his company. Just kept saying he had a long conversation with him and he's sure he will not do it again. His tone, demeanor and physical body language said everything loud and clear. When I saw that his answers to my simple questions were inconsistent I knew he was lying to my face. First, he said, "yes" the tech denied the allegations. Then later at the end of the convo when I pointed out that he had been inconsistent in related whether or not the tech admitted or denied his actions he said, "I never asked him". So what was the point of delaying and telling me that he talked to him if he never even asked him if he did it. All of it was shady and suspicious so I told him to leave. I have 2 witnesses to the plumber cussing and being disrespectful and that I had to ask him to stop. I will never do business with Flowpipe again but I think that everyone deserves to know what kind of business they are dealing with to make an informed decision to choose a better company that is not trying to rip you off. Their prices are on the high-end for service. The owner agreed with the Tech that the price for unclogging the sink by pulling the stopper out and clearing the hair inside was $100. Other plumbers have previously done it for free when they were already out on site even if they had to use a snake to unclog. Shop around and find a reputable company.

Update: accidentally put wrong plumber's name on review,(thanks yelp). The plumber was " The…read moreplumbing guys" who over charged me a bunch, didn't finish the job, promised to return in two days but never happened. Never called Professional Plumbing but was asked to rate them as the plumber I used by Yelp. I apologize to Professional Plumbing as yelp tripped me up. This is the main reason I don't use Yelp.

Called Beto over the weekend to help repair a broken shutoff valve under the bathroom sink and…read moreinstall a new faucet. He didn't respond to the Yelp Quote Request so I called on Sunday, scheduling later an appointment the following day. I called on Monday to confirm we were still good for the afternoon slot but he said they were running late and asked to reschedule to the next day. Next day he texted me about an hour earlier than anticipated to say they were headed over; not a big deal as we were available. He and his crew were professional, quick, listened to concerns and finished the job, cleaning up the area to spotless condition. They did exactly what needed doing and did it well. So scheduling was not a strong suit for them but they did the job well, which is really what you want in a plumber. Thank you Beto!

Union Plumbing is professional and quick to answer, we call them for every plumbing need we have. I…read morehighly recommend, if the owner Ruben Cortez cannot answer the call his staff does an incredible job!

It seems like every year I have to call a plumber out to repair a leak in the water sprinkler…read moresystem/ shut off valve contraption that is ugly as sun and site right outside my front door. The top part has rings inside and they crack or warp. Last year the entire pipe cracked. What a pain. So this year was no different- and then to top it off, my front yard faucet AND the back one too were leaking! This year I called Union Plumbing. What I love about them right off the bat, is that a nice lady (yes a live person) answered my call instead of an answering machine- and it was the weekend. She told me the earliest they could get someone out was today but the would squeeze me in if there was a cancellation. They had a time window of when they were expecting arrive and I got a text message the night before as a reminder and another one this morning when they were on their way. Two really nice guys showed up and the showed me everything and explained everything. They had a tool that can sense water/ a leak inside the wall and that was a blessing- although Luciano would have loved it if these guys started cutting a hole in the side wall so he could have a doggie door! So they replaced the part, had me run the sprinkler for two minutes and rechecked for any leaks- it is nice and dry. Then they went o to work on the faucets, front and back, and replaced parts there also. Everything is nice and snug now! Best part is that when I went to check in on Yelp, they had a 5% discount coupon for the labor costs!!!! This came in handy today for sure. All in all, I am thankful they were able to see what they needed without tearing holes in the wall. They were on time and the service from the phone call I placed to them taking care of my property (rolling up the hoses) was A+++.

Raymond was fantastic! Always helpful and considerate!…read moreKaron, owner was amazingly helpful! Would not use any other plumbing business in El Paso!

If I could give this business zero stars, I would. I hired…read morethis company because I am not a licensed plumber and needed the work done correctly. Unfortunately, my experience was the opposite. * They were two days late for their original appointment. * When they finally came, they walked me through the repair, charged me an exorbitant amount of money, and claimed the leak was fixed. It wasn't. * When I called them back, they said another repair was needed--at the same high cost. At no point during the first visit did they mention the second pipe, even though I authorized the expensive repair in full. Had I known, I would have approved everything up front to stop the leaking and damage. * The ceiling cut they made looked unprofessional--jagged, oversized, and not squared, like it was done without proper tools. * When I spoke to the owner about being double charged for incomplete work, his response was, "Yeah, sometimes my guys don't communicate." As if, oh well, that's how it is. I run a business myself and I would never let that be the reason for shoddy work; or any reason as I stand behind my results. This kind of service is unacceptable--poor communication, incomplete work, unprofessional workmanship, and no accountability.

Would highly recommend Gibby's Plumbing, was here @ exactly 9am appt. Found my problem immediately…read more& completed with good quality work. Aaron left no mess & was very personable. Cost was reasonable for 3 hrs of work.

It's not always easy to get a professional to Santa Teresa NM but they came by me, perhaps out of…read moremercy. I had a stopped up toilet that I tried everything with. Honest to God I was ready to pull out the toilet and get a new one

Careful! Ask for a $ price B4 they start!!!!!!!!!...also ask to see "license" for El Paso...& TX OF…read morethe EXCACT PLUMBER DOING THE WORK.!!!!!!!!!

Finally decided to get my shower fixed so that I don't have to take cold showers anymore. We…read morehaven't had hot water in one of our bathroom showers since December. The fellas at Santillan Plumbing came in and fixed the problem in about 5 minutes. Speedy, professional, friendly! This is a great company for plumbing in the El Paso/Sunland Park/ Las Cruces area!

JOSHUA BORREGO IS THE REASON TO CALL MR.ROOSTER. This guy is…read morehonest, explains the job and recognize how to improve your plumbing service. I am so impressed with this gentleman. His the reason everyone should call Mr.Rooster and i hope they stay care of him cause a jewel.

I had called to ask for help on a crazy plumbing issue. I was told that the plumber wouldn't come…read moreuntil around 1 PM to 3 PM but luckily he came 30 minutes after the phone call which was around maybe 12 in the afternoon. I was very grateful the guys name was Joshua. He was very nice and amazing and quick and ever since he left I have not had any problems whatsoever!!!!!

The price the plumber charged was ridiculous. He started the work based on the renters…read moreauthorization not speaking to the property owner. I protested and he got belligerent threatening to remove the work leaving the house without hot water. Don't use this company!