I recently had my septic tank cleaned by Ryan's Pumping Service at my home in the Santa Cruz…read moreMountains, and I couldn't be happier with the experience. Ryan was professional, punctual, and incredibly knowledgeable. He took the time to explain the process, answered all of my questions, and made sure everything was completed thoroughly. Living in the mountains can sometimes make service calls more challenging, but Ryan handled everything with ease and professionalism. It's refreshing to find a company that takes such pride in their work and provides excellent customer service.

Ryan is incredible! I had another pumping service (highly rated here on Yelp) out about six months…read moreago. They were double the price and I don't believe they actually pumped anything. There was water seeping out from the leach cover before and after they pumped. I had a plumber out to see what was going on and he said the system was completely full. Called Ryan, he came out a couple hours later and the leach field lid was dry and spotless! He also made a local recommendation for someone who could come inspect and service the system to ensure there aren't any issues. I highly recommend their service and will happily use them again.

My tank was buried with no exposed surface but they quickly locate and got to the tank. There was…read morea clogged area and they dealt it without any issue.

We have been using A1 septic for many years and our experience has always been a pleasant one. The…read morenew owner took the time to answer my questions and actually explain what was going on in my aged septic system. NOTE TO SELF: BABY WIPES ARE NOT SEPTIC SAFE!!!!!!! All work was completed just as promised and workers respected my Covid fears by wearing PPE'S I received 4 quotes from other Plumbing companies however A1 septic was the only one who came out immediately. VERY REASONABLY priced $$ They made me feel like they genuinely appreciated my business. I'm sure I will be using A1 for many years to come. They are the BESTEST!!!!!

They only pumped half my tank unbeknownst to me and mentioned I might have a problem with my leech…read morefield. I asked for a quote from the tanker truck's supervisor but they never called me back. When I experienced further issues they made an appointment that they did not keep and did not respond to further phone calls at the time. A second contractor showed me the half done job. They were not amenable to a refund claiming I had waited too long to ask and were generally dismissive and rude. I was out of the country for a portion of the time and could not address the problem until I returned. I have initiated a credit card charge back.

SUN VALLEY PUMPING did not drain the septic tank like they said they did. My mother hired this…read morebusiness to empty her home's septic tank, but after they collected the cash and left, I realized it was still packed full of liquid and sludge! After calling Sun Valley to explain the situation, the boss said he would come out to check it out himself. He never came out, and when I called to see what was going on, the receptionist was very rude and said I did not know what I was talking about and that I was lying about the tank being full and hung up on me. It is alarming for someone to call another person a liar when they did not see what I was talking about. Other reviews for this company mention the same thing about the receptionist being rude and unprofessional. Regardless, the receptionist's bad attitude is the least of my worries. Her misery and anger probably stem from the guilt of being involved in such a lousy business that scams people. That would eat me up inside and probably make me a sad person like her, too. A different business was hired, told me I was NOT lying, and said the bottom of the tank was entirely full of toilet paper and sludge and had to drain it thoroughly. For a business to not do the job it said it did but still charge the customer is a scam. She was not asking for her money back. She wanted someone to come out to revisit the situation and see that it was still full and needed to be drained. Like any other good business would do to keep their customers coming back to them for service and create a relationship to better their company. Unfortunately, this business is only interested in doing the least amount of work and charging the total price. Calling this place a business shames all other actual companies that care about their customer's needs and do the job they are hired to do. This place is run by scam artists who take advantage of their customers. Their webpage mentions they are "experts" at the septic tank and drain services, but I assure you the only thing they are experts at is having lousy business practices. So, if you are interested in paying the total price for an unfinished job and rude customer service, hire this company; you will be in great hands!! Now, if you are looking for a professional business to do the job, I STRONGLY ADVISE you to look elsewhere immediately!

Late in the day we called Mr Lopes , he came did an assessment and planned to return the next day…read more He came did some digging (hard work), pumped our 1500 gallon tank (both sides) and then installed a riser and lid to make future access easier. I was impressed with his being able to address and preform the services needed on such short notice. He was reliable and affordable. His knowledge and experience helped me to better understand my responsibility in maintaining my septic tank. I appreciate his promptness and affordability. Weather you are having an emergency or regular maintenance this guy will help you out; I will be using this service in the future and will gladly recommend him to others.

Great & Fast customer service was able to come out same day. Will use them again in the futureread more

Prompt and professional. Always a happy face. Get the job done. Look forward to your next visit.read more

Driver in the East Bay today almost crashed into the car in front of me. No lane change signal and…read moreswerved into the lane. The car in front had to brake hard and swerve to avoid being hit. Driver seemed oblivious to what almost happened.

I was stuck in a jam and they were booked for the week there pump guy stayed late and fit me in…read more They came to the house and was very professional and helpful on educating me on servicing great company!!

They are great. Very thorough for a really good price. They were punctual and took their time…read more Would highly recommend

Tommy was absolutely outstanding. We needed some additional work done to our cleanout, in addition…read moreto just having our tank pumped. Tommy was super friendly, explained things well, and a really hard worker. We've used Sequoia for years at all our residential care homes, and will continue to use them moving forward. A top-notch company.

Great job. Tommy did a wonderful job explaining service. Very professional. Set appointment. He…read morecalled an hour out and showed on time. Will def call next service is needed.

Very friendly and reasonably priced. I also appreciate the fact that there is a person in the…read moreoffice to answer calls.