My 3-year-old attended this daycare for almost 3 months and in this time his behavior took a turn…read morefor the worst. First, we were excited about the engagement we had hoped my son would have, he came home with worksheets to practice writing and tracing, we loved that but unfortunately the screen time allowed in this facility is excessive and was creating issues with his sleep habits and ultimately his behavior at home was becoming challenging we believe to be due to the excessive screen time. During the tour we were told the screen in the room was for educational videos and for music to be played for the children to dance to and sing along with. The daily report provided that my son was watching Jack Hartman for teaching American sign language, but the exposure to screen time far exceeded this. My son was coming home stating he had watched cartoons like Cocomelon, chu chu tv, etc. During Halloween my son started to fear jack o lanterns from something they showed the kids, he was even shown the Michael Jackson thriller video which the teacher claims was an "accident" ... after talking to the teacher to figure out what had happened, it became clear that they are just letting YouTube play the next videos without supervising what is being shown. We met with the Asst Director Ms Ashley and the Owner, Dr. Koshi (spelling?) and unfortunately our concerns fell on deaf ears. I wanted to know what the process was for picking these videos that are not educational and why parents aren't being told what their kids are watching and why their daily report is providing false information on what my child is being exposed to. We even reported that on several occasions when picking up our son as the teachers were bringing the kids in from outside that the teachers were asking the kids what they wanted to watch, and kids were asking for spiderman and frozen etc. On several occasions the screen was moved to a corner so that the parents couldn't see what was being shown. During thanksgiving they showed the movie the Wild robot without letting parents know this was going to be shown, the film is rated PG. They also showed them how the Grinch stole Christmas the Jim Carrey film which is also PG. I was never consulted or made aware about what my son would be watching or had watched. The use of the screens and the way the administration handled our concerns is very shady, for the price you pay for childcare and with their claims to be an educational facility to prepare children for school I do not trust that they are a good option for families that care about the quality of care and learning.

We have pulled our son out of this daycare because of a safety issue concerning management. To…read morepreface, the teachers were wonderful. Mrs Nino and Mrs Sam, y'all are incredible. But the management was negligent to the point that we no longer felt comfortable leaving our son there for even one more day. We have pulled our son from this program after learning that our son (13 months old) was fed popcorn as a snack. POPCORN! (For those unaware, just google top choking hazards for toddlers) And when I asked the manager, who sets the menus and buys the food, he told me he was not even aware this was a choking hazard. He was so incredibly dismissive and rude about this legitimate safety concern.

Teachers and Aides are always welcoming and friendly to my…read moregrandchildren. They love it there.

I have worked here for 3 years now, and I have never felt so cared for at a company. Management and…read moreteachers take pride in providing a clean, welcome, and kind place for children.

Kids R Delightful is amazing! My granddaughter was born at 25 weeks, just 1 lb 9 oz, so choosing a…read moredaycare was a big decision. From day one, the staff's compassion, patience, and dedication gave me complete peace of mind. They treat every child like family, creating a loving and safe environment where kids learn, grow, and thrive. Yesterday was her first day of Pre-K, and thanks to them, she was confident, prepared, and excited. From the bottom of my heart, thank you to each and every one of you. This is more than a daycare -- it's a place where hearts care and little minds shine. Highly recommend!!!!

Two of my children attended daycare here for the past eight years, both from three months old until…read morethey began PK-4 at school. I have had nothing but a positive experience these past eight years, which is why we have stayed with them for so long. From the beginning, I could tell that the owners genuinely loved kids and enjoyed what they do. They would welcome the kids in with a smile and a greeting. I never had to wonder if my kids were well taken care of. They have really good staff members; some of the older ladies have been there for years and cared for the kids as a grandmother would. They try to keep the kids entertained with different parties, events, and seasonally appropriate activities throughout the year, which is appreciated. When they upgraded to using an app, I would receive updates regarding my child, photos, and messages via the app, which was convenient. I have nothing but positive things to say. When my youngest daughter left, they threw a sweet going-away party for her with pictures with her class and a book signed by everyone. It was a thoughtful gesture.

Let me start off by saying this is the best daycare and center ever. If you are looking for a…read moredaycare that has an amazing curriculum and will love and treat your little one like their own this is the place for you. My daughter was here from birth to two years old and each teacher was amazing and truly passionate about teaching our little one. The director, Ms. Ernestine, is extremely friendly and very transparent about any and everything you need to know. Had we not relocated to another city hours away we would 100% have our daughter and all future children attend. I cannot give enough praise to all the workers there!

I carefully checked out all the daycares in this area. The director at this location is as good as…read moreit gets. My sons teacher is amazing. Everyone at the facility just seems to have "it" when it comes to children. I feel so comfortable every morning when I drop my son off because of them. Been almost a year and I still have nothing but good things to say about everyone of the people that work at this daycare.

Both of my kids have been attending here since they were just 4 months old. My son is now 3 and my…read moredaughter is 1, and they both absolutely love every single person there. It means so much to me to see how excited they are when they arrive and how comfortable they feel in that environment. As a parent, it's not always easy to leave your kids anywhere, but I can honestly say I drop them off with complete peace of mind every day. I never have to worry about how they're being treated because I know they are genuinely cared for and loved. The staff goes above and beyond to make sure each child feels safe, happy, and supported. One thing I really appreciate is the consistent feedback I receive at pickup. I'm always updated on how their day went, what they did, and anything important I should know. That level of communication makes such a difference and shows how much they truly care. I also love all the arts and crafts they do with the kids. It's so special seeing the creativity they encourage and the little projects my kids bring home, they're always something I look forward to and cherish. The environment there feels like a second family to us. Everyone is so welcoming, kind, and attentive, not just to the kids, but to the parents as well. The service and care they've provided to my children is honestly indescribable, and I'm so grateful for everything they do. I recommend this place to everyone without hesitation

I went to this place and search of childcare for my son and I met the manager. I asked for a tour…read moreof the place and was told that she couldn't give it to me because of medical reasons which is completely OK then she also told me they don't give them until after noon, which is also OK then I was asked by the owner of the place what I wanted to see specifically and I had responded to him that I just wanted to see the room that my son would be in the Manager then cut him off and told me ma'am I already told you that we aren't giving any tours at the moment and that we don't give them until the afternoon, which was extremely rude because I was answering the question that was asked. then as the conversation went on, I let it go, so I asked her if they had an informational packet to give out since they weren't giving any tours then she proceeded to say, ma'am we don't just give enrolment packets to anyone... excuse me. As if I would allow my son to go anywhere that would treat me that way up upon meeting plus it looked dingy in there. It looked small and the food looked disgusting as I walked away the owner walked after me and asked if I still wanted a tour and I politely declined. Absolutely ridiculous and terrible service. Also do your own research because they don't watch the children as they sleep a six week old died there of SIDS. I'm going to assume that's why they were rude to me because it was recent.

Horrible Office Staff, my daughter was doing half days (3 days a week) She never had a permanent…read moreteacher since they can't keep staff, never got a "cubby" and they also switched her classrooms due to overcrowding. Jeanette the "director" is hardly ever in her office or there in general. I withdrew her due to them never communicating I was behind a week of payment because she did not attend after she got sick after having her there 1 week. This was my first time putting my child in any type of child care since she had been born and this was a terrible experience. I thought that because I paid out of pocket that I can trust that these people actually cared about the well being of children and not just money but this is far from the truth. The office staff is always lounging eating by the front while the teachers seem to be busting their butts in the classroom. The director never even called me to explain or even apologize on the lack of communication based on THEIR part. They make you do a $300 enrollment/app/ and supplies when you first enroll. Again my daughter never even got a cubby and they were unprepared for her the first day we took her. Don't give this place your money invest it somewhere they actually care. Do not let the splash pad fool you.

I cannot say enough great things about this place. Not only are the staff and teachers fantastic,…read morebut you can tell that they really care about your child. My son has blossomed into such a sweet and smart child and we owe a lot of his growth to the amazing people at Pinnacle.

I love all the incredible activities my son gets to do at his center. I love how great his teachers…read morework with him, you guys are our second family. Thank you so much

My son has thrived in the infant class and we can't thank the staff enough for his developmental…read moresuccesses. The infant curriculum has him ahead in many areas. The admin staff is also easy to get along with and always keeps you updated with anything involving your child.

Terrible daycare. Staff is rude, facility is dirty and they have constant COVID outbreaks due to…read morelack of sanitization. They need major improvements for quality child care.

I have been meaning to write an excellent review of this daycare for such a long time and I'I…read moreapologize to the daycare for not writing sooner; they do not ask for reviews but I told them I would. This daycare was so amazing, so attentive, so helpful... they care so deeply for every kid that attends this childcare program. They are all very sweet, my son was excited to be at daycare his favorite teacher was Miss Priscilla and she was the absolute best caregiver my son ever had. We only left because my Husband is in the military and we had to relocate to California. If we were to ever return to San Antonio without hesitation my son will go here if he is still of age. I miss you all, such an amazing team.