This Sam's Club was destroyed by a tornado a few years back. For the longest time, Sam's said they…read morehad no plans on rebuilding or re-opening it. But by public demand as it would have it, the store has opened back up. I am pretty glad they did open it back up because this particular store is very convenient for me. One thing I should open up about in the very beginning of this review is the fact that in order to shop here you have to have the Sam's Club app. All of your purchase transactions are done through the app. There are plenty of associates here to help you get situated on that if you need assistance when you get there, but do not come here thinking you are going to buck the system and get a cashier because you won't. What I am here to say is that the system works. You can hit the store up on a very busy day and not have to worry about lines. It is an easy in and out to get your purchases pay for them and get back to your car, which is a major accomplishment for any of these big box stores.

Once again two items in their ad are not in this store. I shop at Sam's all around the country…read more This is the only one that consistently does not carry what is in the ad.

Nice resale shop. Clean and reasonably organized. Their prices were decent. They had both new…read moreand used items.

I take all my donations here. The people there are super helpful, very friendly and grateful to…read morereceive donations.

Looking for somewhere to drop off donation clothes? This is the spot! The employees are friendly…read moreand efficient. I've been dropping off both my clothing and children's clothes for years. They can provide receipts for donations!

We took a sofa to the center off Denton highway Had a great…read moreconversation with the lady running that big operation Always a feel good experience knowing you can help with something as simple as used furniture

It is my favorite local place to shop In southlake for unique accessories and furniture forhome…read more Everything in the place seems to work well with my style. I love the place so much that I should work here. **update. I love shopping at this store and normally have the best experience finding unique items. And in the past few months purchased many items- However, I was shocked by the amount they charge to deliver something less than 3 miles away. $80 to deliver a painting that was too large but very light is excessive.

This is a quaint little gem in Southlake. They are on the pricier side, but the pieces seem like…read moregood quality, many of which are unique. The five star rating is for the customer service. During my time in the store I was greeted promptly, felt welcomed, and was not followed around. I also appreciated the manner in which Amber addressed my questions via text and phone. Rebecca was also helpful at the warehouse. Some of the pieces did seem to have a high markup and looked like you could find them at HomeGoods, but the beauty of Homegoods is that they heavily discount name brand items. I don't think this should be held against the store.

Purchasing from Natuzzi Editions Southlake has been one of my worse purchasing experiences. I…read morepurchased two leather chairs June 3, 2024, for $5541.83 and a separate warrant on 4/16/2, for $431.96, The warranty was purchased prior to the furniture delivery. During the month of June 2025, I notice a bubble in the seat of the chairs and by September 2025, the bubble had turned into a sink hole in the seat. I contacted Natuzzi Southlake on 9/3/25 and submitted photos along with my claim. Initially they said, it was out of warranty. By 9/15/25, I was able to confirm, that the chairs were under warranty. 9/19/25 they ordered cushions but 9/30/25 they sent me their maintenance care shipping instructions for a sofa. 11/7/25, I was told a workorder was issued to ServeCo who would contact me regarding the repairs. Did not hear from ServeCo. So, I contacted them on 11/13/25. They said, they had not received a workorder for my chairs. And they could not help me without a workorder. On 11/20/25, I spoke to Brian of Natuzzi Southlake regarding the workorder. He said, he would get back to me, but he did not. 12/4/25, I spoke to Susan, she suggested I give ServeCo another call. I called ServeCo but, no one answered. I contacted Susan, she gave me their direct line 888-383-8083. I still could not reach anyone; I was on hold 12 minutes with the number ending 8083 and on hold 10 minutes with the number ending 3229, no one answered. So, I contacted Natuzzi Southlake, spoke to Samantha. She said, she would contact the Total Care Protection office. She promised to get back to me on Monday, 12/8/25. On 12/22/25,I spoke with Christie of ServeCo, who would begin processing my claim and contact me in two-three days. She set up an appointment for 1/6/26. But on 1/5/26 I received a message stating the appointment for 1/6/26 had been rescheduled for 1/8/26 between 3-5pm. 1/8/26 I called to confirm my appointment with ServeCo and was told SAW Enterprises would be scheduled instead and they would arrive between 1:30-3pm. Then ServeCo messaged me that they were scheduled to be out at 9:45am on 1/8/26 for my appointment. Then Emma with SAW said my appointment was with SAW between 1:30-3pm and I should ignore the 9:45am appointment on 1/8/26 with ServeCo. I called Natuzzi Southlake on 12/12/26 (am) regarding the confusion but there was no answer. So, I sent an email, to them explaining my frustration. Finally, I spoke to Susan of Natuzzi Southlake, she suggested I contact SAW. To cut this mountain of frustration short, because it does not get any better. I spoke to either ServeCo, SAW Enterprises or Natuzzi Southlake 3/6/26, 3/10/26, 3/16/26, 3/26/26, 4/1/26, and 4/16/26 on these dates; and had three appointments with three different Techs. The first tech said, he only had time to replace one cushion because he had another appointment; the second tech, said, there was no point in addressing the second chair because the first tech did not fix the first chair; the third tech, did not even respond to the appointment. On 4/20/26, Susan of Natuzzi Southlake told me they could not help me because the issue with the chairs were not under warranty. ServeCo said, they couldn't help me but would refund the warranty but they did not. Today, is May 23, 2026, and I have not received anything from anyone. I have two chairs with sink holes. Their warranty policy stipulated they cover this issue, but I have received nothing but the worse customer service. If you are thinking of buying furniture, I would not recommend this company. It's apparent, when you fail to live up to the quality of service promised, just delay, delay, delay and if that does not work, just cut off communication with the customer.

The ladies here (Susan and ?) were friendly, knowledgeable and helpful. I would definitely go back…read moreto work with them.

To preface this review I need to disclose this store is a ministry fundraising effort of the White…read moreChapel Methodist Church. The staff here are are volunteers. That being said, the labor the staff gives to this place is a labor of love and service. They are friendly and helpful. The selection varies based on their donations. On most visits they have a light selection of furniture in the front, with clothing, housewares, books, kitchenware, glassware, etc are in the middle and back. At first glance to be honest, most of the prices seemed a bit high. I had to keep reminding myself that this is for a charity. The other thing is that it is all on sale, so the sale prices are more in line with the market value of most of the items. Another note to know before you come here is that while most of the items are nice, their line of "Upscale Resale" may be a bit of a stretch. Nonetheless, my visit to this shop was pleasant as have been all of them and I will keep coming back to check for new merchandise!

Nice, clean feeling thrift store. They have all variety of items including kitchen wear, clothes,…read moredecorations and furniture along with kids items. The workers were relatively friendly, I think they were volunteers. Anything that they had that was pretty decent was priced extremely high. We just bought an electric bird feeder online for $45 and here they had a new one at $85. Jeans are $18-30. Pretty expensive for a thrift shop. They had a cute little lamp for $225. I'm sure these items are donated so they don't have to gauge the buyers they way they are pricing. This one won't be on my regular shopping list.

Honestly one of the best experiences I ever had buying a mattress. The couple that owns this place…read moreprovided phenomenal service and they were so kind - I look forward to going back for another mattress here soon. They offered me a way to make payments on the full size bed I purchased AND even had it delivered to me with no problem. I recommend them to anyone.

Paid 2 grand for a Sapphire Sleep Cool Phase hybrid mattress and it sucks. Google Sapphire sleep…read morescam and see what the AI response says about it.

I was in the store last weekend and was greeted by friendly, knowledgeable staff! The furniture was…read morehigh quality, comfortable, and would be a great addition to any outdoor area. I'll definitely be back!