My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

Premier was good at packing out our belongings, but the actual restoration work on our home was…read moreterrible. We've had to redo multiple things more than once. They sent non licensed electricians to perform electrical work, and afterward we had loose and faulty outlets in several places. When we raised concerns, they said they would not fix them. They also hired very low quality contractors for repairs. At one point, I asked for only the garage ceiling to be painted black, and instead they painted all of the interior ceilings in my home black. When I objected, they tried to convince me to keep it. They eventually repainted the ceilings back to the original color, but they did not even remove hardware like dome lights and door hardware, so black paint was still visible underneath. When they told us the house was ready to move back into, many things still did not work. The garbage disposal was clogged, the dishwasher was clogged, the washer and dryer were not connected or plumbed correctly, the bathroom ceiling fans were not working, the doorbell stopped working, the fridge ice maker stopped working, and new garage outlets they installed did not even work. They blamed some of this on pre existing issues, but these problems appeared after their work. I also found that they billed insurance for work that was not actually completed. About a year later, I discovered they had never installed attic insulation as claimed. They only came back to do it after I caught it. Later, when the dishwasher clogged again and overflowed through the air gap, I checked under the sink and found a large kink in the garbage disposal hose from an improper installation. This was another example of careless workmanship. Based on my experience, I would strongly recommend that anyone using this company inspect every claimed repair very carefully and verify that the work was actually completed. Good packing service does not make up for poor restoration work and questionable repair practices.

These guys really understand the process to get through all the obstacles you will have to recover…read morefrom a fire in your home! Highly recommend using them as a resource. Remember, your insurance company wants to do the least amount possible- not what is best for you.

I nominated my sister for work to be done thru a non profit called Rebuilding Together PNW in…read morePortland. Lisa Rose and David Gerber from JR Johnson spearheaded both the clearing of debris, landscaping and replacing her 40 plus year old carpet, with a beautiful vinyl plank floor. Built a lovely ramp for my sister so she could have two ways out of her home, fixed her drywall and then found her a new refrigerator, washer and dryer and a brand new mattress. If you are looking for a contractor I would recommend JR Johnson. If you have a low income elderly member of your family needing help contact Rebuilding Together PNW. My sister lives her new floor and her ramp. Thanks again!!!

Wow J.R Johnson did some extensive work on our condo complex in southeast Portland and the team was…read moreamazing. Respectful of our properly with attention to detail that was top notch. These 9 guys worked diligently to make our complex safe and beautiful. Their efforts were professional and they expertly prepped each day to ensure they safeguarded fixtures and plants without inconveniencing the owners. Truly appreciate these nine guys. Jose Luis Rebelled, Gerardo Rebelled,Gabriel Diaz, Sergio Campos, Jorge Barajas Ramiro Vega, Ignacio Echevarria-lead Tyler Jacobo-Superviser, Connor Cameron-billing

ServiceMaster of Portland did a great job of assessing our mold & moisture damage from a broken…read moreCPVC hot water line in the crawl space. Everyone I dealt with was courteous and professional, and the demolition crew left a very clean jobsite once finished.

Overall bad experience during stressful home flooding. Initial visit from junior tech missed wet…read morespots not found until 2 weeks later by experienced manager. Meanwhile junior tech installed dehumidifier with kinked discharge hose, spilling additional water into our home. I was told field techs would return "tomorrow" multiple times, but this didn't happen, causing 1 week delay in mitigation. Office staff seemed disorganized and not focused on my case, creating additional delays. Staff didn't get my email address, then didn't get my insurance claim number, then didn't contact my insurance company. Phone staff not able to answer basic questions like, "Does your team work on weekends or will I have to wait until Monday?"

Jim managed my bathroom remodel (shower and floor) and now I only want to hire him for all my…read morecontracting needs. He did the job on schedule and on budget, supervising several subcontractors during the process. It took about 3 weeks and they made sure my house was kept clean as the work was done. The contracting was extremely professional - having worked with several other contractors on prior projects on my property, I can say Jim at Double J sets the bar very high for professionalism, and I wish the other contractors would attempt to reach that same bar. Before and After photos attached. I couldn't be happier with my new shower and floor.

We hired Double J to remodel two bathrooms including accessibility improvements and to add…read moreaccessibility improvements in a third bathroom. Additionally, we were replacing all of our fresh water lines to and in the house. I would have given Jim and Double J ten stars had Yelp allowed me to do that! I have never had a better contracting experience than I had with Double J! Our plumber doing the repiping recommended Double J for the remodel work. Prior to the beginning of work, Jim gave us a spreadsheet detailing what would be done by who and when. Throughout the work, he communicated with us frequently advising us what was happening and what would be done next. He worked with us all the way through, helping us make the necessary decisions that we needed to make and purchase the things that we agreed to purchase. Jim works with a group of small, family owned subcontractors who have the same work ethic as Jim. They all were fantastic. The work was great, finished on time and in budget. I am already planning the next job I want him to do. I highly recommend Double J if you are looking for a great contractor. John Schmill

On 27 March 2026, I finally received judgement in small claims for 10,000 dollars (max in small…read moreclaims) for the over 16,000+ I had lost dealing with this unscrupulous individual and company from December 2022 and August 2023. Now for the collection to which he has not responded.

Used Don Lunan for multiple large projects on our home including re-siding our entire house, new…read morewindows, custom wood work, gutting bathroom and adding a ledger board to our deck. These guys were so kind and respectful. They accommodated my schedule, gave precise and clear communication on all steps of the project and were willing to help and accommodate any last minute changes. Would definitely recommend and will use again!