Nate's been working on my family's various cars for over 5 years. I completely trust him with my…read morevehicles. When he gives an estimate, he doesn't tell you about a slew of other problems that you didn't ask him about. He can be relied upon to resolve the issue that he was called for. He is professional, experienced, and thorough. He explains the issues in "layman's terms", so it's easy to understand what needs to be done. His work is always of the best quality, and finished in a reasonable amount of time. AND his prices are completely fair. When the work is done, I always breathe a sigh of relief and say I'm SO GLAD I called Nate!

This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

they have done a lot of work on our 91 Honda Civic 5dr, for starters we could not find the radiator…read moreleak so we had them work on that. Since the engine wasn't running well they found the ignition electronic was not working, it was put in by a shop that moved to florida but Moose used the warrantee on it ( 2 yr on 5 yr warantee), about 500 bucks saved and actually I did not know so they could have charged me, just saying these mechanics and shop go the high road on honesty and great mechanics. They did a great job on the brakes as well at reasonable cost.

Service was awesome. I'll be taking the car back again. It was my fault for not making an appt…read more Next time I know.

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

Brad is Awesome!!! Honest and good work. Unfortunately Kincade Auto closed down.read more

I've been going to rays for about 10 years now and try not to go any place else. They can be pretty…read morebusy sometimes and a bit hard to get it quickly, but usually do great work for a fair price. They're not perfect, but they stand by their work even when they make mistakes. I definitely recommend them.

One word: Honesty I took my car into Ray's because it was…read morepulling to the left and sometimes the front end was shaking. They could easily have called and told me I needed $thousands and I would not have known better. Instead the technician called to say my 9-year-old tires were out of round and kind of dangerous. Cost: $45 Got the tires and it drives like a dream again. Thanks

Took them 5 times to NOT repair my exhaust and charge for a tune-up that fixed nothing. Then…read moretransmission broke while my car was at the shop. Bucky's Corp. manager declined to make things right and now I'm pursuing other options.

came in because a different shock didn't install my new coil springs in properly on one side as it…read morewas sitting at an angle and hitting the lower control arm, paid over 300$ to have them take it apart, say everything was installed properly and put it back together. went to a more competent shop in sumner and paid just over 100$ for them to say the top of the coil wasn't seated properly, easy fix. these guys don't care

I feel I was significantly over charged!! More than dealer. IWill never do business with again…read more My Truck died in the Costco Parking lot. Turns out it was a "Lead Frame Replacement & Solenoid adjustment". An involved job that requires accessing electronics inside the transmission case. $182.00 Diagnostic, Testing and Preliminary Inspection $2,260.00 Lead Frame Replacement & Solenoid adjustment $2,442.00 Copilot search "estimated cost of lead frame replacement on F150 2014" "For a 2014 Ford F‑150 with a 6R80 transmission, lead frame replacement is a common repair for owners experiencing transmission sensor errors, limp mode, or shifting issues. The cost can vary widely depending on whether you use a dealer or an independent shop, and whether the work is covered by warranty. Typical cost ranges: Independent shops: Often quote $250-$500 for parts and labor, with parts alone around $300-$500 CarAraC.com+1. Dealerships: Can be significantly higher. One 2016 F‑150 owner paid $2,200 at a dealer, including $536.67 parts, $1,247.40 labor, $350 diagnostics, plus cleaning and fees Ford F150 Forum+1. This reflects high labor rates ($210/hour) and additional service charges. Warranty-covered cases: Some owners with extended warranties paid $1,082.72 total (parts, labor, fluids) at a dealer Ford F150 Forum."

The team at The Car Guy 38th went above and beyond for me, and I'm happy to say I've found a new…read moremechanic, after searching for a couple of years. Communication was excellent. I was treated with respect, patience and honesty. Mike is an asset to the team. Thank you guys!