Rachel was super friendly and helpful, made the transaction smooth and easy--looking forward to my…read moredelivery of another mattress from them This weekend! Their mattresses are awesome and I am 100% likely to buy another one soon for my next room re-do!

Ray was super helpful with getting us exactly what we were looking for without being pushy for…read moreextra sales. Then when we didn't have a way to get it ro our house she helped with that ad well. She was amazing. I have already told a few friends about my experience and wanted to share it with others too.

Great customer service at this location. I was having an issue with my adjustable base and I went…read moreto this location. Janice the manager and Steven were fantastic at helping solve the problem, Janice scheduled a time to have the problem solved.. I recommend this store because of the great customer service, price and problem solving by both. Thank you very much for everything....

Good selection, excellent service no high pressure we purchase the mattress during a sale which…read moregave us significant savings. The store personnel went above and beyond great experience.

Finally get to update my Bills Brothers review from 7 years ago!…read more This place was hopping on a Saturday afternoon. I suspect everyone was out spending their stimulus checks and tax refunds. The parking lot was nearly full. My husband and I are closing on our new home in 2 weeks, and I thought we should check-out Bills Bros for a dining table. 10 years ago I had great luck here furnishing my home; I still have most of the furniture to this day. Bills didn't deliver on the dining table, but they did have a lot of great accent furniture at very reasonable prices. Think accent chairs, lamps, bar stools, end tables, walls decor and throw pillows. Once we're moved in I might come back and look around again. Sales staff are friendly and not at all pushy. Available if you have questions. Lots of clearance items and one-offs. I saw a new-in-box Barbie Dream House for $129.99 that my 10-yr. old self squealed over. You just never know what you might find here! No frills here, but the selection is nice. Recommend!

Our living room furniture (couch & loveseat) as well as our mattress came from Bill's Bros. I would…read morehave to say for how little the price was, everything has held up great and still looks good as new! They do have other smaller household decor, like lamps, coffee tables/side tables, clocks, and the like. Their website gives only a brief look at their inventory, you should really go into the store to see everything for yourself. I would definitely come here first if you arn't on an unlimited budget. Only accepts Visa and Mastercard, no Discover or American Express. Just FYI.

Things I never thought I'd yelp about: mattress stores…read more We bought a mattress in 2014 from the Lubbock, Texas, Denver Mattress. The last few months in it sucked. We measured and saw that it had mega-sag. After looking at our warranty, we realized we could probably swap it out. However, who wants to deal with box store furniture warranties? Not I. We learned we are moving back to Texas and the appeal of dropping another thousand bucks on a bed was non existent. I decided to call and see what our options were and was pleasantly surprised. Within the hour, after showing the sag (via pics) to the staff, a new mattress was ordered and we were even able to downsize to a queen at no charge. They were friendly and helpful and fast. Not a single ounce of dissatisfaction in our transaction. So, although mattresses-in-bags seem to be the current trend, I will say the in-store experience is a lot less like buying a car and a lot more like having a great experience. Two thumbs up.

Purchased our mattress from this location 5 years ago. We had noticed body impressions and were…read morenot sleeping as well as when it was new. Noticed a few reviews of others who had gone to the store and taken pictures of the mattress for warranty claims. We were fortunate to speak with Brad, the manager, who explained the process and accepted the pictures I had taken to begin our warranty claim. Full refund of our previous purchase was applied to a new mattress! A very easy and straight forward process. Thanks for your assistance Brad.

If I could give less stars I would! Poor customer service, poorly made furniture, and definitely…read moredon't waste your money buying the warranty because it doesn't actually cover anything. We purchased a sectional and extra warranty less than a year ago, small stains continue to show up all over the couch and I'm constantly cleaning it--they tried to say it's probably due to our shampoo-- well, my husband is bald and don't rub head on the seat cushions, so try again. I tried making a claim through the warranty we were told "covered everything" and it was denied. Shortly after we bought it, my daughter reclined in a middle section and we noticed a tear on the corner of the foot rest, I called in and sent photos and they said that's not covered by the warranty either and the Ricky the manager told me "you should have looked it over better when it was delivered". After calling corporate, they finally had professional cleaners come try to clean the stains and the professional cleaners told us this was likely a used couch that had been reupholstered.....there was no way this couch was less than a year old-- mind you we don't have small children in our house either, it's me, my husband and my 16 year old daughter (and she rarely sits upstairs with us) One week later and the same stains are back-- terrible "warranty" if you can even call it that and terrible customer service. I've given them the chance to make it right, but now I'm warning others to not purchase from Furniture Row-- we definitely will not be back.

If I could leave less stars, I would. Bought a dining set. It's complete and utter junk. We are on…read moreour second table in 3 months and the second one just chipped. Told we can have $80 off the table or store credit for the table. But we have to keep and pay for the chairs. What am I supposed to do with 4 chairs that wouldn't match a new set I have to purchase? Customer service and quality are seriously lacking!!

We purchased a bedroom set about a year ago, when moving the bedroom set we found that every screw…read morewas stripped. We did hire movers and they did attempt to unscrew but realized quickly that all screws were stripped. When we call to inform them of this they would only consider that it was the movers that did this. Warning as they put your items together make sure your screws are not striped because you never know when it's move time they will blame you and will not do anything about it.

We've had our sectional for 10 months about. We're not big people. Our cushions and arms rest are…read moresinking in. I reached out to there tech, he came said "can't do anything about it". If I wanted shit furniture, I would have went to Ashley's just sucks you spend a good chu no on money on quality, but they don't t stand by there shit!

Working with Diana was great. She put a lot of time in helping us find the right stuff. After…read more several changes we finally found everything we wanted

I will never purchase from Ashley again. If you order online you cannot return it to a local store…read more You have to mail it back, at your expense, within 72 hours. Ridiculous.

Great place to shop for a mattress made in Iowa! Their name is now "Factory Direct Mattress" now…read morelocated on Center Point Road, basically across the street from the Hy Vee drug store on the corner of Center Point Rd and Blairs Ferry Road.