Haven't been here in a long time and wanted to try it again. Upon entering the restaurant was separated by a wall. A place for dining in and take out. The hall to the bathroom had no lights on. The service was ok. The clerk seems like he was in a rush to get people in and out. I ordered the calzone. It was very different from what I was used to. It was a square size. However, it was not very good. Was very disappointed. Will give it another shot later and try something else. But as of now was not satisfied. read more

Ledo Pizza - Meatlovers Calzone - Pizza Near Me - Fort Washington, Maryland

Ledo Pizza somehow manages to make asking for basic condiments feel like you're putting in a special request at a five-star restaurant. You ask for extra parmesan or red pepper flakes and suddenly it's attitude, sighs, and looks like you just asked them to cover your whole bill. It's literally cheese packets and pepper flakes, not a luxury item. What makes it worse is they keep hiding behind the same line: "we're working on improving our service." They've been saying that for months. At this point, that phrase doesn't mean anything. It's not improvement if nothing actually improves. It just sounds like something they say to get people off their back while continuing to give the same low-effort service. The whole experience just feels lazy and inconsistent. You walk in expecting a smooth pickup or decent service, and instead you're dealing with horrible communication, and staff that act like helping you is optional. Nobody expects perfection, but basic customer service shouldn't feel like a favor. After a while, it starts to feel like they've gotten comfortable doing the bare minimum and calling it "progress" and that's just their standard now. It's sad. read more

Made an online order at 12 pm for 6pm pick up in time for the Super Bowl. Arrived at 615 and order wasnt ready til 640. Service was terrible as the cashier said "if its not ready, its not ready" and management was no help. Pizza lacked taste and was overcooked. The Waldorf location is the only one worth giving your money and time to. read more

Cauliflower pizza was very good. Service was not. They kept forgetting my name and asking me my name again. I only ordered one item and could tell it was slow. When I came in I saw that it said service closed in front of the dining area so I figured maybe they were short staffed. Then a Caucasian man, woman and child came in and walked straight back to sit down. No big deal I thought I'll take my food and sit down too because I'm starving and just tell them no service needed. Another man from the back came out and started serving the family with no questions. When my food was finished I asked him if I could sit and eat but told him I didn't need a waiter just a place to sit. He told me no, that section is closed...huh someone is eating there. He nodded again and said that section is closed. There was no explanation or anything. That made me feel so small. Food is good but I was so disappointed I don't think I'll return to this location anytime soon. read more

If I could give zero stars I would. THIS LEDOS NEEDS TO BE SHUT DOWN! WORST LEDO PIZZA I EVER HAD! Overcooked, no sauce, and barely any cheese. The manager then made my mom drive back down there for a refund only to argue her down, call her a liar, and give her pizza sauce instead of the refund. WE WILL NEVER BE BACK! Ledo's has one of the best pizzas ever AND THIS PLACE MISSED THE MARK BIG TIME ‼‼‼ read more

Food was delivered fast and a great deal on Tuesday. Would purchase from them again, Thank you read more

This is a $30 Meat lover's Pizza. You might "Never Cut Corners" but you sure are holding back on the toppings. The Fort Washington Maryland location is consistently disappointing. This location is not a good representation of the brand and the corporate office should consider replacing the owners on remove the franchise. read more

Ledo Pizza - 18" LEDO Pizza Meatlovers Pizza - Pizza Near Me - Fort Washington, Maryland

I order the $6 chicken buffalo calzone on Tuesday. Unfortunately, only received a small amount of sauce cheese and, per Ledo 1 oz of meat. Everything else was doughy and not fully cooked. Be careful ordering the special. read more

Ledo Pizza - $6 Buffalo Calzone - Pizza Near Me - Fort Washington, Maryland

0.....0......0....0 REVIEW!!! When an employee (could not have been a manager) tells you that they cannot refund you because there's no button on the computer!! LIAR!!! Burnt ass pizza, burnt pepperoni, no sauce, bits of mushrooms. NEVER EVER EVER AGAIN!!! TRASH. YA'LL SHOULD CLOSE!!! read more

I've eaten here plenty of times, at various locations. Food has always been great. I would not ever again order the calzone . Which is like a homemade hot pocket only larger. We ordered because they had a Tuesday special for $6. DO NOT DO IT!!! Not even for $6. It was bland. Had absolutely no taste without the Ledos sauce which comes on the side. I ordered the chicken & mushroom which was mostly mushrooms & onions only 2 small pieces of chicken. The bread it was wrapped in had no taste. The filling had no taste. The ledos sauce was sweet & the only thing that tasted like anything. Will not order that again. Picture reflects 1/2 of the calzone deconstructed so you can see the chicken filling or lack of chicken filling. Everything else I've tried here is good. I love their house dressing & hot chicken salad which is just a hot chicken breast on a salad. Pizza is good if you like a sweet pizza sauce. read more

Ledo Pizza - Calzone deconstructed - Pizza Near Me - Fort Washington, Maryland

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Worst place I've ever gotten a calzone put no meat whatsoever. Inside of it had to use a key to unlock the bathroom just to go pee. They also charge a fee to eat in the restaurant. read more

Excited to eat cheesecake and looked down and saw what looks like mold , highly disappointed read more

Ledo Pizza - Pizza Near Me - Fort Washington, Maryland

Stick to their pizza! Don't order anything else I ordered a medium two topping pizza ( 3 stars) 12 jumbo wings (1 stars) Honestly, this may be partially my fault. I should had told them to provide a Normal cook on the wings. They fried them HARD. Thus, rendering them as stringy dry tasteless morsels of meat. Meat lover Calzone (3 stars) Gyro Sandwich (0 stars) The sandwich was inedible. The meat tasted like frozen lamb slices that was defrosted in the microwave. The pita bread was stale. I am tempted to drive back to the store and demand a refund. Brownie Dessert (0 stars) I was thinking that this was an in store prepared product. What I got was a stale packaged pastry that crumble upon opening. The package must have been 18 months read more

This is the worst Ledo pizza by far the manager is rude they are serving half done tasteless food DO NOT GO HERE !! It's a ENTER AT YOUR OWN RISK I asked them could they refund my order they said no refunds my coworker actually got sick read more

Ledo Pizza - Chicken calzone - Pizza Near Me - Fort Washington, Maryland

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I just ordered a chicken calzone and unfortunately I did not read the reviews. It was 60% empty and when I called back they offered no resolution. I cannot recommend read more

This pizza was burnt and taste old. I believe they sold me a pizza that someone else rejected. They've burnt the pizza before and I went back because it's convenient, never again. DO NOT visit this location. read more

Ledo Pizza - Deluxe pizza from Ft Washington, MD. - Pizza Near Me - Fort Washington, Maryland

If I could give this Ledo's a negative rating, I would. Every time, every time, every time, did I say every time...I go to this Ledo's the salads never have green lettuce. It's like they chop off the green portion, take it home for themselves, and sell you the white portion of the Romaine lettuce. I don't understand why they can't serve fresh food. I told my son NOT to buy this salad if it wasn't green. He wanted to be sure I had something to eat. Well, I could barely eat it because every thing that should be green is white (less the blue cheese dressing). I have made a vow not to patronize this Ledo's again. Isn't the tag line, never cut corners? This one lied!! read more

Ledo Pizza - Small garden salad - Pizza Near Me - Fort Washington, Maryland

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I am a fan of Ledo Pizza. Have been a patron since going to the original in Adelphi. This one, however, is quite possibly the worst pizza restaurant I have been to. This is not representative of the food that I have grown to live from Ledo's. I have tried it multiple times and each trip is worse than the previous. Ledo's really needs to do a better job of making sure their franchises are keeping the standards of the original. Do yourself a favor and skip this Ledos. Get a frozen pizza instead. read more

Metal pieces baked into pizza. I am highly disturbed earlier tonight my family member bit into a piece of metal in his pizza and spit it out which I thought was a rarity. He called to inform the manager who will be checking on issues with the oven or how this could be happening. I decided i would take a chance and eat a piece and I also bit into another piece of sharp twisted metal. This is very scary my kids were eating the pizza as well! I am not sure if their oven is falling apart or this is being purposely baked into the pizza by a disgruntled employee. Nevertheless very worrisome! read more

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Glad I don't live in the Ft Washington area where this location would be my local Ledos. Ordered from this location due being in the area for other reasons and not wanting to pass my house to go to Marlow Heights or go out of the way to Clinton. Let's just say I should have went to me normal locations. Ordered pizza, wings, and a grilled chicken salad. Pizza was avg; didn't seem like enough cheese was put on the pizza. The amount of salad was less than what is normally provided at other locations and this salad had very little chicken. Maybe they were running out of chicken and spreading it thin. I found two straps of chicken and like 3 tiny chopped pieces. Normally my wife and I can split the salad; not the case this time around. The wings were awful. It was more like pieces of wings. Broken wings, really! The part of the wing that resemble a "chicken leg aka drum" were mostly all broken. It was like small chucks of meet with no bone to hold onto. In some cases the whole bone was there but half of the meat was missing. They should have just served flats if that was the case. To top it off the chicken was really dry. Needless to say I will not visit this Ledos again. With this pandemic going on, they weren't all wearing masks, and they didn't have a plexiglass shield up in front of the registers like the other locations. read more

Wow just Wow. I remember going to this place about 10 years ago. The food was good and the service was decent. This Sunday I ordered a large veggie pizza over the phone. The call-taker says, "20 minutes." I get there in 25 minutes. My pizza is sitting on the conveyor belt. The lady says it will be out soon. I walked back to my truck, parked it in a spot and walked back inside only to see my pizza still sitting on the belt. The lady walks around to the other side of the window to put my pizza in the box. The entire time to adult workers are just standing there. The one guy started to put it in the box and the lady finished it off by closing the box. No other customers in the store. The Owner just stood there the whole time as if he didn't even see me (awkward) This is below average service. None-the-less the was dry and could have used cheese (if there was a little more cheese I would have said it could have used more cheese. ... I will never go to this Ledo's again. read more

The ledos by my house is terrible. Expensive, long waits for food, and at least this Philly I got looks like I am going to be able to eat in 4 bites. That's like 4 dollars a bite smh! read more

Ledo Pizza - Pizza Near Me - Fort Washington, Maryland

Though I stopped using the Fort Washington Ledos over 2 years ago due to despicable customer service. My family ordered pizza and pasta dishes and asked me to pick it up. So, I did. Once I got the food home the pasta tasted like... the way a dirty dish rag smells.....rancid, like it had been sitting in bacteria for days. We called and they said to bring the food back and they would refund our money. I only took the pasta dishes back, the pizza was ok. Of course, just like 2 years ago, the owner tried to weasel out of giving me a refund. Pulled out a portion of prepared pasta wrapped in plastic and said "Look, this is the pasta". I told him I don't care just give me my refund. I usually get a salad or pizza and from this location and they're usually mediocre- not like other locations. And I've seen him pull out a bundle of pasta before, showing a customer. I remember thinking " how odd of someone to ask to see the pasta". But apparently, this is his go to argument, like it's going to make someone say "Oh! Is that the pasta?? Oh in that case, it's ok if it tastes like someone threw it up into the container. I'll just eat it and get sick." Cooked food can only be kept a certain number of HOURS before it has to be disposed of. To me, an unmarked bundle of prepared food says "I'm being kept until I'm used." And that's exactly what it tasted like, old noodles that had been kept in the bottom of an unwashed container for days. He then has me sign a piece of paper and says my name is going on the WALL (like I stole something) and I can only have ONE refund. I told him he will never get another opportunity to HAVE to issue me a refund. I will NEVER use the Fort Washington Ledo Pizza again. If you're having to issue so many refunds, maybe you should change your disgusting practices. Stop trying to sell people garbage instead of throwing it away. This location gives this food chain a bad name. read more

Ledo's is my absolute favorite pizza place however I will no longer patronize the Fort Washington location. Customer service is extremely important to me. Businesses exist to make money and to generate traffic from both established and potential customers. Today, I experienced an incident with coughing that triggered a gag reflex. It was crucial for me to utilize the bathroom facilities immediately. While there is a sign on the front door stating that bathrooms were for customers only, I was hoping that grace could be extended especially since I was going to place my order after I finished using the facilities. I was denied even after stating that I would be ordering. Employees at this location might consider observing the operations of other stores to improve their treatment of customers. I have been going to this location for several years; sad to say they have now lost an established customer. read more

Had Ledos tonight. Ordered a chicken pizza. Really Ledos come on now, this is more like a cheese pizza with chicken droppings here and there. Do better! read more

Ledo Pizza - Ledos so called chicken pizza. Not impressed! - Pizza Near Me - Fort Washington, Maryland

This Ledo's isn't that great.... My first Ledo's experience was at the one in Laurel. That one is PHENOMENAL! This one just wasn't the same. While the pizza was good, it was better in Laurel. Next time I go to the one in Laurel I will write a review, hopefully it will be as good as it was the first time around. Ironically, this one was busier than the one in Laurel. Go figure! read more

My teenage daughter works at a Ledo Pizza in Crofton, so maybe that's why I expected more. This store at 7pm had a closed dining room. I watched three groups of customers leave due to this. I watched a man waiting for his order while others wandered in and out with carry out orders and pick up orders. I had my toddler with me but the locked bathroom has no changing station nor anywhere to make it work. The staff assured me there was no place to change a diaper... so family friendly. The staff seemed overworked and abrupt. If I hadn't already paid, I would have left. My child was miserable and the food wasn't worth the wait or the atmosphere. read more

Horrible service, horrible attitude, crazy rules! I ordered 18 plain wings and asked for buffalo on the side, was given 1 tiny cup of buffalo sauce and when asked for more I was told to pay $.99 for it, I told the guy I wasn't coming back to this location he replied Okay good bye. You can't open your 2 little soda in the restaurant either read more

During COVID-19 their service was okay. They mixed a few customers order up which delayed your order. I normally get good service at this location so that's way my rating was low. read more

Just don't do it. Go to the one in Marlowe heights shopping center or down route 5 where the Walmart is. The man who answers the phone is so bitter and miserable. The energy of the store is terrible. Twice some crazy person was backing out and almost hit me. The salad was wilted on two different occasions. The pizza tastes "off" compared to those other locations I mentioned. Once they forgot my marinara sauce for the fried ravioli, this really pissed me off. Just don't......you have been warned. read more

My husband ordered a salad from this place and became so sick he had to miss two days from work. He ended up going to the emergency room. I complained to Ledos and they never responded. The last time I ever order anything from there. They are NASTY!!!!!!!!!!!!!!!!!!!! read more

Great pizza and customer service!! The taste is always consistent and delicious! Wouldn't eat anywhere else in terms of pizza

Who doesn't love Ledo's. This place saves me time when I'm working late. The customer service is always outstanding

I luv ledo pizza Olney the customer service is alway great! The pizza comes out perfect with a good sauce to cheese ratio! I luv ledo sauce taste the best! I also luv there toasted ravioli is bomb! I luv the pepperoni I also luv the ultimate pizza is sooo good! I could eat ledo all week long there menu has a good variety of things! read more

I recommend doing what you can to avoid the Fort Washington location. Though the pizza is decent, the location and customer service is seriously lacking. I placed an order for pickup and was told by the Franchise owner that my order would be ready in 20 minutes. I arrived to pick up my order after 25 minutes and had to wait another 30 minutes after payment. The pick-up area was a mess. It was crowded with people waiting for their orders. Customers were agitated and one customer even barked at the Franchise owner when his order came out wrong. The Franchise owner argued with the customer for a bit, and after the customer left the owner told his staff to refuse service to him the next time he returned...in front of other customers. It was very uncomfortable. Definitely consider a different Ledo's location! read more

Best pizza I've ever had, and I have tried them all! Crust isn't thick or tastes like cardboard. You get every inch of pizza with sauce and ingredients to the very edge. When you order extra cheese you actually get it and see it! They use the freshest ingredients. Even the pizza boxes they use keeps the pizza hot until you get home! Prices are very reasonable. The Swann Creek, Fort Washington, Maryland store is where I go! Please try it, don't listen to negative reports, try it for yourself! read more

This is a piece of plastic that my husband found in his mouth after taking a bite of his pizza. I called the store and told them what had happened and the response was....Can you bring the pizza back? I said yes "can I get another pizza?" and I got..."Let me check with my supervisor." Not once did anyone give an apology. Got to the store and the new order was wrong?? Unbelievable .....ask for a medium to replace the small that we ordered and again that was wrong. Wow! I'm serious I will not be returning to this store. BTW, still did not get an apology. read more

Ledo Pizza - Pizza Near Me - Fort Washington, Maryland

This restaurant makes me never want to eat at another Ledo's restaurant again. Horrible customer service!!!! "Manager" is rude and "disrespectful". They put the aoli sauce on the calamari which is in violation. It should've been on the side because the sauce would've made my calamari soggy. (Btw this was a call in order) I'm contacting the health department & BBB. Restaurant is not a REAL LEDOS restaurant. read more

Today I dined at the Ledo's in Ft. Washington. It will be the last time I frequent this location to either dine in or order to go. I did not realize that they automatically include gratuity when you dine in. I obviously missed the posted sign. It would not be a problem, however, the gratuity did not match with the service I received. The server was not attentive or friendly and mistakes were made on my to go orders. read more

1 star is being too generous but no stars is not an option. I called in my order and when I came to pick it up, it was not correct. Instead of trying to fix it, the female manager insisted that they made the order correctly and that's what I ordered. So, I let them know I dont want the pizza and wanted my money back. They lost a sale, wasted a pizza, and I'm not going back again to deal with such a rude business owner! There are way too many options to have to deal with that bs. read more