Because of a host of problems with my airline flights, I ended up arriving in Ft. Myers, FL at…read more11:30 pm rather than 11:00 am. As a result, the people who were going to pick me up originally were unable to do so. And I needed to get to Captiva, about an hour away from the airport. I called two other limousine companies and they had no availability. That actually turned out to be a blessing because Ambassador Transportation was outstanding in absolutely every respect! Richard, the owner, was so nice and so patient in arranging for everything quickly and efficiently. Roger, my driver, was terrific. The car was so clean and comfortable. Very easy to meet him upon my arrival. Great communication all around. I can't recommend Ambassador Transportation highly enough!

The driver was on time and nice enough, but we had asked about car seats and given them specific…read moreinformation about our kids' ages and sizes. We have two toddlers, and they provided two infant car seats, which didn't fit our kids. They also weren't installed, which they say is due to liability reasons, but they didn't mention that ahead of time. We couldn't figure out how to install them right away, and the driver started rushing us and wouldn't even give us any guidance about how to do it. So, probably fine if you don't have little kids, but unusable if you do.

To much time on the bus when it wasn't necessary. Sue our coordinator was great, bus driver was…read morevery nice, the choice of hotel wasn't the best. This was our first time doing something like this, some of the people we met had been on numerous tours and said this was the worse

Thank God we were "prayed up" on the tour to the Ark Encounter! The first thing I noticed when…read moreboarding the bus was the two large cracks in the windshield. As others have mentioned, the seats were very cramped!! The horrible shaking of the bus, while driving on the highway might have been because of the bald tires! I can say that the bus driver was great. The Diamond Tours representatives that we met with were very nice. The absolute BEST thing that was done was the acknowledgment of the veterans at the dinner party. That was top notch!! However, because of the unsafe (and illegal) condition of the bus, for me, was a deal breaker and I would never take another Diamond Tours bus trip.

My husband and I use Car Concierge Service of Fort Myers often! Heather and her team of drivers are…read moreprofessional and courteous. I highly recommend them!

We had a pickup today of one of our residents going to the airport to avoid the hurricane. She is…read morean elderly lady, very sweet. The driver came in an SUV (very nice I may add) and she was having trouble getting in. After she tried a couple times, unsucccessfully, to get in, the driver scooped her up and gently placed her inside the vehicle. I was watching this transpire on the security cameras and was so happy to see this gentlman do this. He handled her with such care. Thank you to this gentleman and to Car Concierge Service. Definitely 5 Stars.

had an amazing experience with this cab company, my driver Justin, was professional, and right on…read moretime. Will be using again marlene fabregas

this was a great experience. the operastors were polite and understanding to my needs and very…read morehelpful to acomodate me with everything that i asked for. The driver was on time and very professional from his mannerism and dress code I would use them again anytime. and most deffinately refer them for business

On time, reasonable and friendly. Will use them again when we need taxi service from RSW.read more

We used this car service to take us from Fort Myers airport to Marco island. Max (our driver) was…read moreso helpful & accommodating. Our flight was delayed on the way down to Florida. He stayed in constant contact with us and reassured us that we would have transportation. The SUV as clean and Max was an excellent driver.

Our driver Louis was fantastic. We had a few weather delays with our flights and with the…read moreretrieval of our bags from baggage claim. He was very patient, continually monitored our arrival time, and was waiting for us outside of Arrivals once we had our bags. I highly recommend Louis and R & M Transportation for airport services, or for any car service you might need. Dependable, professional and super friendly. We will definitely use them again on our next trip to Captiva/SW Florida! Rick C.

All was good! Service on time. Very polite and safe. Hope to use them again. Would use him againread more

They took time to complete estimate before beginning to follow up via text. The response was…read moreprompt reguarding a last minute request which was appreciated. I booked with another provider but still will keep this service in mind for another time.

Owners Jerry and Adrienne were extremely responsive and easy to reach. The night before our flight…read morewe were able to adjust our pickup time and our driver was even early. He was extremely professional, friendly, and it was a great, smooth ride! 10/10 would recommend hiring them for any of our needs!

I needed a ride to the Key West Express depot in Ft. Meyers Beach Florida. It was short notice,…read moreand the response time was very fast. The driver arrived on time , and the car was perfectly clean. It was easy to pay for my ride on their website . A great experience

I cannot say enough good things about my recent experience with Naples Royal Transportation. I…read moreneeded a 2 1/2 hour ride to Miami from Naples one day with a return trip the next day. The drivers were perfectly on time for pickups, courteous, professional and personable. The cars were late model, spacious and spotlessly clean. What more could anyone hope for? At first I thought Naples Royal was an interesting name. After my experience though I realized it made perfect sense because they truly treated me like royalty.

I can't say enough things about this company! Very easy to…read morebook online, upon arrival you get checked in asap and the shuttle is ready to go. They are so close to the airport that you're there in no time! They followed my flight info, upon return arrival I called and they were out there for me already, drove me asap where my car was ready to go. Absolutely amazing service for such a good price!!! I'll use them again!!!! A must!

This place is deceptive and sends out emails with discounts that say you can cancel for free but…read morethen send a confirmation saying they may and will charge $50 if you cancel. TRhey are rude and not trustworthy. I would not trust them with anything. Was a good place to parrk in the past but current managment is terrible and deceptive at best. Go to way.com for alternatives

Do not call anyone else -- call Elisha…read more We cannot recommend Elisha highly enough. We were staying at Tween Waters Resort celebrating our 20-year wedding anniversary and thought we had everything planned perfectly, including a pre-scheduled Uber to the airport. At 3:30 AM, just five minutes before pickup, Uber canceled on us. Panic doesn't even begin to describe it. We called multiple services and got the same response over and over: no availability, no drivers, nothing at that hour. On a last-ditch attempt, I called Elisha -- and he immediately rearranged his schedule and left right away to come get us. He picked us up promptly, got us to the airport on time, and completely saved our trip. Elisha was professional, calm, courteous, and made sure we were comfortable the entire drive. The ride was smooth, stress-free, and exactly what we needed in that moment. Even with this being a last-minute emergency pickup, the fare was more than reasonable. The next time we're in the area, we will absolutely be calling Elisha again -- this time on purpose. Reliable, professional, and genuinely kind. Don't call anyone else. Call Elisha. He won't disappoint.

What a fantastic family run company. The family all are very friendly, reliable and prompt. My…read morehubby and I needed transportation to the airport and also from the airport. We enjoyed chatting with the drivers. They really enjoy interacting with clients. Couldn't find a better company. Sure beats corporate Uber, Lyft and Taxi cans. We were picked up in a very classy, clean and comfortable Mercedes Benz. We already made arrangements for next trip. This is our transportation company now! So very happy with them!