The ride from Captiva to RSW airport was easy to book. The scheduler and driver were very nice. The…read moredriver was very friendly and interesting to chat with. My only gripe is that they don't have a credit card device in the car. Your options are to pay in cash or allow the driver a moment to call the office to tell them your credit card info over the phone. What century are they in? It is my own fault that I did not ask them what the cost would be ahead of time. However they are located on a small resort island, and it would be helpful and not difficult for them to post the price of an airport run on their website, or tell you what the charge will be, as well as their way of accepting payment in their confirmatory email.

Everything was great. Awesome drivers Chris and Lisa! Punctual and safe…read moreride........................

Nice airport. Lots of training going on in the area typical of many airports in FL…read more Only downside is it seems To answer to RSW so if they are messed up with traffic or weather it impacts FMY. No surprise but a h

I am a Pilot Flying into Page field and dealing with the…read more controllers can be a challenge. I find that the controller tend to get upset easily and can go on long tirades over the radio. My advice is to just avoid this airport. There are lots of other airports that are vary close by.

Pretty much the worst possible experience with this company. They have a business PayPal account in…read morewhich I deposited the fare the evening before pickup. Upon arrival at the airport they illegally detained my associate demanding an additional form of payment because they claimed they don't use PayPal. (The business is listed as paypal accepting according to the PayPal vendor list) I explained to them that the business has a PayPal account and showed the receipt where the funds had been deposited in the account. Still they demanded that I pay an additional $200 before they would let her exit the vehicle. I of course paid this so she would be released. What should have been an easy trip to the airport turned into an adventure in extortion and false imprisonment. Later they called to confirm that they did receive the money in their PayPal and will refund it ...... That was 2 days ago and I'm still waiting for a refund.......

Very smooth experience from beginning to end, starting with the excellent service I received when I…read morefirst called them up. For someone who was not familiar with the surroundings, I was worried that I wouldn't be able to find a reliable ride from downtown Ft. Myers to the airport. I even considered walking 5hrs along the highway to avoid the horror stories suffered by other travelers who've used other taxi/shuttle services to the airport. Luckily, I came across this service and it lifted a huge load off my shoulders. I also needed to get some work done remotely, so the quick, smooth ride saved me a lot of time before my flight. Even though I only called a few hours ahead, they had drivers available within half an hour. They took down my name, number, and location, and I received a call from the driver as he arrived at my pick-up location - a neighborhood coffee shop. It seems like they are very well-organized and well-staffed. The drivers are very friendly, professional, and hard-working. I was in a van that seats up to 8 people. The cost is reasonable, considering the quality of service and the stress-free experience. I made sure to tip accordingly and will definitely use them again when I am in the area in the future. Their services even extend all the way to Tampa, Sarasota, and Miami, among other places. Not sure how much those rides cost, but if you're in a pinch, this is definitely a reliable service to get you to your desired airport location!

Used slt for airport transportation. 4:30 am pickup. Reasonably priced and good service!read more

Another wonderful day on the water with Captain Kelly!! Whether it's stopping at the beach to let…read morethe kids play, chasing dolphins, or sharing her knowledge about the ecology of the area, she makes each trip unique and personalized!!

"A Three Hour Tour"....we got back to port just minutes before the rains of Elsa hit Fort Myers…read more The tour was amazing. When I heard that our tour guide and Captain was named Kelly, I envisioned a "Capt. Ron" figure drinking Montego Bay straight out of the bottle and telling crude jokes, missing teeth, boat leaking and/or stinking of mold and fish, etc. I couldn't have been more delusional! Our guide was Capt. Kelly. Kelly really loves the area, the wildlife, and the community. Kelly cares that her guests have fun and leave with a greater appreciation for Florida's unique ecosystem. Kelly is also very knowledgeable re: Fort Myers real estate, economy, social scene, cost of living, history...you name it. You will have an incredible experience. Do it! Do it now!!

We had a beautiful dove release that they provided. It was a great service and they were prompt on…read moretime and very friendly! great prices.

I used Go Platinum to transport wedding guests from Ft. Myers to Marco Island for a day at the…read morebeach and rehearsal dinner. The service was excellent. I received emails (I was not on the bus) updating me on the time of arrival at the pick-up location and when the trip was complete both going to Marco Island and returning to Ft. Myers. The driver was early and patient as we waited for missing people. Richard Williams was our friendly driver and we were provided with his cell phone number should any issues arise. The price was reasonable for our needs. I would highly recommend this company for your transportation needs.

Palm Island Resort is a beautiful place I've visited many times since childhood, and returning this…read moresummer with my own children brought back wonderful memories. Although we weren't overnight guests on this trip (we rented a beach house on the non-resort side of the island), we were paying customers--dining at Rum Bay Restaurant, visiting Coconuts and the gift shop, and enjoying the island. Unfortunately, the general manager, Rob Brown, confronted our group with unexpected and shocking hostility when we inadvertently drove our golf cart beyond the restaurant area. Instead of calmly explaining that the road ahead was restricted to resort guests, he engaged in an argument, used profanity in front of four young children, made an obscene hand gesture, threatened to call the police, and then waited in the parking lot in his vehicle to watch us leave. The children were frightened, and the entire group was shaken by the interaction. I made multiple attempts to communicate my formal complaint privately and respectfully through the proper channels before posting publicly, but I received no acknowledgement . That silence has been just as disappointing as the incident itself. I've always held this resort in high regard, which makes this experience especially painful. I hope leadership begins to take guest concerns more seriously. Families deserve better.

If you plan to stay on Palm Island you need to be aware that Palm Island Resort doesn't have any…read morepublic docks. If you want to do a Fishing Charter, Dolphin Tour or Sunset Cruise with a Captain of your choice, there isn't any place to get picked up other than the Rum Bay Restaurant dock. If your tour operator picks you up there the Rum Bay Water Taxi operator gets pissy and tells them it's a private dock and they aren't allowed to pick passengers up there even if the party is staying in the resort. So, after taking one of the most expensive and shortest ferry rides in the world to get on the islands , which can take over an hour, they expect you take the ferry back to the mainland to take a boat tour instead of getting picked up on the island. You may want to consider staying in one of the Islander Properties rentals - https://islanderproperties.com/. Most of their properties have access to a dock where the tour operator of your choice can pick you up and drop you off instead of requiring you to take the ferry back to the mainland. Tour operators may charge a small fee for this service but it's much less than the ferry's fees and way more convenient. Update: Well Rob, you need to look up the definition of "Public". According to Chris, the head of your transportation department, the dock at Rum Bay is private and if I drop off passengers there to eat at the restaurant I will be arrested for trespassing. I realize that without a court order that won't happen. Fortunately, there are plenty of other restaurants with better food and way more menu options in the area that are happy to see me pull up to their docks with a group of hungry passengers. It would be interesting to hear Chris's explanation to the Charlotte County Sheriff's Office Marine Patrol as to why Rum Bay Restaurant's dock is public to everyone else but suddenly private when I show up with restaurant customers. You should check out Cabbage Key Restaurant when you get a chance. They serve over 1,000 lunches a day in season and welcome dozens of charter boats that bring passengers to their docks every day without requiring anything of them. From my observations, it appears as though over half of their patrons arrive by charter boat. I'm taking a group there tomorrow if you would like some photos of all the charter boats dropping off passengers.

Lee county transit does a great job to provide a reasonably priced service to many of the fort…read moreMyers Beach area who are unable to or don't want to drive. The frequent trolleys are in general on-time. The only real problem is when there is an event and you may encounter a couple of trolleys passing the later stops because it is full. My suggestion would be to increase the number of trolleys during special events when known usage is increased. Overall, it is a great service for the community. Thanks.

Lee Transit is the absolute best!! Flew into town for a bachelorette weekend and called my hotel in…read morefort Myers beach to see if they had a shuttle to/from the airport. They did not. I got information on the bus/trolley system for the beach and called Lee Transit to get more info. The lady on the phone was probably the most courteous customer service representative I've ever spoken to on the phone. She looked up the bus schedule for me and told me where I could find the bus at the airport and how much it costs (along with tips and trips to get around the island). 100% recommend!!! Cost me $1.50 (plus 75cents for the trolley once you get to the beach) can't believe people pay $40-50 for cabs!!