I'm incredibly disappointed with my experience and will never book here again. In fact, I would…read morecaution anyone looking for a new salon to think twice. I've never had design nails done before, but I'm taking my daughter to Disney and thought it would be fun to get Minnie Mouse nails. As a single mom, I can only schedule appointments while my daughter is in daycare, so I planned this as a rare "me day", my first one in almost 20 months. I booked my appointment three weeks in advance for 10:00 AM and received written confirmation stating, "See you at 10:00 AM." On the morning of my appointment, while I was dropping my daughter off at daycare 30 minutes away, the salon called and told me my appointment was actually at 9:00 AM. Despite me having confirmation that my appointment was scheduled for 10:00 AM, the response was essentially, "We called the other appointments and they can't move, so we can't do your nails. You can come sit here and we'll see if we can work you in." So because of an error on their end, I was the one who lost my appointment. As a new customer, I was apparently the easiest person to bump. What was most disappointing was not the scheduling mistake itself, mistakes happen, but the complete lack of effort to make things right. No accommodation, no attempt to prioritize me, no solution. I took time off work, arranged my entire day around this appointment, and left feeling completely dismissed. Customer service matters, especially when the business is at fault. Unfortunately, this experience ensured I won't be returning.

I have came here twice after looking for a good nail salon. I heard such great reviews about this…read moresalon and they book quick so I set up an appointment I believe a week or two in advance. My first set I got for a holiday party last me exactly 3 weeks. They looked so great and were the longest set I've had. Bao does a wonderful job. He is extremely precise, kind, friendly. Everyone in the salon is friendly and it's a very clean spot. I will absolutely be back.

My wife and I have been going to Sindy Nails for more than 10 years, which in today's world is…read moreabout three business lifetimes and two reality TV marriages. Now, I believe in telling the truth. There was a period when Jim sold the place, and things went downhill faster than a shopping cart with a bad wheel. We stuck around for a while, hoping things would improve, but it just wasn't the same. Then Jim bought it back, and suddenly it was like somebody turned the lights back on and remembered how to run a great nail salon. Every two weeks, like clockwork, you'll find us sitting in those chairs getting pampered far beyond what a couple of senior citizens probably deserve. Christine and Lin are absolutely the best. They know exactly how we like our nails done, remember what's going on in our lives, ask about our family, and genuinely care about us. After all these years, we're not customers anymore; we're family members who happen to pay for nail services. The quality of their work is consistently outstanding. We never leave disappointed, and after a decade of visits, that's saying something. Most businesses are thrilled if they can get you back a second time. Sindy Nails has kept us coming back for over ten years because they combine exceptional service with exceptional people. I've always said that anybody can paint nails. The special places are the ones that make you feel welcome the moment you walk through the door. That's exactly what Christine, Lin, Jim, and the entire team do. Five stars without hesitation. If you're looking for a nail salon in Fredericksburg, stop reading reviews and make an appointment. Trust an old guy who's been around long enough to know the difference between good service and great service. This place is the real deal.

I had only started going to Sindy's. When I was paired with Mimi I knew that we'd work out well…read more She's delicate in her work, pays very close attention to detail, and she's willing to try out ideas for nail creations. It's always important to go in with an open mind whenever you bring in any inspiration. Even when I showed Mimi tik tok videos and photos, she did her version of it and it's so pretty! One time she tried out a cat-eye ombré and I loved the outcome. We don't really talk much during the service, but I'm honestly not much of a talker when I'm getting my nails done. I just like to relax and watch the work. If you're looking for new nail tech, definitely request Mimi. She's great at what she does and I'm sure you'll like her work just as much as I do.

Found a new great nail salon! Lyly is amazing, she's very…read moreknowledgeable and tells you exactly the best option for your nails. I got dip color, SNS nails and they came out thin, natural and they have lasted longer than ever!

This is the best place in Fredericksburg to get your nails and pedicure done! The work is…read moreimpeccable. Lyly is the owner and very passionate about the work and the client's experience. I walked in to have a nail repaired in October 2024, and have been a client since. The quality of her work and her extreme attention to detail, and care, is above any other nail or pedicure experience I've had.

Kevin was GREAT! Unfortunately I was coming back from vacation and wasn't a local but if I was a…read morelocal this would be my spot! He was so easy to talk to and they do a great job connecting with all the customers! My nails look AMAZING! The place is so cute and they do such a great job!

Such friendly staff from the moment I walked in Everyone was very nice and helpful. Even on a busy…read moreSaturday morning they were extremely accommodating. My luxury pedicure was the perfect way to relax after a long week! The hot stones were amazing.

Took a long time sanding my nails. I must have been there 2 hours between the wait (I had called,…read morebut was pretty much a walk in). My nails are lumpy in places and thick at the tips. The skin around my nails is irritated from all the sanding. Won't be back. On the plus side they are very friendly. Didn't appreciate all the pro-trump chatter on the part of the clientele discussing the destruction of the East Wing and excusing it on the basis of Obama converting a tennis court for basketball using only paint, and Jackie Kennedy referbishiing the WH to historical accuracy. (Painting everything gold makes the Oval Office look like hillbilly tacky. ) The entire conversation Made me very uncomfortable and should have been shut down by the manager as inappropriate for a private business.

Amazing customer experience every time. Pauline and Emily take care of my husband and I and are…read morealways accommodating to our hectic and ever changing schedule. They take us in time and make sure to fully address all our needs. Full pedicures for us both and full facial wax service for my husband to keep him high and tight. Always looks masculine without all those rogue long hairs that always seem to appear overnight. Can't say enough good things. We've been constant customers the last 2 years and will continue on!

This place used to be really good and I used to come on a regular basis. However, in my humble…read moreopinion, the place has gone down in its quality of services. It appeared to me also that there was a turnover in personnel which may factor into this scenario. In this area, there are a lot of nail shops so shops need to stay on top of their game.

What a great nail shop!! Van did my acrylic fill, French tips and they are gorgeous. Also got a…read morepedicure by Vannie and she was awesome. Great prices, excellent service. I will definitely be going back!

The Charles St location is lovely. It's very calming from the moment you walk in the door…read more The estatician was very professional and took good care of my brows! They look perfect. Thank you for your wonderful service.

Parking is a major problem. I had an appointment for an express facial. I left my home leaving with…read moreplenty of time to find a parking space and walk just in case. The day I went there was no parking to be had. I call the spa asking where I could park. They said it not there policy to provide parking and that I should have allowed plenty of time to accommodate time to find a parking spot. I person on the phone was so angry and mean. They charged me for a cancelation on my credit card. This was not my first time. I have gone there many times before and the people were so nice. I guess there may be new people on board and they are not very nice. Time to move on. Bye bye Collage. Hello River day spa where they provide parking and a welcoming calm and free of angry people.

I've been seeing Anna for a few years now and was so excited when she opened her own private studio…read moreat Sola Salons! She is an incredibly talented nail stylist who truly listens to what I want--whether it's a simple, clean look or something more detailed and creative. She always delivers (and often exceeds!) my expectations. One of the things I appreciate most is that when I request intricate designs, Anna hand-paints them beautifully instead of using stickers or shortcuts. Her dip manicures are flawless and long-lasting--mine lasted four full weeks! Anna's color selection is stunning and continues to grow, and her prices are more than fair for the high-quality service she provides. On top of that, she has the sweetest personality and makes every appointment feel like a relaxing treat. I also love the privacy of her suite at Sola Salons. It's quiet and comfortable, while still having the energy of nearby stylists working in their own spaces. If you're looking for a talented, professional, and kind nail stylist, I can't recommend Anna enough!

Amazing service Anna was able to get my wife's nail just in time for our anniversary and the turn…read moreout amazing!! Highly recommended 10/10!!