I would give AutoNation Chevrolet West Colonial in Orlando zero stars if I could…read more I purchased a 2016 Jeep Wrangler from this dealership because it was advertised and sold as an AutoNation Certified vehicle with a 90-day/4,000-mile Certified warranty. I also purchased AutoNation's extended warranty because I believed AutoNation stood behind the vehicles it sells. Almost immediately after buying the Jeep, it began having intermittent starting issues. We mentioned concerns about how it drove, but we were assured everything was fine. Then, only about a month after purchase, the Jeep completely lost all electrical power while I was driving, leaving me stranded in the middle of the road at night. It had to be towed. The diagnosis was that the Jeep's primary control module (the vehicle's computer or "brain") had failed. This wasn't a flat tire or normal maintenance item--it was a major electrical failure on a vehicle that had just been sold as "Certified." What disappointed me even more was the response from the selling dealership. When I called AutoNation Chevrolet West Colonial hoping they would stand behind the vehicle they had certified, I was essentially told they weren't going to do anything and wished "good luck." What's the point of paying extra for a Certified vehicle if the dealer refuses to take responsibility when a serious problem appears almost immediately after the sale? I expected AutoNation to stand behind its Certified program. Instead, I was left stranded, bounced between dealerships, dealing with delays, confusion over warranty coverage, and a complete lack of concern from the dealership that sold me the vehicle. I hope AutoNation Corporate steps in and makes this right, because my experience with AutoNation Chevrolet West Colonial has completely destroyed my confidence in both the dealership and the AutoNation Certified program.

Yesterday, my husband and I visited your dealership because he wanted to give me something…read moreincredibly special -- a Corvette -- as a birthday gift. I have loved Corvettes for more than 20 years. I've followed every generation, every spec change, and every color drop. I've waited patiently for the right time to buy my own, and this year felt like the perfect moment. I was especially excited to see Riptide Blue, a new color for 2024. I've always loved Rapid Blue but wanted to compare them in person before making a final decision. When the salesperson approached us, I explained I was there to look at Corvettes and specifically wanted to see Riptide Blue. He pointed to a car on the floor and insisted that was it. I knew it was not Riptide -- I've been following every update -- but he seemed annoyed that I questioned him. Only after I pressed did he check the system. Sure enough, I was right. No apology. No acknowledgment. Just more coldness. He eventually brought the correct car up and said, "You can look inside," without a smile or any enthusiasm. I asked if we could test drive it, and he replied, "We don't do test drives on new Vettes," then disappeared -- no chance to ask questions, no follow-up, no effort to continue the conversation. As we walked away, he asked, "You good?" like we were wasting his time. What he never realized is that we came as serious buyers. This was not just a casual visit -- this was a lifelong dream and a birthday gift from my husband. Instead, we were profiled based on our age and dismissed, as if we could not possibly afford a Corvette. We walked in excited. We walked out hurt, frustrated, and disappointed. This salesperson failed both the Chevrolet brand and the legacy of the Corvette. He turned what should have been a joyful, emotional, once-in-a-lifetime experience into something I will now always remember with sadness. Do better.

car broke down.He came right away.Very respectful and professional..will use again..read more

I highly recommend First Class Towing Service. They are extremely prompt, professional, and very…read morereasonable. I don't normally write reviews, but I felt that it was important because for a service that is so dire, I have now found a company that I can rely on and depend on.

Bought a climate control module and had it shipped to me. Part was defective. Getting a refund was…read morea hassle and took multiple days of calling. When I finally did get a refund, it was short the shipping. The shipping cost should not be assessed to the customer when a defective part is sent out. Staff was helpful and friendly (reason for 2 stars instead of one) up until I wanted a full refund for a defective part. Then suddenly, and I quote "If $17 is a big deal to you, then you have a problem." Okay, if $17 isn't a big deal, then refund it to me??? I would not buy anything that is expensive to ship or return. That's for sure.

From the owner: used part salesread more

Never going back to a car dealership again! The process with Carvana was so painless that it made…read moreme wonder why I had done it or would do it any other way. From start to finish, everything was clear and easy to follow. The person who came to pick up the car I sold to Carvana was on time, friendly, and helpful in completing the final steps. So glad I went this way instead of wasting hours at a local dealership.

We recently sold our Lincoln Navigator to Carvana, and the entire experience was fantastic from…read morestart to finish. I got the highest quote online compared to other buyers, and their team walked me through every single step of the process beforehand. They offered to pick up the vehicle, but we chose to drop it off at the Orlando location instead. We arrived for our appointment, and in less than 20 minutes, everything was wrapped up and we were out the door! Best of all, we dropped it off on a Saturday and the money was already in our account by Monday. Smooth, hassle-free, and super efficient. We would definitely use Carvana again!

We Always receive fantastic service, and We have also purchased our vehicles from there. It's nice…read moreto be able to trust the Service Advisors like Marty Fisher! Especially when you have specialty items, like our 2500 Promaster Van. This vehicle was not purchased there, but we were treated no differently than our purchased vehicles from there. Our family had a bad experience with Greenway, and actually paid extra milage to tow our family VAN to Orlando ChryslerDodge, Jeep, Ram‼ Estimated prices were determined first, then the schedule... All went perfectly!

Customer service is beyond useless called for over 1.5 hours to see if a part is available got told…read moreno and guess what! Called another dealership was helped within 5 minutes and told this location DID have the part I went in person and turned out they indeed DID have the part after all. Garbage staff that's completely incompetent at their job

My name is Kia and on Friday, August 28th I went to Greenway West Kia to see what the hype was…read moreabout? Boy was it worth the experience! Tony Hamdan, was hands down the best sales person I've ever worked with. The experience was smooth. I came in with no plan on a Friday, with no clue of what vehicle I could qualify for. Even with doubts, Tony constantly reassured me that I was g to get out of my current vehicle into a BRAND NEW KIA!!! I was approved for a 2026-K4 with beautiful Red Interior! Despite all the challenges we were faced with Tony was persistent, kept an amazing Attitude, and also stopped at nothing to negotiate with management to get me in a BRAND NEWWWW KIAAA!!!

Transparency. Follow up…read more Please look at Yelp for the REAL REVIEWS. These reviews on cars.com are not accurate AT all. BATE AND SWITCH ON POSTED zero hidden fee's ON SUV for sale. Poor communication, fake advertisement. 1. Send in a request for car availability MONDAY 7/13 . Never hit a call back from ATHENA. 2. Called back and asked to speak to best salesman they had and I got GALINA. Posted Price $20,674 all fee's except tax license. GALINA came back with this text **Apologies for delay answer! So internet price is non negotiable. With total amount after all fees and tax we are looking at 25000 otd *** Which is crazy because tax/lic fee's are roughly 10% and price should be close to $22,741.40. GALINA REPLY TO THIS WAS *** There is reconditioning fee of 2,963$ which is full inspection and certification*** MY REPLY complete BS. I also sent her pictures of the advertisement pic online with complete breakdown of pricing and posted on the pic with suv said NO HIDDEN FEE's. LOOK AT PRICE BREAK DOWN BELOW Greenway Kia Sale Price* © $20,674 Market Price $24,685 Dealer Discount* - $5,797 Dealer Fee + $1,199 Admin Fee + $399 PTA Fee + $188 NO RECONDITIONING FEE's. GALINA tells me her desk manager said for her to talk with GM in morning since they were about to close. I asked GALINA 2 times for the desk manager name she avoided the question. Next day Tuesday 7/14 no call back at. I called left message for manager to call me. NO CALL. TODAY Wednesday 7/15. No call back still. I called left message and ask to speak with GM named MAC CUMBUR he's on vacation. Asked GM ANAS LAZARR was told he will call once he's available. All of the sudden I get text from GALINA SAYS *** Hello sir! I spoke with my general manager about mixed pricing and he is willing to match everything as you see online Our website was under remodeling and pricing got mixed up Whole system was a mess to be honest. *** Hmmmm really took 2 days for you to let me know RIGHT. I asked GALINA to have GM ANAS LAZARR call me please. Her reply *** My general manager said a very busy right now! Sales manager name is Christian. Numbers won't change from you calling us** It took me 3 times asking GALINA who the desk manager that gave her the reconditioning BS price was. And it was CHRISTIAN. GM ANAS LAZARR never called. Poor service at its best at this dealership. Called at 1pm Florida time they close at 9pm. Must have been super busy today.

To see DLJ tow truck coming to save the day was a gift from above! Had a tire blow out and DLJ was…read morevery efficient ! Highly recommend

Locked my keys in the trunk of my rental car a few hours before my flight. Danny came out right…read moreaway and was able to get me in the cab of my car. When we determined we weren't going to be able to get in the trunk, Danny ran and got the tools I would need to get into the trunk. We didn't think it worked and he helped me put the car back together. After the rental car never showed up with a spare I used the tools he has purchased again and was able to gain access to the trunk (Danny doesn't know this part) Some how we made our flights on time. I would use him again he saved us in a pinch.