The folks at Lee's Collision Center are great folks to work with. Its tough enuff to have to get work done on a vehicle once its damaged but they make it as painless as possible. From the onset of working with the insurance company, to scheduling to communications they set a high bar for customer satisfaction. As a surprise bonus they even cleared up some scuff marks on parts of our vehicle that was not even part of the work order. This was extra impressive and worthy of being a 5-star company to work with. read more

I've have had two vehicles repairs by Lees. Their customer service is top notch but I expect nothing less from a USAA approved repair shop. I have even sent my son to them for repairs. Can't get much better than this other than to not have a wreck in the first place. read more

Lee's repaired and painted an aluminum door after a serious door ding in a timely and professional manner! The door looks better than new and to my surprise they also returned the vehicle after a detailed cleaning both inside and out. I would use them again and highly recommend Lee's Collision Center for any exterior damage! read more

I'm very impressed by the staff at Lee's Collision Center. They are reliable, friendly, and personable. If you call, they answer. If you leave a message, they'll call you back. Their waitlist is pretty lengthy, and for good reason: they provide an excellent service. I would recommend them any day. Great job to the staff! read more

I have had to take, unfortunately several cars to Lee's Collision and EVERY TIME we have received excellent service. They are polite, work is complete in a very fashionable time, and the repairs are great. I won't go any where else. Diana P. read more

I had a rear-end accident on the highway and my 2015 Chevy Equinox was in need of some serious work. Lee's Collision was one of the USAA options and after reading other Yelp reviews I chose this collision center. Mark handled the entire process, providing regular text updates throughout the process. Mark set my expectation that the repair could take awhile due to how busy they were, parts availability, etc. No problem, that is the nature of things today. What I was expecting to take over a month ended up being just two weeks. My car was towed in on September 8th and I drove out with my repaired car on the 22nd. I had a previous car repaired at one of the national collision centers and that whole experienced sucked. I couldn't be more please with the quality of the work. When I picked the car up it was washed and cleaned inside. Thank you Mark and Lee's Collison Center! I hope I never need you again, but if I do, you'll be my first call. read more

PLEASE NOTE THAT THIS IS ACTUALLY A 5 STAR REVIEW!!! When I got my car back on 1/10/2020, I told Mark that I would review them with a 4 star and not a 5 star. He asked why. My reply to him was because most people ignore or quickly browse through 5 star reviews and that I will mention that my review is actually a 5 star. Since you are reading this, then my method of thinking obviously worked. After narrowing down my body shop selections, I had 3 different body shops on my final list. One closer to home in Loganville, a Hyundai body shop near the Mall of Georgia, and Lee's. After making visits to all 3 shops, I was most impressed with the knowledge these guys at Lee's have about car body repairs. The work on my 2018 Hyundai Sonata did take 1 month to complete due to some hidden damages to the crumple zones in the trunk area. But the end result made it COMPLETELY worth the wait. One of my biggest worries about body work has always been the mismatching of manufacturer paint and new paint. Upon VERY close inspection, I was EXTREMELY pleased with the matching of the paint, right down to the paint to metallic ratios. One other detail that most people do not notice, something that I noticed right away, was that the lines on car where the repairs had been done where much straighter than when the car came from the factory. The trunk lid, and rear lights are now aligned perfectly, something that the manufacturer did not pay attention to on the assembly line. The misalignment of the lines was something that always bothered me since I first bought the car. But not anymore thanks to the extra detailed work during re-assembly the crew at Lee's performed. I'm even thinking about taking the car back to Lee's and have them fix the body part alignments on the rest of the car. The other thing that REALLY impressed me about Lee's was how Mark kept in touch with me throughout the repair process, by giving me multiple updates via text. Mark even responded very quickly after I received an alarm notification from the car on my phone app. Now that is customer service above and beyond the call of duty! What made this entire experience even better was to find the interior of the car cleaner than when I dropped it off. Not only was the car washed on the outside, the interior was vacuumed and detail cleaning work was also done on the dashboard of the car. The car looked showroom new and even better than the day I took delivery of the car at the dealership. I hope to never need service from Lee's again, but if I do, Lee's will be my first and only choice. A big thank you from me to the crew at Lee's. ***A message to other drivers...PLEASE DO NOT USE YOUR PHONES WHILE DRIVING! I do not EVER AGAIN want to be a victim of a driver who is paying more attention to their phone than the traffic on the road!!! read more

Excellent collision center. They really look out for the customer. I was in an accident and my Adjustor wanted to put after market parts on a truck not even 6 months old and less than 15k miles. I was Informed by them that this is unacceptable and not normal and I need to address the issue with my ins. Company. I did just that and ended up with 2-3 after market parts vs 20. I can't say enough about this company as a whole. Keep up the excellent customer service guys! read more

If i could give less than one star i would. Three attempts to get the vehicle fixed right. Today was supposed to be the third. We ended up walking out and taking the car with us. The staff is rude and extremely unprofessional. THE manager blew my wife off every-time she had a concern but when i went up there and pointed everything out he changed his tune. Today when i was frustrated i said I'm going to call usaa and recommend they don't use this business anymore some guy came flying out of a back office in a very threatening manner and said "here do you want to use my Phone? Leave bye?" This was a simple fender bender that happened in the middle of July. Its two months latter and mow because i cant trust them we have to find somewhere else to take the car. DO NOT USE THIS COMPANY read more

These employees are mean, vindictive, and disrespectful. So true, If you question anything they say or ask them about issues you had with the repairs, good luck. They will lie and tell you that you are the problem and lie. Just ask a question, and you will see their true sign of unprofessionalism. They care nothing about their customers or their reputation because their arrogance in claiming great quality repairs. Just remember, if you take your vehicle there you may very well need an attorney, as others have, to enforce their negligence in repairs. My suggestion is to Drive a few extra miles and find someone whom is qualified to do more than tell you how it is your problem that they did incomplete repairs and treat you like a criminal if you ask a question or point out a mistake. read more

Yelp does not have a rating of less than one star,make it easy. Knowledge=0 customer service. =-5. Price =-6 courtesy=-2 The employees are vindictive and disrespectful.if you question anything they say,good luck. A true sign of unprofessionalism if you take your vehicle there you may very well need an attorney as I did. Drive and extra few miles and find someone whom is qualified to do more than pump up the tires read more

I'm always glad to know that Lee's is there for my cars when I've been in accidents. Lee's works very well with my insurance (USAA) and they are extremely professional and very personable. Thank you again for such great help and work on my Fiat!!! :) read more

My daughter had her car repaired at Lee's as a gift from her Mama. There were several repairs including a missing back bumper. The right side of her car had been dented from top to bottom, front to back, and there were also some minor repairs. Everything they claim on their website is true. I cannot speak for the "shop" but the front office is extremely organized! The repair shop was able to match the paint to perfection. Her car now looks brand new. We dealt with Carl and Carl is professional, polite and keeps the customer informed through texting. The price was very fair. I sincerely doubt that there is another collision repair business more efficient and fair priced than Lee's Collision Center in Loganville, GA. (As a bonus, the inside of my daughter's car was also cleaned out.) If you want an expert job done at a very fair price, this is the place you can trust. read more

Lee's did a great job fixing my car. It looks amazing and is good to have it back in action after being hit. Customer service was super nice. They really know their stuff, the car was in, fixed and out super quickly. I also really loved the calls updating me on what was going on. Also someone who was working on my car found $10 somewhere in it. I have kids so I have no idea where it was hidden. When I picked up my car there it was in the center console. This really speaks to the caliber of the company and it's employee's. read more

Had a wreck in my Civic and Lee's Collision came highly recommended from my normal mechanic. Asked friends who they recommend and was told the same "Go to Lee's, they do great work!" I got to say I wish more of my car had been messed up in the crash. Lee's did excellent work. They detailed my car like I have never seen it before. My car looks better than when I bought it (used). They even went the extra mile and fixed a broken sun visor, just for the sake of excellent customer service. Mark S. took great care of me and all the staff gave top notch customer service. Thankfully this is my first time getting body work done; but I won't be taking my vehicle anywhere else! read more

Absolutely awesome! They have done work for us on two vehicles and each time they far exceeded our expectations. The cars looked like they were fresh off the showroom floor. The customer service as well as their work is outstanding. I would highly recommend. read more

Horrible costomer service!! When I dropped off my car for repairs, I asked how much it would cost to buff out scratches and wax my entire car. They told me that since I am getting repairs, they would do it as a courtesy. When I went to pick up the car, they only buffed one side of the car when I asked why the man began to behave rudely and insult my ethics saying that I was cheap for asking about something he promised he would do. I asked from the very beginning how much it would cost so that I could pay for it. Do not go here for repairs, go somewhere else. They do NOT keep their word and are very rude, hostile, and resort to name calling when they make a mistake. read more

Practically my entire family has at one time or another brought a vehicle to Lee's for repair. In each case, we were extremely pleased with the service and repair. If we ever have a need for auto repair work in the future, we would't consider any other company but Lee's. read more

The way the employees here treated my mother and I was absolutely disgraceful. They were rude and condescending and tried to make us feel like we didn't have a brain. Maybe it's because we're women? Either way you have a job to fulfill and should treat customers with respect, which they are seriously lacking. I advise you to go somewhere else and save yourself the trouble. read more

My Dodge trunk was involved in a front end collision last week. Lee's was one of my insurance company's dealers and I took it there for pictures and an estimate. I have never been treated that poorly by any establishment in the last thirty years. The front grill is plastic chrome over a plastic base. In the wreck the chrome cover wrinkled and bubbled all over. It was the first thing I noticed after the crash and the first thing my wife noticed when I got home. I was told that no, it was prior damage as Dodge had a problem with that. I don't care if every one ever made is like that , mine was NOT. So after being called a liar, I left. If you like condescending salesmen who know more about your vehicle than you do, then this is the place to go. I see from other reviews that I am not the only one treated poorly, seems to be a pattern....... Now the owner says she looked at the picture and there was no damage to cause the grills chrome to bubble. Maybe she missed the whole left side missing the interior slats where they are broken out, or the bumper that is completely smashed, or the fact that the radiator was pushed back so the frame had to be repaired to replace the radiator.... No, no damage at all. I KNOW WHAT IT LOOKED like before and after the wreck. Second time I have been called a liar by this establishment. Glad they have been removed from this claim. read more

Dropped by to get an estimate on replacing my side mirror i took off on my garage. I had already ordered the part off eBay but called several other collision centers and couldn't get anyone to call me back. I walked into Lee's and the gentleman was so polite and helpful. They got it done for me in 10 minutes and low price which was amazing. Thanks again so much for having such wonderful costumer service guys! read more

The folks at Lee's Collision Center are professional, knowledgeable, and friendly. They did a wonderful job on my car. It looks brand new again. The entire place of business is neat and very clean and that is important to me if I am going to have body work done on my car. I would definitely use them again and highly recommend them. read more

Great Service! My van looks great...better than I expected. They also cleaned the van too! What a surprise. Customer service was fabulous! Everyone was very personable and professional. I would recommend you go to Lee s for all your Collison needs. read more

Solid, friendly and fast. A+ in my book. Great group to work when havng my wife's Pilot repaired. Thanks for the great work!

Fast, friendly service. Very professional and the repair on my car was excellent.

Absolutely the best! I was in a wreck about 3 weeks ago and had extensive front end damage. I chose to take my car to Lee's since they are in the USAA network and were a short distance from my home and the reviews are great. The guys here are AMAZING. After my car was towed here, I received a quote the next day and a work completion date and I went in to sign my paperwork. They kept me up-to-date EVERY step of the way. They called me at least once a week to give me updates on the status of my vehicle and my car was ready on time (as in the day they said it would be done when I got my quote). They used all Chevy parts and fixed my SUV up like new. You wouldn't even have known that my car had been in an accident. I actually think it may drive better now than it did before! The work here is superb and the workers here are top notch. Hopefully, I won't have to bring a vehicle back here again, but if I do, I know it'll be in great hands :-) read more