Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Faced with the daunting task of completing a Chinese Visa, we turned to Peter at Huatian to help…read morewith my Dad's visa. As you may already know, the process ranks right up there with the challenge and fun of trying to file your own tax return. Perhaps a root canal as well. Peter was super helpful and ever so patient helping us steer out of the choppy waters and unforgiving sea that is the Chinese government and their confusing website. Not only will Peter take care of the application, he also does the heavy lifting of dropping off and picking up at the Chinese consulate, easily a day-long commitment! But have no fear, Huatian will handle. Well worth the money to get this taken care of.

I highly recommend using their service as an efficient alternative to going through the visa…read moreapplication process! I paid a reasonable fee and now my China visa is good for 10 years. It's my first time traveling to China. I was going to apply online myself but I heard from others that it is quite common for online applications to get denied simply because the photo wasn't uploaded correctly. They don't explain this stuff on the Consulate website. Instead, I called the Huatian Service Center. I went there on a Saturday afternoon and it took only 15 minutes! Peter took care of everything, saved me a trip to downtown, and addressed all of my concerns, including cashless payments in China and how to access internet while abroad.

Called the office and spoke with David regarding applying for a VISA to China; David was…read moreknowledgeable and very helpful over the phone and will definitely visit the office next week and have David handled it. Thank you, David.

We did a presentation and told we would get a free cruise and two night hotel stay.. Well vouchers…read morerequired you to enter your bank account info in to activate vouchers and of course there were fees to activate... No thank you

Called this morning to book a trip to China. I spoke with Ray and was very informative on what i…read moreneeded to travel even though i did not book something yet, he took the time to explain travel in China. It is very hard to find good travel agents, i will definitely book my next trip with his agency Elite 5

I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Great place if you want to avoid waiting in line at the consulate for a Chinese visa. Fee was…read morereasonable for them to do almost everything for you. All you need to do is drop off your passport and when your visa is ready, they'll call you to pick up your passport!

Ben's travel is very reliable. They are very good with communication and honest with pricing. I…read moretried to save some money and go to the China Embassy in Los Angeles to get a visa. They are open only Monday through Friday and shut their doors at 2 pm. I was denied a visa at the Embassy and wasted a sick day to travel to Los Angeles. If you have time and patience, you could certainly go that route. OR you could visit Bens Travel at your leisure to drop off the necessary documents. They will help you complete the forms and expedite the process. NOT a bad deal! Thanks Bens Travel!

Very speedy and detailed service for all aspects of travel, from ticket reservations to visa and…read morepassport applications. In particular, if you need a visa for visiting China, I highly recommend them. They are very experienced at obtaining the special 10 year multiple entry visas for China.

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

Last minute visa to sgn, no problem. Quickest and reliable place I was referred by a friend.read more

Visa Service Great service…read more Great knowledge Very reliable I was referred by a friend Will recommend to anyone need Visa services