My air stopped working and they were here within a few hours and took care of everything. Friendly…read moreand efficient and the price was less than expected. Always a good experience with this company.

Unfortunately we were referred to this company by friends. The technician came into our home put a…read morepart on that we did not need. Left our home with an audible gas leak - per the gas company that had to come out immediately after the technician left. We attempted to make a resolution with this company their response was "they are not making any money off of this". Not making sure our home was safe. My husband drove the part to their office. They did refund us 89.00. We have video of the entire technician stating that its all good fixed. Be very very cautious when choosing this company.

Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

My A/C was out for over a week when I called. Mr. Elsass sized the equipment up to a 3-ton unit and…read moreit still was a great price for a well-known brand name machine. Josh and Aaron were the installers, diligent and professional. Good folks at the office to handle my calls. I highly recommend Elsass.

Positives, showed up on time, and demonstrated black mold in my furnace system. This was not…read moreservice from Maven Air Care, but a subcontractor service. Pricing was iffy, offered 50% off to $400, then multiple add-ons attempted. Many attempts made to renegotiate services stated in email as covered. Vents left unsecured and no cleanup. I ended up paying $600 plus tax for incomplete duct cleaning and a treatment alleged to kill the mold within system.

Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

Martinov replaced our AC at a price significantly lower than multiple other quotes. The work was…read moredone promptly and (so far as I can tell) very well. We then needed to have them come out for an emergency furnace repair this winter. Not only were they there in less than an hour, they also were able to make the repair (cleaning the flame sensor) without any unnecessary charges or hassle.

So when you're looking for an HVAC contractor/ repair facility, what's your ideal?…read moreMine is one who is honest, has the customer's well-being driving his recommendations, is conscientious, fairly priced, and "owns" his work. I don't think I can say enough positive about this firm or it's owner. My whole house air conditioner's compressor died. He said he could replace the compressor, but this is the last year parts would be available for this unit, ( it's gotta be 25 years old.). It would cost about half of what a new unit would cost, and any future repairs would likely not be possible. We went with the new unit. The next day my house and yard were swarming with HVAC guys. One team replacing the unit outside, the other in the attic removing the old coil,evaporator pan, etc. and replacing them with new. There were, at various times during the day, two company trucks and three private cars parked in our drive, all engaged in the job. Finished in one day, a technician dropped by the next day to check out how things looked in the attic, ( I found out later it had to do with the drainage of the pan and such.) Unfortunately as we had just experienced a huge rare August cool-down, we hadn't turned on the air as of the time of checkup. The next day the heat returned the air went on and all was well until my wife went through the room below the newly replaced coil and pan, and the ceiling was dripping water and sloughing the plaster topcoat from the ceiling. The evaporator pan was not draining properly. Despite the fact that it was about 8:20PM, the contractor raced over, rigged a temporary fix to drain the water outside, and said he would take care of the cost of the repairs. The drywall guys are scheduled to come Monday. So this contractor knew enough to do a drainage check the day after the install, but as luck would have it, the check took place before the problem could have appeared, due to our not having turned on the air, and rather than trying to turn the "finger of blame" towards me for whatever reason, he was appreciative that I wasn't yelling and screaming about the damage, and just said he'd cover the expense. Kudos to him and his upbringing for being honest, forthright and acting with integrity regarding the entire affair. He's definitely my "go to" guy!

I have to say, I'm extremely happy with my experience with Bernard…read more When we realized we needed a new HVAC system, including a furnace, condenser, and humidifier, we started gathering estimates from several very reputable companies. One of the things that immediately stood out about Bernard was not only their willingness to answer our questions, but the patience, thoughtfulness, and detail they put into their answers. They came to our home, assessed our needs, presented us with several options, and took the time to explain the entire process. Their installation coordinator even arrived ahead of the installers to make sure everything was in order and that there would be no surprises. From there, a team of knowledgeable, professional, and well-trained technicians completed the installation of our new Lennox Elite system. What really impressed me was that they handled everything. If new plumbing was required, they took care of it. If electrical work needed to be done, they handled that too. If new venting was necessary, they did it. There was no passing the buck or bringing in someone else, we had a team that was prepared to take care of the entire job. They were professional throughout the installation and, importantly, left our home in better condition than they found it. Our new thermostat is incredibly high-tech and is even set up to alert Bernard to potential issues before we may know there is a problem. That level of proactive service gives us a lot of peace of mind. Of course, with any new system, we had a few follow-up questions and items that needed attention. When we reached out by email, the company's VP responded personally and even provided his direct number so we could contact him if needed. Within a week, every outstanding question and item had been addressed. And honestly, that's what matters. People, money doesn't come easily anymore, and everything is more expensive than it used to be. When you're making a significant investment in your home, you want to know that you're spending your money with a company that will be there not just to collect the check, but to answer questions, stand behind their work, and take care of you afterward. Bernard has absolutely done that for us. I would highly recommend Bernard to my family and friends. From the initial consultation through installation and follow-up, they have been professional, knowledgeable, responsive, and genuinely committed to doing things right.

Service tech was polite and helpful. Spent $803 just on adding coolant, small leak fix additive,…read moreand service contract (told would lower costs). 2 weeks later system is back to short cycling, electric bill over $700, and out that $803! Now getting estimates to replace furnace and a/c after wasting money. Not happy.

Air Conditioner was out due to a previous contractor's mistake. I called J&J and they got me…read morescheduled immediately. They seemed honest about the problems and went over all possible solutions. In the end, we ended up getting a new system and financed it. They were very patient and understanding with the financing process. Kudos to Andy for a job well done.

RIP OFF!! J&J was hired due to no cooling. They came out and…read morereplaced the zone board for $1300. Now the zoning is not working. I feel it's a safe assumption that the two are connected in some way. I am currently on my FIFTH PHONE CALL with each time being promised a call back, which I have never received! The secretary will only tell me I must pay a service fee, diagnostic fee and any repair fees to have them come out. Highway robbery. I am leaving reviews everywhere I can and will contact the better business bureau. AVOID J&J Akron!! 0 stars *Update* I finally got a call back and they were very apologetic and willing to help make things right. Other than trying to change the scheduled date of the new repair, everything else went off without a hitch. They repaired everything at no additional cost. Repair guy, Darnell, was super professional.

Choice Air is absolutely fantastic! They are a local, family owned company, and I am beyond…read moreimpressed with the service I received. My air conditioner is a complete dinosaur, and I honestly thought I was looking at a huge repair bill or even having to replace the whole system. Instead, they came out right away, found the problem, fixed exactly what needed to be fixed, and had my air conditioner blowing ice cold again. What really sets Choice Air apart is their honesty. They never tried to sell me a new system. They never tried to talk me into buying a maintenance plan. They simply fixed my air conditioner, did the job right, and charged a very fair, affordable price. Finding a company like this is rare. They are professional, knowledgeable, dependable, and genuinely care about their customers. If you need heating or air conditioning service, don't waste your time calling anyone else. I highly, highly, highly recommend Choice Air. They've earned a customer for life!

Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and…read moreBrandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes.