Had a horrible experience at Skytop. We needed work done on our car. The transmission went out on…read moreus. It hesitated when the light turned green then wouldn't shift. We managed to limp the car home. Having been to Skytop a number of years back and happy with the service and pricing I decided to go back there even having been told by others not to and that they're very shady over there. I should have listened. We get home and I schedule an appointment for their earliest time slot which was about 5 days away. I explain what the issue was to the girl on the phone and she said basically no problem and would I need a tow? I thought I would so I said yes. Asked about the price and she gave me a tow price of $150 for only a couple miles town in town. We decided against it the day of the schedule. We get the car there. Drop it off and talk to another girl. Maybe the same one? She takes some more info and I talk about the tranny again. She takes down some notes. I then ask if they can take a look at the tire. One tire has a slow leak. She said well we can look at it but they don't do tire repair and to take it to another shop. Um... what? So whatever. We leave and she advised if they don't get to it today it will be the first one tomorrow morning. Ok fine. The next morning I receive a text message with a laughable inspection report. Regarding the transmission... "Possible transmission work needed - Take to a transmission shop." So naturally I call and question this. The girl on the phone said she can't help and quickly transferred me to the service department where another girl answered. I asked her to explain and she advised that their transmission guy left about a year ago and they no longer work on transmissions. UM SO WHY DID YOU TAKE THE CAR AND WASTE MY TIME?! Obviously at this point I'm prepping to go get the car and take it somewhere else. In the process of making those plans I get a text message from someone blaming me and telling me I was told on the initial call that they couldn't promise they could work on it but that they may have someone that could do the job.... yeah no thank you. Something's not quite right and since I was told they don't do transmission work I can't trust this. Who's this person that they may or may not know that may or may not be available for service? How is that anyway to treat a customer???? Naturally at this point I'm frustrated. So I declined and went and picked up the car. Never again with Skytop! I wouldn't have my lawnmower serviced there.

My Mercedes broke down on Farmington Avenue. Skytop towed her, diagnosed her and fixed her for an…read moreincredibly reasonable price! They quoted me on a full brake job, which she needs next. "Sadie" will definitely be back! Bonus: my car is a 2014, so no Apple CarPlay from the factory. I had a module added. For some unknown reason it stopped working. Skytop fixed it! I'm incredibly happy

I called Friday to schedule a tow. The guy I talked to was very nice, he gave me a great price and…read moretold me to call Monday morning to confirm the tow. I do know that things happen. My frustration is that I called Monday and a woman told me she couldnt make it happen for 3 days. A truck broke down and they got too busy over the weekend. My frustration is, she did nothing to try and make it work. She referred me to someone who wanted to charge me 50 percent more for the same tow. As a small business owner, you should definitely do a better job with customers. I called 3 days ago to schedule this, and followed the directions your worker gave me...so now I am suffering the consequences of your poor service. I will not be using you in the future. And you came with good recommendations.

They show up fast and get you and your vehicle where you need to be safely and timely. Never want…read moreto be in the situation to heed them but if you are, nobody better to call!

Excellent automotive company for brake service. Ask for superstar Cassie!…read more A+ customer service

I don't live near CT but if I did I would go here because I watched a video of Cassie blessing a…read moremother with repairs. I can't begin to express how amazing the gift you bestowed upon that amazing mom is, from a once single parent who struggled. You all are amazing.

Paul does a great job on everything he works on! Honest and fair! Definitely recommend!!read more

From the owner: we perform complete auto repair from oil changes, brakes, tune ups, transmission service, to engine…read morereplacements. we also offer 24 hour towing

I parked it on the street while a dumpster was placed in our driveway for work. Unfortunately it…read morewas towed and the cop treated me like a lying criminal because it wasn't registered. Though he could clearly see the dumpster in my driveway. While he was obnoxious the tow guy, Tariq was very kind. I got everything situated the next day, unbelievably and the secretary was super helpful. I called before I went and explained that I needed to get clearance from PD first. When I went into the office, they process everything effectively. It's cash only and only the person the vehicle is registered to is allowed inside fyi. I would definitely work with this company in the future and recommend.

On December 9th my car had a lower ball joint/ axle failure, my car broke down right in front of my…read morehouse & I only needed it towed back into my parking lot. Out of respect for confidentiality we'll say "driver" * I called about 6pm and Driver#1 arrived quickly at the scene, he was kind and I only needed my car towed/moved over 150ft-300ft no more than that. in the process he damaged my vehicle while rolling it off the tow, (*without taking off the damaged wheel mind you*) *in the process of rolling it back, he runs out of space and can't get it fully off the ramp, and my front bumper popped out, the brackets on them broke, the damaged wheel he didn't take off bends backwards into my wheel well, when I then tell him to stop, he tried a bit more and scraped my muffler & back bumper onto the asphalt curb in my parking lot. *Driver#1 ended up calling his supervisor Driver#2 and we waited an another hour before he arrived at the scene, Driver#1 was already dodging accountability for the damages he caused and I showed him and Driver#2 the before & after pictures & videos, I have from before and after they touched my car, I have also sent these to their office email as well to make a incident report. They also have their own before & after photos. *Driver #2 has the bright idea of taking off the damaged wheel that Driver #1 bent backwards into my wheel well, and I asked him "is that not normal procedure, like do all the drivers try to do it like Driver#1 or what? Because taking off the wheel would've avoided damage to my wheel well there." I was answered with "how driver#1 did it how typically how all my guys do it" *So then why tf are you taking off the wheel now, if that's not how you normally do things?¿ bc they know they fucked up and added additional damage to my vehicle that's why... *Anyways After about two weeks of them dodging me, giving me the run around, after calling them and following up, eventually I today now 10 business days later, the main supervisor in the office claimed he looked at the before and after pictures, I sent and that his drivers have, and said my car was already damaged beforehand and they "aren't gonna be covering anything" *despite it taking 2 separate men, 2 separate trucks, 3 hours, $180 and (*extra damages ontop of my reason for calling them*) all just to move my car 200ft over. I had to follow up with these people & had a terrible experience every single step along the way & I gave them more than enough time, I was cordial at first, they claim damage free towing and that they're insured. But where is that ? It remains to be seenTheir actions tell me otherwise! If they treat a stock height Honda accord so carelessly imagine how they handle clientele with more expensive cars. I called them bc they were the only ones open. I'd rather let my car sit in the middle of the road and get hit than to call them again. There's so much more to it but seriously I wouldn't wish the additional troubles on anyone, avoid these people at all costs. Nobody down on their luck should be charged $180 to move their car 200ft, add extra damages, take 3 hours to do it, and then have that same "service" neglect to take responsibility & accountability for the employees actions and business itself. They befuddle me with their bad business practice. Whether you have a nice, expensive car/truck or a shitbox don't call these people.

Thank you for an amazing job Quick and easy showed up…read morewithin 20 minutes had it on flat bed less 40 minutes and towed it away to destination I said

Grandkids loved it! This Grammy was impressed by the safety protocols. Nice reception. Gaming was…read morefun also!