I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Giovanny was great! Talked me through all the steps and got me the lowest quote and worked with my…read morepayment options so kindly. Would recommend

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As…read morea business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try!

We have been working with Shawn for several years now and cannot recommend him enough. He always…read moretakes care of your situation to choose the best insurance and plans, and explains everything with detail to make sure all is clear and aligned. You're in great hands!

After not being able to be verified on Covered California website after moving from Oregon to…read moreCalifornia I contacted Shawn Dardashti for help getting my family enrolled in health insurance. I called in the morning and came into their convenient location in Sherman Oaks to get everything completed.

THIS INSURANCE IS DISHONEST. They get your down payment and…read morethen for any reason they want to cancel your insurance. EVEN YOU DON'T HAVE ANY TICKET! Money hungry. Let's go Mercury Insurance more Profesionals.

I came in thinking it was the other progressive but regardless Mr. Ariel Rashimi still helped me…read moreout and got me my situation figured out.10/10 experience, highly recommend coming here.

Mary has been working with me and helping me for years. She is super amazing, so diligent, so…read morehelpful, she on top of her support. She is quick in responding back. She help find the rate that fits you. I totally referred and recommend her if you are looking for any insurance agent brokerage. She pulls through and come through in what you need.!

David helped me get set up with SR-22 non-owner insurance, and the whole process was much easier…read morethan I expected. He was friendly, professional, and took the time to explain everything clearly so I understood what I was signing up for. He answered all of my questions patiently and made sure I got the coverage I needed without feeling rushed or pressured. Insurance can be confusing, especially when dealing with SR-22 requirements, but David made the experience smooth and stress-free. I really appreciated his help and would recommend working with him if you need assistance with insurance.

I would like to recommend a great Agent to everyone who needs cargo insurance. This is Julie…read moreSelznick from Century One Insurance Services, located at 13223 Ventura Blvd. Suite E; Studio City CA 91604 with a telephone 818.501.9002 ext. 104 I met Julie in March 2023 and our company became her client. Any time I call her she is creative and proactive, she is doing her best to find a solution for any insurance issues that arise. Excellent Customer Service, and real care for the full satisfaction of the company's clients. Stef Velinova

I had a really good experience with them to be honest they were super helpful and walked me through…read moreeverything step-by-step. The person that I spoke with was very professional and would keep me up-to-date with everything and helped answered every single question that I had I definitely recommend them. Lala helped me out through the whole process thank you once again

I've been insured with Allen Sarafyan's State Farm Insurance Agency for over ten years and it's…read morealways been easy. Melik has been very helpful, especially with my recent new car insurance. His response time is fast, he keeps things clear, and he handles any issues right away. They even send birthday cards, which is a nice touch. Overall, they take care of you.

Amazing service with the best team. Emma is my agent and she is amazing. I can't recommend her…read moreenough. The best!!

Excellent customer service. Brenda took care of everything and saved me a trip to the DMV…read more Thank you so much!

The office is very neat and clean, and Brenda was very polite and professional I really do…read moreappreciate the great customer service and thank you

Mr Eliassi was able to bond me when no one else would. and…read morei got a great deal on my cost as well. If you want the best use Rod. or you will not have the best or get the best. I'm a believer now. Thank you Rod!!!!!! Dwayne (Tony) W.

Outstanding service!!! Rod and his staff are absolutely amazing! They've help in a few insurance…read moreregards and I've never faced any unprofessionalism with my experience. I highly recommend him for any insurance issues or coverage you may seek.

Be careful with this company. They are irresponsible and do not pay attention to detail. I was…read morecontacted by my homeowner insurer to conduct an inspection after the California wildfires. The timing was obvious - they wanted to "inspect" so they could increase my premium. I asked Ash at Hoffman Brown Company to provide a copy of my policy and any other relevant language that obligated me to have an inspection. Ash never provided this language despite my multiple requests, and I just recently received a Notice of Nonrenewal. I am now dealing with the insurer directly to try to resolve this issue. Similar to other customers who have posted reviews here, this company makes a lot of mistakes. ADDING TO THIS REVIEW: My HO policy went from $1800 to $2,565 in just three years. Nobody from Hoffman Brown ever contacted me to flag the premium increase or to reach out and reassess my actual insurance needs. Of course I had access to the policies to determine this information, but if Hoffman Brown is not doing at least an annual review of my premium and coverage, what is the point of using them? This is a middle-man insurance company aimed at increasing your premium while providing zero services.

We have been customers of Hoffman Brown for over 10 years. We do both our auto and homeowners…read moreinsurance through them. We have a fabulous agent, Doreen Balian and the team she is surround by, most specifically Marianne Evans, never cease to go over and beyond the call of duty. While dealing with the nightmare of a flooded line in the kitchen, these ladies helped in a way we couldn't have ever anticipated. We had been backed into a corner by the insurance company and they stepped up and went to bat for us. I like to call the team at Hoffman brown our little calm in the storm. We appreciate you more than we can even vocalize properly. If you want killer service is a world of lackluster and careless attitudes, use Doreen and Marianne!