I'm a pretty demanding customer. I ask a lot of questions, I want to understand what's being done and why, and I don't just write checks without knowing what I'm paying for. I have one of the largest pools in Eastridge Hills (31K gallons)...just moved in a year ago so things were a bit tricky. Emilio handled all of it like a pro. He's the REAL DEAL (I.dont.leave.reviews.!). He came out to assess our pool/spa system, explained clearly why the existing control board wasn't compatible with our equipment, and walked me through the options WITHOUT upselling me. We went with the AquaLink upgrade! System works beautifully. Everything's connected to the app, equipment is programmed, and he demonstrated it all before collecting a single dollar. Honest, knowledgeable, patient with a lot of questions, and genuinely good at his craft. If you've got a pool or spa in the area, don't overthink it -- call Emilio. -- Dave B., Fairfield CA - Eastridge Hills read more

Emilio and his father came to my property to give me an estimate and talk about my project. Emilio was friendly but it seemed he and his father had a strained relationship. Dad had been in the business a while and Emilio was getting his feet wet and aspiring to get his contractor license. We thought we would take a chance on them as it was a short wait until Emilio would be licensed. Emilio stopped communicating with us. He achieved his goal of getting his contractors license so I reached out again. Nothing. Fast forward to now time. I figured they could've worked the kinks out by now so I emailed him and sent a Yelp request. My answer...? Crickets. Nothing. I guess he doesn't need my business even though I was willing to take a chance on him when he was aspiring g to be a pool contractor. I hope he figures it out because he seemed like a good kid. read more

I had a leak that needed to be fixed. Emilio responded quickly and luckily had availability and came out the following day. We exchanged a few messages, he was able to diagnose the issue via pictures and his price was excellent. He fixed the issue and was able to get the equipment running in time for a graduation party we had planned for the weekend. I'll definitely be calling him for future work and would recommend him to anyone needing help with their pool! read more

Jose and Emilio did a great job renovating our old pool. They replaced cracked sidewalk, replastered the pool, reworked the stairs to add a large shallow landing, new tile, and removed and plastered over old non-functioning lights. We should have done this sooner! We were pleased with their oversight of the crews and they kept the site tidy. read more

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I had a great experience with Legacy Pools. Emilio was professional, extremely knowledgeable, and quickly fixed the issue with my pool lights. On top of that, he was very kind and easy to work with. He went above and beyond by fixing a few leaks he noticed at my equipment (he said it wasn't a big deal for him to fix and didn't charge me for it ) and he offered his services for any future repairs! Great experience, great value, and I highly recommend Legacy Pools! read more

Legacy Pools - Pool lights working again - Pool & Hot Tub Service Near Me - Vacaville, California

On Friday afternoon, I reached out to Legacy Pools. Within 20 minutes, Emilio (The owner) texted me. He and his father came out and gave me a quote for a new pool pump, which was very reasonable and within a week the job was completed. We will be using them to resurface our pool and hot tub, as well. They were prompt and did a through job. I highly recommend them. read more

Knowledgeable, informative, and friendly. In the process of contracting for the work that needs to be done. Seems to be the sole pool company that replaces liners in my area. So good connection. read more

Legacy Pools - 15 year old vinyl liner needs replacing. - Pool & Hot Tub Service Near Me - Vacaville, California

It was easy to set up the initial appointment. Emilio came out, took some measurements and said he will send over the quote later in the day. I text him the next day....nothing. I call him on the 3rd day, he says he will send it right away. A day later I text again...nothing. I call, he blames it on the secretary, and promises to send over the quote right away, and that he can start work as early as in a few days since we are both located in Vacaville. I wait....nothing. I text again....nothing. He seemed like a nice person, but communication is below par. read more

Highly recommend Legacy Pools Inc. I called Emilio and got an appointment scheduled within a few hours for a new control system. He was very Knowledgeable in guiding us through the process and the best options for us. He was also very efficient, and did quality work. Great response time and amazing pricing as well. I recommended to all family and friends! read more

Legacy Pools - New Jandy Control System Installation - Pool & Hot Tub Service Near Me - Vacaville, California

Emillo took care of all my needs to repair my pool . He is an upstanding person. I will use him again !

They may be able to fix your pool and equipment, but do not hire them for concrete work! I have cracks in deck they poured 6 months later. Also do not pay them in full until the job is 100% complete! I've had to hire someone else to finish and repair concrete decking. read more

Hard pass on these guys. I contacted Legacy through Yelp looking for quotes, sent out to multiple businesses. Legacy responded quickly and scheduled my appointment within a few days. They then had to contact me to reschedule the original appointment. Annoying bc I had had made myself available at that time/day but I understand, no problem. Rescheduled the appointment, Emilio contacted me at the appointment time to tell me he was running late. Ok, also not a big deal. However, as far as professionalism, I had asked for a quote on a full pool repair/install. Emilio discussed the repairs and gave estimates, verbally but refused to give a quote with what needs to be fixed/repaired/replaced unless we paid him $250. I spoke back and forth with him multiple times trying to schedule the appointments, and giving as much information on my end as possible. Never was this mentioned. He repeatedly asked for it, and refused to give any sort of written quote unless we paid him. Legacy Pools was a complete waste of time, and a business that operates under dishonesty and unreliability. read more

I found Legacy Pools on yelp. Emilio was great. Our pool light wasn't working and he figured it out quickly and fixed it. Very reliable and dependable I will refer them to my friends and I will use him again for sure They do work all over the area I give them 5 stars read more

They are quick to respond and very personable. I'm impressed with the competitive pricing and knowledge. I will be recommending them to my family/ friends read more

Legacy Pools Inc was great, I called and got an appointment scheduled the very same day for a quote on a skimmer install. Emilio was very responsive, kind, and was very knowledgeable on the different options for the skimmer. Also had great pricing and got the job done within a couple days. Highly recommend !! read more

Legacy Pools - New Skimmer installation - Pool & Hot Tub Service Near Me - Vacaville, California

This was one of the best company I have ever worked with . He is bilingual and able to talk with my husband , he gave me a great price for fixing my pool. I love that you said I can call you if we had any questions or concerns. Thank you Mr.Medrano read more

Emilio is an amazing worker does great work. Highly recommended. Don't wait call them for whatever you need you will not be disappointed. Good service, affordable prices and quality of work is amazing!! read more

I met with Emilio almost 6 weeks ago and I still have no bid. Two weeks after coming out to look at my pool I called him and he said his dad was double checking the bid and then he would send it. A week after that still no bid. I texted him and he replied I'm not in the office but I'll send it today when I get back into the office. That was almost 3 weeks ago. I called yesterday and it went to voicemail and I received automated text saying sorry, he'll call me back and then no call came. I decided this morning I should look deeper into the company. If he can't send a bid or communicate what's that mean when it comes to doing the actual job. He came recommended from the guy that use to clean my pool. I'm definitely not happy. read more

Emilio knows what he is talking about! Don't hesitate to contact him he is a a great guy, Honest and has integrity which is hard find !

Legacy Pools did a great job. They did exactly what they said they would on their proposal. read more

I called somebody at the office and they told me they would come out the same day, which they did. I wanted my heater to be fixed but they installed a new heater after telling me that my heater was too old and deteriorated. They got a brand new one for me, yet they stayed in my budget. I'm extremely grateful for Emilio's support and quick response time. I would give an extra star if I could! read more

I am very pleased with Legacy Pools. It is a newer father and son company and I love to support the smaller local businesses and I am glad I did! Even though it is a newer company, they have over 10 years experience in the pool industry and it shows. They were the fastest to reply to my project and they charged the least to come out and diagnose the situation on my pool heater. Oh, and they got the part and fixed it the next day and it works GREAT now! A++ will definitely use again ! read more

I am so happy we found Legacy Pools! We bought a house In Vacaville and I had a hunch the the pool had a leak even though we were told it was tested and no leak . Emilio and his crew found a really bad leak in the pool light area so we had them fix the leak, repair chips in the fiberglass and put new gel coating, new light and housing. Since we were having the work done we decided to have them put a heat pump heater so we could have a longer swim season and a hand rail also. They were fast and efficient and let me know what was going on at every step. It is a father and son team who are very knowledgeable and do great work with their crew. We are very happy. I was amazed at how fast they were able to get done and for a reasonable price, Other companies had a long wait time and were charging way too much or just seemed shady.. Legacy wasn't the cheapest but not the most expensive either. I would give them 10 stars if I could. We highly recommend. I love that they are local to me in Vacaville and a small family business that takes pride in their work. read more

Would highly recommend Legacy Pools! Emilio has reasonable prices and great service. It's hard to find!

As a first time home owner purchasing a property with a pool there were a lot of worries about the $$$ that was to be invested into the recovery and refresh. Emilio at Legacy Pools Inc was very professional from beginning to end and helped me understand every repair, inspection, and ultimately function of my pool. Him and his team were very respectful and professional with their assessments and explaining to me what I needed to focus on to get my pool back up to running. They went as far as working with my schedule to accommodate the job on a Sunday because they knew I had an upcoming event. Repairs included new valves, leak detection test, computer board replacement, handrail installation and replumbing. I cant recommend them enough. if you're looking for a family owned business with decades in the pool service they are your people. read more

A person from Legacy Pools reached out to me to make an appointment. He never showed up and never contacted me to reschedule the appointment he made with me. read more