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    S and J Plumbing & Sewer - Our new logo!!

    S and J Plumbing & Sewer

    (290 reviews)

    The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

    I had an extremely frustrating experience trying to schedule service with this plumbing company…read more The biggest issue was how heavily they rely on AI and automated systems instead of providing actual customer service. It was nearly impossible to get straightforward answers or speak with someone who could actually help. On multiple occasions, I was given an appointment window of 8:00 AM to 5:00 PM, forcing me to set aside an entire day waiting for a technician. Then, when 5:00 PM finally came around, I would receive a text saying that all of their technicians were busy and that they wouldn't be making it after all. Expecting customers to waste an entire day waiting, only to cancel at the last minute, is completely unacceptable. If your schedule is full, be honest upfront instead of repeatedly giving appointment windows you can't keep. I understand that unexpected delays happen, but this happened more than once. Good customer service is about communication and respecting your customers' time, and unfortunately this company failed on both counts. I won't be using them again and can't recommend them based on my experience.

    Legendary Service - hvac - Updated September 2026

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