The last jobs they did for me were awful! Replacing the guts of an exterior water spigot that was…read moredripping when turned on, only to have it dripping when it was turned off! They then came and replaced the exterior water spigot but it was dripping slowly when shut off. I was told this would stop over time. Fast forward three months and the PVC that was connected to my sump pump had come apart on the outside! Also installed by them, they noticed my exterior water spigot had filled with water and froze into a block! They blamed me for not turning off the shut off valve inside and called me a liar. I explained to them the front water spigot has never been shut off either and never had any issues! I turned it on a week ago full blast and now it just drips water! The reason this happened is because the faucet NEVER STOPPED dripping the entire time!!! Terrible owner and service!

Urban Plumbing was great to work with! Great communication, immediately identified the issues I was…read morehaving, and the pricing was very reasonable. Highly recommend!

I called Cupco regarding a burst pipe yesterday and they were here with 24 hours and had it fixed…read morequickly and efficiently. Matt was very knowledgeable and explained everything to me in detail before starting the work. I highly recommend them.

Thank you Chad for the Sunday rescue! You called me back within the hour and arrived within 2…read morehours. You did a thorough inspection and when you said its not the hot water tank it looks like foundation water. My light bulb went off and realized the sump pump was not working!. You installed a brand new one you had on your truck, new piping and a check valve. You took the old one away with you too. You waited 15 mins to be sure everything was working and the pit was draining before you left. I am so appreciative of your help and professionalism. Kathy Metke Mundelein, IL

My wife owns a two multi-unit buildings in Pilsen Chicago and has a long time plumber with whom she…read moregrew up. He is an incredible tradesman and always our preferred choice where his services are warranted. We, however, live in Winnetka and this is outside "Armando's" service area. He, however, recommended HT Strenger to us and we are extremely happy that he did. We experienced a leak behind a kitchen wall that another vendor purported to fix yet to no avail so this was a re-do. David of Strenger reported precisely on time and opened the wall as if he was instead a laproscopic surgeon, unlike the previous failed vendor whose access hole/port was four times larger and created a mess that required the acquisition of a drywaller and several hours of collective inconvenience. The first failed plumbing contractor billed in 15 minute increments and, if I am not mistaken, so did Strenger, with the difference being the former's "efficacy coefficient" was zero. Stenger's work lacked the haphazard, sloppy and careless inputs of the first acquistion, one of those "always on the radio" suppliers whose name a collegue supplied, and who regretfully I called, as the job seemed perfunctory to say the least. Unfortunately, my belief of the strong inverse correlation that exists between a company's propensity to run obnoxious radio ads and its tendency to screw up the simplest job remains. Neither my wife nor I believed it necessary to ask a real plumber for a more proximate recommendation ("Armando, who would you hire if you lived up here" was indeed the targeted vernacular) but such is the world in which we now live. Another reviewer apparently thought it strange that the company requests "five star" reviews post completion. David made the same request but I construed this not as a plea of desperation inasmuch as affirmation that one would be forthcoming IF and only IF, we felt comfortable rendering such. Strenger's management, unlike the radio advertisers, seemingly understand that loyality, and the ability to thus eschew spending thousands of dollars or whatever these others pay on psychobabble laden. platitude filled ads, comes from telling customers what you will do and for how much, doing it as promised and then billing appropriately. We now have two favorite household plumbers with Strenger being our preferred provider up north. It's just a shame, however, that it takes typically two suppliers, both requiring remuneration, to acquire one good outcome. Strenger made write all that was wrong and I am very grateful for its excellent work. You will be too.

Review: I thought these guys would be great based on reviews, but it turned out to not be so. First…read moreI talk to a guy there and explain the situation and send pictures and am told me I'll need a camera inspection before doing a pipe repair, and the camera inspection will be $600. OK no worries, let's do it. So then they come out to do the inspection, take a look and tell me I don't need the camera inspection after all. OK great. Then they charge me $200 for coming over for 10 minutes and telling me that....OK. So the guy tells me it will be a couple of thousand dollars to dig down into the basement floor and fix the pipe, and I'm like oh that's not too bad. He says he'll send a quote over. So five days pass and I still don't have the quote after reaching out to them twice to ask for it eventually the quote comes in, and to my surprise it's over $5000. And at that point, I give up.

Highly recommend this plumber. They focus on doing the job correctly without any unnecessary talk…read moreor upselling. Everything was handled efficiently and with integrity. In fact, I was so satisfied with the work that I ended up asking them to take on additional jobs.

Dear Anna, At the very least your "clarifications" could be…read morefactual. However, that's even more telling about the business. Here are the facts: - the appointment was set well in advance, so you mentioning work on "the coldest day" without reflecting the price doesn't make any sense. If you didn't work on "coldest day" or it was viewed as some heroic measure, you should have accounted for it when scheduling an appointment or rescheduled it. There was no emergency whatsoever, - why deny the demands of removing negative review. That was a factual statement, - the written "estimate" was given only after work was completed as a paid invoice confirmation. Didn't provide clarity to your charges at all. Thus, my and my husband's outreach to you (before the negative review was written). I'll let other potential customers draw their own conclusions.

Northshore Service Plumbers has renewed my faith in humanity. My husband died suddenly and I…read morehaven't a clue what I am doing when it comes to home maintenance. The first plumber I used charged me $800 to replace a $50 part in my shower. I felt like I was taken advantage of. I saw Northshore Service Plumbers on Angie's and I can't describe how wonderful they have been. I have had them out 2 times in the last month. They are prompt, friendly, respectful of my house, and charge a reasonable price. They explain exactly what they are doing before they start. Brian and Darwin are the BEST. I recommend them highly.

Northshore was a fantastic company to work with. From the start, Cesar and Andre in the office were…read moreboth very helpful. We got a schedule that suited our needs, and on the first day of service, the crew showed up right on time. The plumbers, Emiliano and Marcelino, were both terrific. They carefully explained the job and were super friendly and efficient. And we could not be happier with the quality of work, the results, and the very fair price! Our water pressure is vastly improved now. I would highly recommend Northshore. Description of Work: We wanted to replace our 1" galvanized steel horizontal water pipes in our basement with 1" copper pipes to hopefully improve our water pressure. (External feed was 1-1/2" copper pipes with good pressure, so that want the issue.) Our old pipes were very clogged and corroded.

M.F. Wes and Anthony did a good quality job to unclog a pipe…read morethat was affecting the drainage from dishwasher. They were patient, very knowledable and friendly. I highly recommend them.

BEWARE DO NOT USE THIS COMPANY VERY VERY DISHONEST AND OWNER IS VERY RUDE the owner lied and was…read morevery unprofessional and when brought to his attention he said he will not get any of our repairs covered by American home shield cause I questioned one of his decisions. He said he will make sure they deny all my repairs after he just said they will be fixing them. Very unprofessional and rude. Go get a plumbing repair done by a professional company cause this company is far from professional and very rude.

We had a major backup resulting in flooding on our main floor due to a broken pipe. Carlos replaced…read moreour toilet the same day and his brothers, Miguel and Fernando and Miguel's son Oscar replaced the broken main pipe and replaced the clean-out leading from our house to the sewer in a very timely and professional manner. They were by far the most efficient and hardest working plumbers we have ever been fortunate enough to hire. This was a major project and they were very honest and all prices were fair and reasonable. My wife and I highly recommend them for all of your plumbing needs! Thank you Carlos and Brothers for everything.

I had a leak coming from my kitchen sink that was leaking through the drywall in my garage. I asked…read morea few friends for some plumber recommendations and gave Carlos & Brothers a call. They answered right away and were out within the hour to help fix the leak. Not only were they super nice and professional when they arrived but they were SOOO helpful. They kept things very neat and organized especially for the given job and explained what was wrong, how it could've happened, and proceeded to help me fix the problem for a very reasonable price. Needless to say they did an amazing job and I will be recommending them to everyone I know. Thank you Carlos & Brothers!!

Was charged $180 for a new thermostat available at Home Depot for $40! When called to question…read moreprice was told they don't price match and have a 20% mark up on parts. Furnace was out. They responded promptly. Was out of town. Never got a call back to give an update so did not know if heat was fixed. I had to call them at the end of the day to see if we had heat when we got home. -20 wind chills. Was a simple fix just needed a new thermostat.

Marco wound up doing the work. Both he and Kevin were impressive in their concern for doing the job…read moreright and fixing the problems left behind by my mistake in using a handyman service for my "simple" bathroom job. Did it cost four-figures? Yes. Was not flooding the kitchen below and having the peace of mind of using a licensed and insured plumber worth it? Yes, every penny (as long as we still have the one-cent coin). Don't blunder as I did. As our other regular plumber, Brian Clar, said: Always use a real plumber for plumbing work. It costs less time and money in the end.