1. Legendary Whitetails

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    Bozeman, MT

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    Legendary Whitetails

    1.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    7 months ago

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    Boot Barn

    Boot Barn

    2.8
    (12 reviews)
    1.7 mi
    $$$

    Made 1 boot purchase with a combination of cash and gift cards. Direct ship to store, boots didn't…read morefit so I had to return them. The associate at that time was extremely helpful, made the return (apparently and offline return) And I walked away with a gift card for the entire amount. Ordered the second pair of boots online (different size). Second pair comes to the store, I try them on in the store and everything seemed ok. Got them home and just didn't like the way they felt. Return today, the associate- Cindy, processes the return, I explained how they were ordered, apparently this return goes to a gift card they have to MAIL to me?!! It's 2026! And I had picked out. Pair of boots IN STORE that I wanted to buy to wear to an event this evening...nope...have to wait 3-5 days for my gift card to arrive at the store. Manager Aurora claims the process is irreversible and I can pick up my gift card from the store in 3-5 business days an pay cash for the boots in store. No willingness to solve problems or serve the customer (anytime you start a sentence with '-It's our policy...' the customer loses). Except this time...But Boot Barn loses, I run a multi-million dollar landscape company and we're considering using their corporate gear program. Not anymore...probably cost that store $20k+ in sales annually and a long time client who will now buy boots and everything else at another store.

    Dedicated staff. They are knowledgeable about the in-store inventory. This Boot Barn has repeat…read morecustomers for a reason: the staff is helpful and the atmosphere is without any pressure. It's the kind of brick-and-mortar shop that makes purchasing in person much better than online.

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    Boot Barn
    Boot Barn
    Boot Barn

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    Montana Silversmiths

    Montana Silversmiths

    3.0
    (2 reviews)
    1.7 mi

    My new favorite shop for Western wear in Bozeman. Right on Main Street. They are a showcase for…read moreScully brand Western wear, which happens to be one of my favorite brands! They have traditional items and some that are more modern and fun. Their clothes and accessories are reasonably priced for you get. Meaning that you can get skirts for around $90 and leather jackets for around $150, with leather jacket starting around $300. We loved and tried on several items, and ended up getting a denim skirt for me, a beautiful brown suede jacket with fur collar for my husband, and a turquoise and silver necklace for me, which was half price. Service was extremely friendly. Definitely worth checking out!

    My husband and I stopped in today looking forward to doing some shopping and purchasing a few items…read morebefore PBR. While browsing, I found a bolo tie I intended to buy and tried it on. A saleswoman with short brown hair and a stalkier build immediately came over and rather sternly told me I hadn't put it on correctly and that I may have ruined it. At first I was taken back, but I explained that I knew how to operate the clasp on the back and understood how to properly put on and remove a bolo, as I'm a local and familiar with them. Despite that, she continued to repeat that I may have ruined it instead of listening to what I was saying. At that point, I simply took the bolo off, called my husband back from shopping, and we left. It was disappointing because we had planned to spend a fair amount of money before PBR, but after that interaction, we no longer felt welcome. Customer service makes all the difference, and unfortunately this experience left us feeling embarrassed rather than appreciated as potential customers. We'll be choosing to support local businesses that make customers feel welcome and respected instead.

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    Great selection of codes, shirts, accessories other western wear
    Great selection of codes, shirts, accessories other western wear
    Love this suede jacket we got!!
    Love this suede jacket we got!!
    Montana Silversmiths

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    Legendary Whitetails - menscloth - Updated July 2026

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