The staff was really helpful in navigating the store in post COVID19 status and signing me up for…read morethe new Teachers club card

Fine, I'll admit it: I'm in love with Lakeshore Learning…read more I was first tipped off about this place by one of my baby's (okay, so she's two...not exactly a baby but whatever ;) therapists and to say it was love at first sight...that wouldn't come close to cutting it. I'm a mom of four (5, 4, 4, and 2) and my youngest three have developmental delays from mild to severe. While my husband and I have come up with some amazingly engaging/proactive activities for the kids thus far, we're always on the hunt for more, for better, for That One Item/Activity/Etc. We've Been Missing. Lakeshore Learning--much to the chagrin of my Visa card--has yet to disappoint. It's by no means exclusively a store for teachers; it's by no means exclusively a store for special needs parents. Sure, sensory items and activities abound...block play, active play, puzzles, and manipulatives in abundance--but this is just the tip of the iceberg. If you don't want to make the trip (although I don't know why you wouldn't!), hit up the website and request a catalog. It is huge, glossy, and enticing. Also? Lakeshore Learning offers up a pretty sweet check in deal for the mobile Yelping crowd. As *if* you needed more incentive to stop in, right? Riiiiiiight. :)

After 2 months of waiting for this sold out event we finally got a spot at the robot date night…read more Which cost $50. But when we went to the place you pick whatever robot you want to build and it's not included in the ticket. Robot prices cost $25-$65. The host was pretty nice and he provided us with a cutter and a screwdriver. Then he played a movie while we built the robot. In the middle of the movie he provided free beer and popcorn presented by a walking robot!! At the end of the night there Wes's a robot movie trivia which was fun. The experience was really fun but I think it is a bit expensive for the ticket not including the robot.

My boyfriend and I booked a date here through HowAboutWe.com and while it was fun, I can't possibly…read morejustify the $55 cost! You get to build a robot w/ a few other couples -- each couple gets one robot -- while watching a robot-related movie. It's a cute idea but the robots cost $15-25 and you're watching an old movie in a brightly lit room where you have to bring your own drinks and food. What is the extra $30 for? Building the robot was fun (although, ours didn't work and ended up having to be repaired & re-repaired which ended up making it worthless b/c it was a bubble robot & all the bubble solution ended up getting spilled before we could even try it out) but we could have just as easily bought a robot kit from the store and then went home to build it, resulting in just as good of a time. Unless they invest in some spotlights for the tables where your building the robots, dim the rest of the lights so that you can actually see the movie, offer complimentary soft drinks, and throw down some real robot knowledge, I wouldn't come back.

Chaos at the cash registers. When you don't make the line system consistent it's difficult for…read morecustomers to be compliant. Much easier to just use Amazon.

I would like to give them a zero rating. I was gonna customer for a while always happy with…read moreeverything. But we did get two items that when we opened did not work properly from the first usage. When I went back to exchange, they informed me that they never take any refunds or exchanges ever. So unfortunately, they do not stand by their products I've got similar things from Amazon that are been opened and were refunded it. we like to support small business Which is why we go there but Unfortunately they do not stand by their products and or exchange or return anything or even talk to you nicely about it. So just be careful when you go there because things are expensive and it's unfortunate. They do not stand by their product. I have attached their policy rules so before you go, you can see what you're getting yourself into.

I mean it's a store full of random stuff. The store promotes stuff that is seen on commercials for…read moreexample : Zorbeez, Shamwow, My Pillow. It's mainly full of toys out of all the random stuff and stuff for hobbies or to kill time here. Not my cup of tea but if your hungry, they got some candy machines right outside the door.

One of the laziest groups of employees I've encountered works at this Disc Replay location. I…read morecouldn't find a specific item, so I asked a male employee for assistance. Instead of actually checking, he led me to a section that I already knew was incorrect. I went along with it briefly to give him the benefit of the doubt, but it quickly became clear he wasn't interested in helping. Without making any effort to search or verify, he simply said they didn't have the item. He then brought over another employee who immediately backed him up rather than attempting to locate the item or provide any real assistance. This was a stark contrast to my past experiences at the Orland Park location, where employees were helpful, looked items up on their computers, and were able to locate plenty of what I was searching for. Unfortunately, the lack of effort and professionalism at this location has cost them a long-time customer. I will not be returning.

I really enjoy coming to disc replay due to their large selection of games and merchandise. However…read moreI had a poor experience today when I noticed one of the plush toys I purchased was already damaged. I came in to make the return, pointing out the damage showing my receipt and the plush's original packaging and price tag, and offered either store credit or to replace it with the same plush or one of equal value. I was told no, and that they don't accept returns. Despite the fact all plush are sealed meaning I couldn't have examined it for damage til I purchased it, and they were the ones who had ordered the merchandise and sold it to me, meaning the blame is on the buyer not the consumer. I felt my money was wasted with my purchase as well as my time with my attempt to return it.

I wish no stars was an option. Today (07/09/26 about 11:30) my family came in to grab a few things…read moreout of different sections of the store. My Son who is a Volleyball player went to the sports section and picked up a Volleyball he slightly tossed it in the air to get a feel for it to make sure it would be a good ball to purchase, the associate on the floor proceeded to yell at him from across the store very loudly and with aggressive "do not play with the balls in the store" I immediately looked over because I knew my son was in that area and the look on his face was so disheartening, he didn't understand what all the aggressive was about and neither did I. I immediately placed all my items back as well advised my husband to do the same and we walked out. Her taking that tone was uncalled for and very unprofessional. We will travel out our neighborhood to go to another five below before we ever shop five below in Tinley park again and I will urge everyone I know that shops there to not patronize this location. Five below in Tinley Park please train your associates on customer service.

From the owner: hot stuff. cool prices. that's five below. extreme $1-$5 value, plus some incredible finds that go…read morebeyond $5. waaay below the rest...so let go & have fun. shop online and amazing 1,000+ store locations.