My wife took our dying dog here to put to sleep, which cast almost $400. When it was time to put our baby boy down, my wife was not allowed to be there for his final breath. So, instead of dying with the one lady he loved more than anything, he died around strangers. There's nothing humane about that. What kind of people would even want to do that to a dying dog? read more

These Assholes sold my dog they refused to give me my dog back I've had him for 6 years

Very well-run facility. The volunteers are incredibly kind and know so much about the cats and dogs in their care. I accompanied a close friend to meet a beagle from West Virginia. The volunteers/employees were very thorough and helpful as my friend adopted this beautiful dog. read more

Lehigh Valley Humane Society - Animal Shelters Near Me - Allentown, Pennsylvania

My brother on Friday was promised a Malti-poo named Estrella. So he was very happy and went shopping to welcomed his new 4 legged daughter. Bought everything from cage, bed, clothes, shampoo, toys, food, collar, leash and treats. He was told to go next day (Saturday "yesterday") to pick up the dog. Then he got an email apologizing that the dog he was to pick up was finally picked up by true owners. After he was told the dog had been there for months. How can someone get their dog back after they had taken time to claim their pet and still given an opportunity to get them back. My brother was so disappointed and sad he had his heart overjoyed with the fact that he was going to have an emotional support companion. My brother was so determined to have his companion that he ended going to Lancaster to buy his new 4 legged baby. Don't bother with these people who lie and don't do their job right. They just play with people feelings. Want a pet look at Lancaster puppies online and seek the dog you want at very affordable prices and you can even negotiate. They come with vaccines. read more

So welcoming and sweet ! The environment is like any other hospital but they attend you with quickness and they're all super friendly ! As well as D.O Arwan ! Thank you once again ! read more

I would give this place zero stars if I could, but that's not an option so I gave one. These people promised to put ferrets on hold so they can get checked out at the vet and then, when we called back asking for an update, they said that they had already been taken the day before, and there was nothing they could do about it because they gave us the wrong information. DO BETTER!! read more

We adopted a young pup yesterday. The staff was wonderful! Most of the people I saw working there were young people but very knowledgeable and caring of the animals. The staff treated us so nice and answered all our questions. This shelter is very clean and organized. They have a beautiful outdoor play area for the dogs and plenty of room to walk them and get to know them. This is the 3rd dog we adopted from LVHumane Society. We will definitely go back read more

Lehigh Valley Humane Society - Frankie the night we brought him home - Animal Shelters Near Me - Allentown, Pennsylvania

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If I could give 0 stars I would!! 0/10 recommend. The dogs look very unhealthy and dirty. The manager was very rude!! His info is in the photo. The manager Joe stated I was antagonizing a dog by looking him in the eye because he was barking , when I never even looked at the dog. When asked if he could not assume and look back at the camera he said "this is my shelter I know my dogs now follow me to the front so y'all can get out". He also followed that by quoting he studies dogs for a living and doesn't care what the cameras presume.Which was extremely rude and disrespectful. He then proceeds to say he can be rude because he gets a "check" . Which had nothing to do with the topic at hand . Wouldn't recommend this place to anybody looking for a positive environment as you continue your search for a dog. A recommendation definitely should be made to send Jo Irizarry back to customer service training where he needs to evaluate how he approaches people as a "manager" because that interaction was unacceptable. read more

Lehigh Valley Humane Society - Animal Shelters Near Me - Allentown, Pennsylvania

I just had to put my best friend down right before Thanksgiving. I was lost without a dog. I went to the humane society, "just to look". The first visit I cried all the way home. I had to go back. The following day, I went and spoke to Joe. I've seen the reviews. He was nothing but kind and helpful to me. He helped me more than I can express. I went home with a German Shepard named Rambo. Everyone loves him, and he loves everyone back! Joe's job is to place the right pet in the right family. He takes his job very seriously. I don't have very much information on Rambo. Poor baby was just abandoned. I waited a week to write this review so I could give better input. Rambo is everything I needed. He hasn't had 1 accident in the house, he's very trainable, he a great watchdog, and he's a real sweetheart. The people who run this shelter are overwhelmed. I can't even imagine the rollercoaster of emotions that it must take to work there. Please, people, give them a break. Their job is hard enough without all the negative reviews. God Bless you all, and Merry Christmas. You gave me the best present ever! Sincerely, Rose S. read more

I already had 10 cats in 1993, so when I found a sweet little kitten, I took him to LVHS and specifically said that if they couldn't find him a home, please call me. I called the next day to check on him. They said they put him down because he had a severe upper respiratory infection. Of course I was extremely upset and confused because he seemed perfectly healthy to me. But, I accepted their judgement since, after all, they are the 'humane' society. A few months later, I found a cat who obviously was simply lost on the highway. He was perfectly healthy. Took him to LVHS to see if there had been anyone looking for him (pictures / flyers, etc.). They told me to leave him with them. That they're where most people look for their missing pets. Again, I said if no one claims him, call me. I called the next day. He was put down for 'a respiratory infection'. Lies. I later found out that a high percentage of animals surrendered are immediately euthanized. Please never surrender an animal to LVHS. read more

Twice they have adopted a kitten I had on hold to someone else. They don't return calls. Staff is generally unhelpful and don't respond to questions. update: The adoption specialist lied to me about kitten availability again. Absolutely awful. Worst experience I've ever had attempting to adopt a kitten. It might be a bit much to call them incompetent, but it's fairly accurate. read more

One of, if not the most clean, maintained, best smelling, and well-equipped shelters I have ever seen. Nice staff. Slightly unclear adoption procedure, but over-all super great place to find your next best friend. read more

Yesterday was the last day that our group will ever take a cat to this Kill Shelter. 1 of the 4 cats brought in for TNR had an injured paw. They said that it was septic, bone exposed and called Carol Dos Santos (Aunt Helen's Cats In Need) who told them to euthanize it. The cat could have been saved. If antibiotics would not have worked, then the paw or leg could have been amputated.. There were other alternatives It is not right how quick they are to put these cats down. You can not call this place a No Kill Shelter. They claim to be going for a goal from 97% to 100% No kill. That is definitely not the case, especially when they are euthanizing ear tipped cats brought in by the Allentown Animal Control. read more

Lehigh Valley Humane Society - Animal Shelters Near Me - Allentown, Pennsylvania

My advice is to avoid this place. Dogs in their "care" were neglected and sick before being placed. They do not answer the phone or return messages. They ignore emails. It's not surprising they can't be bothered to answer questions when they can't be bothered to properly care for the animals in their shelter. I realize most of the people are likely volunteers, but someone needs to oversee things. You often hear the excuse that these shelters and rescues are so overwhelmed, and it's not their fault. Well, there are plenty who still manage to find the time to do their jobs properly, volunteer or not. There are still those out there who care. They do not work or volunteer here. read more

The manager Joe is very rude. He should have training on how to respectfully talk to people. He argued with my 18 year old daughter. He's 35. There's a way to treat people with kindness. When confronted he yelled at me as well. This place needs to replace the staff with kind people who actually care about the animals. Not saying all of them are this way but some are. read more

Disorganized and not truthful. Double vaccinations given within 20 days as dog was adopted (have records of such), brought back, and then we were called she was available even though we clearly were there 1st after we responded to a pet alert. The dog was under 4 lbs at adoption so double vaccinations clearly were not good. Saw an obvious problem and brought her to be vet checked at LVHS next day. LVHS vet blew off several large mammary tumors as benign nodules and can let them go. Follow up at our vet was visually diagnosed as such tumors. LVHS excuse was they weren't seen even though dog was spayed a few days earlier and tumors were next to fresh scar and could have been addressed then. I would never go back there or trust their vet clinic. read more

My dear friend and I went in to adopt a dog approximately two months ago and not only were we extremely upset that they treated us that we were intruding, that we were unwelcome, and that we were interrupting them from being on their phones, but the lack of care and consideration of the animals was so apparent, we both left crying. In addition, there was no good reason why my dear friend would be denied adoption of an animal in dire need of a home, love, and attention that thy so deserve because she donates, has resecued from there in the past, and even has her own home and pet insurance! For two weeks she checked her email and called numerous times until she finally reached someone who finally took their time to check if she was approved or not. Yes, she was. Yesterday, she tried to donate money, as she does and had no problem donating to other organizations, but the workers at The Humane Society on Dixon St., in Allentown, PA, kept referring her to a recording!!!! A recording!! These poor animals are being neglected, we saw this firsthand, no one is doing their job, passing the buck--we saw this firsthand, also, and it has been proven over and over again. There are plenty of workers there, but they are too busy playing on the phones and laughing-We saw this! read more

i've tried contacting them for over a week and no response. the cat i got from them is so destructive and idk what to do

We found a stray kitten with an infection his eyes. we asked if they would take him in to take care of him. they said no because they don't want to give it to the other cats. i thought they were a place to take care of sick strays also. they said they would put him down. they should rename themselves the Lehigh County Inhumane Society. pieces of crap. the kitten is doing better now since we are taking care of him. giving him to a family member for a home. read more

Lehigh Valley Humane Society - Animal Shelters Near Me - Allentown, Pennsylvania

Used to volunteer here and all I can say is that these bad reviews are right...they do euthanize for space. There have been as many as 13 dogs euthanized in an 8 day span. The new kennels are not good. The dogs have no space to move. They were short-staffed and the animals were not getting out to go to the bathroom on a regular basis. Just as of May, I found them lying in their pee and feces. Lying on blankets of filth, the water bowls empty, wrong food given...The worst thing is the dogs that are euthanized are usually not given a chance. They are usually only there for a month or two and the reasons for euthanizing often have nothing to do with any bites or human aggressiveness. It is a very bad situation and my heart goes out to all the animals that are there or even come through the doors because there is a good chance they will not leave alive. I do have evidence to back up everything I am sharing...I have two pictures below and I cut the dogs out for privacy, though they might have been euthanized. I have more evidence, but this is a prime example of everything... read more

Lehigh Valley Humane Society - Brown stuff is diarrhea and there is a dog there. - Animal Shelters Near Me - Allentown, Pennsylvania

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I found a cat and took it in. Had it for two weeks and decided to give her to the human society on dixon st. Two days later I found the owner. I called the human society and someone there told me they put her down.What after two days. She was not feral or aggressive. The owner went there and they didn't give her any help or information because they put her down. This is not right. I'm sure the cat was scared not violent. The owner was no help. He just said that's their policy. I am sick about this. read more

Adopted from here Months ago. Not my first rescue. Called to get help for dogs issues. Would only help if I paid the trainer $50 for 30 mins. n he will not come to our location to see dog in it's every day setting. If I'm not satisfied with this then surrender her again. Is that really "rescuing"? Too bad all the fundraising doesn't seem to trickle down to the pups. read more

We love mason! This place will help you adopt ! This facility will get all the resources help you need to keep your pet or put it out for adoption! The best thing to do to go there ! The most of the time communication over the phone not too great ! read more

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I've had 2 excellent dogs that I got at the LVHS and the staff were very helpful with both adoptions. They always have a great selection of dogs and cats. Wish I could take them ALL home!! read more

Lehigh Valley Humane Society - This is the day before I took Butch home. It's almost 5 years now and he's my best buddy! - Animal Shelters Near Me - Allentown, Pennsylvania

I have donated to this organization for years. This is the first time I am using their services. I completed an online application only to find out they can't take my pet. I will continue to search out rescue centers. But I now empathize with those who drop pets off at random places. These organizations fail to support desperate individuals trying to do the right thing. My money will go elsewhere. read more

Called and applied twice to adopt. Been a month and not a follow up or call, but emails to donate sure come through. Shameful. Feel bad for the puppies. Oh well. read more

The office staff are very grumpy. They tend to talk to you like you're an idiot and if you walk out the door for something in the car and walk back in they make you go through the whole entry procedure again and all but read you your rights. But the people who actually work with the animals are wonderful and really care about them. They are pretty strict about the rules and adoption procedures but I believe they are going about things that way for the best interest of the animals. I've been jumping through hoops for a couple weeks but finally got my adoption approved today and will be picking up my pup in another week. read more

We adopted a dog from the LCHS several months ago....the staff was extremely friendly and VERY helpful. The older German shepherd we fell in love with was actually being looked at by a GSD rescue group too, the staff went out of their way to make sure we were able to take him home! Thank you guys for everything you did for our family!!! read more

Lehigh Valley Humane Society - Our adopted GSD!! - Animal Shelters Near Me - Allentown, Pennsylvania

I'm an animal lover who truly believe that domesticated animals are the perfect companion to humans. I think so many times what it will be like if the LCHS was not there. The LCHS shelters and save animal lives, care for them and find them a home. They offer very affordable medical care for pets. I love everyone there. Always willing to help. Good job LCHS and thank you!! read more

My husband and I adopted a kitten 11 years ago from this shelter. We loved our cat who died last year from lymphoma. We had her put down because she was suffering. Today, we went to the Humane Society with the intention of adopting another cat. We looked at all the cats and were informed we couldn't touch the cat we were interested in until we filled out an application and were approved as a potential adopter. We were told that is your "new" policy. We would have to come back after we were approved. I'm sorry. But you are making this too difficult to adopt these precious animals. I was offended and left heartbroken. The cat we were interested in was confined with a horribly ill cat. In fact, we would have taken two of the three cats in that cage and gone right to our veterinarian. I was horrified. read more

I send out donations at the end of the year. After a great tour last year I sent a large check. Even though my heart aches knowing my dogs burial spots are no longer visible or their markers! Though the cemetery got mowed ....as the markers began to sink..... They were Never brought up to the proper level. Hence lost forever. But, I donated anyway. Point being.....all my donations I send I get a thank you note or some kind of acceptance response so I know it was received. Not from you?? Why? read more

They are really doing everything they can. I had never been there before I came in looking for a cat, I came back a few times, and the last time was to pick her up. I'll never be back because both the cat I already had and the cat i just adopted will live for another 10-15 years and I'll be long gone from Pennsylvania by then. But they are doing amazing work. The shelter was overfilled, the staff was incredibly busy, and my cat was overpriced at surface level, but they're running on donations. I spent two days at the shelter over a weekend, and two volunteers spent so much of their time helping me find the right cat. I ended up finding a wonderful cat as my ESA, and getting her was a mess with the shelter system, but they spayed her, cleaned her ears and teeth, updated her vaccinations, and while she was at the shelter SHE HAD BEEN CONSISTENTLY GROOMED. Not well, but they have so many cats to take care of. She is a long haired cat, that's a big deal. she could easily have been one dreadlock. They activated her microchip and gave me a huge packet that contained its information as well as her records and my adoption receipt. They took a stray cat off the street, took care of her, and I was able to adopt her and get my ESA. She probably has a parasite (got a vet appointment in a few days) and she is underweight. She has some issues, but that's descriptive of most cats at every animal shelter ever except the ones that don't care about getting as many animals into homes as fast as possible. This isn't a high functioning shelter. Its an efficient one. And I looked carefully at the details on their cat list, not many of them stay for very long. They get them out. I'm amazed at some of these reviews. You want special treatment at a HUMANE SOCIETY? In ALLENTOWN?? The staff isn't going to suck up to you. They're not going to wait on you, and they don't have a perfectly smooth system. It's rough but they are making it work. Animals are hard to take care of, and owning one is NEVER a smooth process. If you're so desperate for personalized staff attention and a system that's easy to deal with, maybe you should go to Costco, get a roomba, stick a fake tail on it, and call it George. read more

Lucas showed us a dog that didn't work out with our dog, but he was very professional and had knowledge of the animals. All the staff were very friendly and the place was clean. I would highly recomend this place to anyone looking for a friend. Diane G. read more

So, we had been feeding a stray cat in our backyard for over a month. He would play with our dog, and even gained the name of harry Houdini. Henry was a friendly cat, but sadly Harry had a broken paw. On Sunday, we took Him to the Humane Society of Lehigh County. Upon bringing him in, we asked point blank "you won't put him down will you?" We were told no that they are a no kill shelter. On Monday, my boyfriend went back to pick up the crate and asked to see Harry. He was then told that Harry had been euthanized. Shocked, he asked why and was told and Harry was aggressive. Honestly you would probably be aggressive to if you are in a cage for 24 hours. Nobody ever called us, and it feels like they did not even try to help him. As a friendly cat they played with the dog, and even came over to us and let us pet him. There was no way this boy was aggressive. He wasn't even given a chance to live. I will not support this facility anymore. read more

The LCHS has undergone new leadership that has transformed it into a truly positive community member that celebrates its many successes and welcomes partnerships to help animals with open arms. I am especially impressed with their joint efforts with other dedicated animal advocates to make a difference in our greater Lehigh Valley area. The social media output of the LCHS shares the hard work and dedication of its employees and volunteers as it highlights the beautiful animals who deserve loving homes. We are so lucky to have the services of the LCHS to promote a humane, caring society! read more

ive been here numerous times over the years and personally have adopted through this location. not sure if its new staff but i have never experienced such poor service. anyone i spoke to was rude and not helpful. seemed to be bothered they had to actually stand up and pay any mind to ANYONE that walked in not just to myself. very disappointed and hope they don't treat the animals the same way they do the people. read more

This is a wonderful caring no-kill facility which takes in all comers, no matter what the situation. They deal with the most difficult of cases and accept what others may turn away. The volunteers here are dedicated and shower love on all the animals. It's truly worthy of five stars. read more

When we got our dog 3 years ago there were nice people here. Sadly we had to return our dog since we had a newborn and he was getting jealous and we didn't want to chance anything. First off, they don't return phone calls, they talked to us like we were dirt. The dog was on medication that gave guidelines not to stop abruptly and the woman at the desk ignored us after we started talking about the medication. Rather disgusted with the way things were handled. I give two stars because our visits before with the younger women working the desk were much better and actually friendly. read more

I've found a stray dog (no tag or micro chip), in my driveway and called the Lehigh Valley Humane Society. After three days, nobody called back. I wrote them email, no answer there either. You can donate money, but when it comes to answer the call, they are nowhere to be found. It's easy to say we care, but it's a different tune, doing something about it. read more

Nasty nasty group of workers or volunteers. No one introduced themselves. No one welcomed us in. And the stench was horrendous. They do not clean this place and it reeked. Laziness is unacceptable when you're caring for animals. They were too busy gossiping. They dragged in a tranquilized dog and had nowhere to put it. Very unorganized and very unprofessional way to bring a drooling animal in in the middle of an adoption center. And this was just one of the many red flags. We called prior to driving an hour to visit and see if the kitten we were interested in was available. Before we left we were told there were no adoption applications and that we would be the first. When we arrived 2 hours later there was so many applications apparently they were capped and wouldn't even consider ours! I'm a lawyer, my mom is a doctor, and my sister is training to be a vet. We are good people and felt like as soon as we walked in we were treated like garbage instead of people who wanted to give a kitten a new loving home. It was one of the weirdest most uncomfortable encounters I've ever experienced and I only have ever rescued animals in my entire life. The way they treat people coming in based on whatever "system" they have does a disservice to the animals. I felt like we were bothering them by coming in. That's the opposite of how you should treat people who dedicate their lives to giving homes to loving animals. They need a performance review. read more