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    Leigh Ann McIlwain, DMD

    1.0 (1 review)
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    10 years ago

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    Sea of Smiles Pediatric Dentistry - Dr. Lisa LaPresti

    Sea of Smiles Pediatric Dentistry

    2.3(15 reviews)
    1.8 mi

    I have been waiting for the dentist to call me to clarify my experience and hasn't happened yet, so…read moreI hope they read this message. I scheduled my daughter's emergency appointment for a Monday morning. I took time off from work and I kept her home from school. The office called me that morning and told me they couldn't see her because the dr. had an emergency, but she could be seen the next day at 9:30am. I had a VA appt and a dentist appt for myself starting at 11am, so I knew I was able to make everything on time. I kept my daughter from school, again. Showed up at 9:20am, she was seen, told me what she needed to get done and sent us to a window where I was told I needed to either come back another day or wait until 11am. As I was talking to the girl in the window and explaining to her that I got my original appt cancelled the day before and I couldn't wait until 11am, the office manager comes out of her office, shrugging her shoulders and interrupting my conversation. With a rude demeanor, she told me that if I didn't like it, I could leave. I told her to put herself in my position, that I called out from work the day prior, my daughter had missed 2 days of school and I had other appts that morning, but my daughter needed to be seen to fix her tooth. She didn't care. She didn't apologized for the delay, for the cancelations.. She kept shrugging her shoulders and telling me that if I didn't like it, then leave. Against my will, I decided to stay, for my daughter's benefit. I had to cancel my VA appt, which are hard to get, and canceled my dental appt, which was important. This office manager didn't care at all. I have never encountered someone so rude and careless for the patients as she was that day. I wasn't planning on coming back with any of my kids. However, a week later, I received a letter saying that my services had been terminated. As a private practice, they should have heard both sides of the story before dismissing 4 kids. That woman is a poor example of what customer care is. I don't recommend this place at all. They don't care about the patients and their families. as long as you pay and do what they say without arguments.

    Please don't bring your children to this office and leave them in the back with the adult staff…read moremembers as they may give them a complex if they are only 11 years old I need braces put on their teeth. Don't take my word look at all of the reviews this is a very tasteless practice!

    Photos
    Sea of Smiles Pediatric Dentistry - Hygiene Room

    Hygiene Room

    Sea of Smiles Pediatric Dentistry - Hygiene Room Pic 2

    Hygiene Room Pic 2

    Sea of Smiles Pediatric Dentistry - Hallway Pic

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    Hallway Pic

    Pettinato Children's Dentistry

    Pettinato Children's Dentistry

    3.5(39 reviews)
    3.3 mi

    I would highly recommend calling in to schedule an appointment as I tried using their AI text…read morescheduler and the staff never got my appointment. When I did make it in, my kids loved the place. It is such a cool place, the decor and gaming area alone was enough to make my kids happy. I had 2 back to back appointments but they ended up servicing both at the same time and that was wonderful. I was able to watch both kids at the same time, the dentists were all wonderful. They did a nice job making the kids feel comfortable and cleaning their teeth. We will definitely be going back.

    Don't bring your children here. When Dr. Erika was injured and her sister, Tierney, took over the…read morepractice, things went downhill quickly. This office used to feel welcoming and was filled with happy hygienists and patients. Now the atmosphere is completely different. The office is cluttered with dinosaur decorations everywhere, and the staff seems to have changed significantly. Dr. T appeared to start with a full team but now seems to be down to only a few people. In my experience, her communication with both children and parents comes across as rude, petty, and snide. I'm also concerned about the dental recommendations we received. My kids go every six months for cleanings, and at our last visit I was told my son had holes in two teeth and might even need two root canals. That didn't sit right with me, so I got a second opinion from another dentist. The second dentist found no issues at all. Between the overcharging, requests for reviews, and what felt like questionable diagnoses, I no longer feel comfortable bringing my children here (and we've been here over a decade). I would strongly recommend getting a second opinion if you're told your child needs major dental work.

    Photos
    Pettinato Children's Dentistry - Some teeth cleaning

    Some teeth cleaning

    Pettinato Children's Dentistry
    Pettinato Children's Dentistry

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    BayBreeze Dental

    BayBreeze Dental

    4.1(9 reviews)
    4.0 mi

    I waited until I had several visits to this dentist, before writing this review. I had to first…read morecall because of a dental emergency. They got me in within 24 hours and were very patient and kind. Dr. P explains in full detail (several times I asked the same questions) until I understood the situation. I have had some unpleasant experiences from other dentists and am an anxious dental patient, and I can say- that this office has been helpful and kind each time. I have to have some work repeated that I had done years ago - and Dr. P has been great working with me and my anxiety. He has done wonders to alleviate my fears and alleviate the pain and discomfort I have while getting work completed. They are upfront about the procedure, cost and timeline. They "cater" to the fear and allow you take a break, watch tv or listen to music - and everyone in the office seems to genuinely care and want to help. So, now my husband and I are patients and when my daughter turns 5, she will be a patient.

    Absolutely horrible service. Waited two hours to get taken back AFTER my appointment time. Very…read moresmall waiting room with very loud and disruptive music blasting in your ears the entire time. Multiple patients AFTER my appointment time got taken back but they can't take me??? Asked the front desk to see what the wait was and they smirked at me, essentially laughed and made fun of me, just to say it would only be (just a minute), when it ended up being another half hour wait!! Once I got taken back, I was first told I was fully qualified for invisalign then they proceeded to tell me that I needed to go somewhere else to get it? Makes no sense as I told them multiple times that's the only thing I want and they're trying to refer me away for braces?? Absolutely horrible customer service, would not recommend EVER coming here. Choose ANYWHERE else.

    Photos
    BayBreeze Dental
    BayBreeze Dental
    BayBreeze Dental

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    Pediatric Dentistry of New Tampa

    Pediatric Dentistry of New Tampa

    3.6(14 reviews)
    4.1 miTampa Palms

    Total sham of a practice. They claim to be experts in complex pediatric dental conditions and will…read moreonly treat you if you sign a contract worth $4750 for a care plan. We start care with this office, and after 3 visits all my child had received are x-rays, and a myomunchee (a $50 soft silicone orthotic I re-ordered from Alibaba.com). Besides giving us the myomunchee, our initial $2500 payment got us nothing - zilch. We signed a contract for getting a Mybrace, and there was no fitting or provision of the same. After 3 visits with no actual dental care, we called the office and wrote to them in October 2022, and informed them we no longer wish to continue the once a care. The office didn't acknowledge our termination notice, or give us a refund for services not provided. We don't hear anything from the office after, till the date I'm writing this review-over a year later in November 2023. This office has the audacity to bill us for care we didn't receive, **after** we told them we didn't want to continue with their practice. I called their office to rectify the situation and from the front desk's canned response, they clearly have done this before. Please look at other negative reviews about their nefarious billing practices. I wouldn't recommend this office to anyone looking for quality care, and I hope they suffer the consequences of predatory patient care practices.

    An absolutely wonderful kid's dentist! The office staff and the dentist were very friendly and…read morehelpful. My 1 yr old was treated with the best care. A great place for her first dental visit.

    Photos
    Pediatric Dentistry of New Tampa
    Pediatric Dentistry of New Tampa
    Pediatric Dentistry of New Tampa

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    Leigh Ann McIlwain, DMD - pediatric_dentists - Updated September 2026

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