I would highly recommend calling in to schedule an appointment as I tried using their AI text…read morescheduler and the staff never got my appointment. When I did make it in, my kids loved the place. It is such a cool place, the decor and gaming area alone was enough to make my kids happy. I had 2 back to back appointments but they ended up servicing both at the same time and that was wonderful. I was able to watch both kids at the same time, the dentists were all wonderful. They did a nice job making the kids feel comfortable and cleaning their teeth. We will definitely be going back.

Don't bring your children here. When Dr. Erika was injured and her sister, Tierney, took over the…read morepractice, things went downhill quickly. This office used to feel welcoming and was filled with happy hygienists and patients. Now the atmosphere is completely different. The office is cluttered with dinosaur decorations everywhere, and the staff seems to have changed significantly. Dr. T appeared to start with a full team but now seems to be down to only a few people. In my experience, her communication with both children and parents comes across as rude, petty, and snide. I'm also concerned about the dental recommendations we received. My kids go every six months for cleanings, and at our last visit I was told my son had holes in two teeth and might even need two root canals. That didn't sit right with me, so I got a second opinion from another dentist. The second dentist found no issues at all. Between the overcharging, requests for reviews, and what felt like questionable diagnoses, I no longer feel comfortable bringing my children here (and we've been here over a decade). I would strongly recommend getting a second opinion if you're told your child needs major dental work.

We traveled cross-county to Lil Sunshine Smiles Dental after they took good care of us many years…read moreago. When I took him to a new dentist closer to our home, the lady spent only TWO minutes with him, then sent him back, claiming he wouldn't let her work and recommending a specialist so they could put him to sleep for treatment. I'm so glad I tried again with Lil Sunshine because I often have to jump through hoops to get services for my son. They let me go back with him, guided him through every step, and did a fantastic job accommodating him. Thank you so much!

I will never go to this clinic again, and I will not recommend it! We came to have a tooth…read moreextracted. My child was scared, the doctor could not find common ground with the child. She showed him the needle from the anesthesia injection. He was even more scared. He grabbed the doctor's hand, the doctor refused to continue the procedure. We waited for an appointment for 2 weeks, the child's teeth hurt, there are two of them, but the doctor decided that the extraction should be done under anesthesia. We always extracted teeth, and my son was always worried and cried, but other doctors always tried to calm him down. In this clinic, the doctor did not even try to calm the child down. I am horrified! Wasted time, the child is upset. He cries that they did not extract it, because the pain bothers him.

Love, love this dentist for our daughter. Dr. Makrum is truly wonderful and her staff are…read moretop-notch. Upon entering, your child will have a play area to the right that is always streaming Disney movies. Further back are individual examination chairs and rooms. Bright colors and calm environment that is an immediate stress reducer for apprehensive children (and parents). Dr. Makrum has excellent bedside manner, speaks to the children in a relatable manner, while being very gentle and calm as she explains what she is going to do. Our daughter loves going to see her and always asks when her next appointment is. Recently, our daughter chipped her tooth while playing on the playground. It was a Saturday and the practice was closed but we left a message on the emergency line. Within minutes, Dr. Makrum was calling, asking what happened, having us text photos and then recommended a course of treatment at an emergency dentist. She stayed in contact until the tooth was repaired and then had us come in the following week to inspect the work. You won't find a better pediatric dentist!!

This is the easiest pediatric dentist office that I've taken my kids to. It's harder to get…read moreappointments right away now than when my kids started here 4 years ago, so Dr. Mackram isn't popular in Westchase. However, getting in and out during appointments is still a breeze. We've never waited more than 5 minutes past their appointment time and I've never waited over 30 minutes for the appointment to be over. We used to go to an extremely popular pediatric dentist in Palm Harbor where the waiting room would be packed, we waited at least an hour past our appointment time and you couldn't leave without a high pressured up sell. Not at pediatric dentistry of westchase...in and out, no pressure and great service. The office staff is extremely friendly, there are plenty of up to date periodicals to read in the waiting room and the facility is always clean. Highly recommended.

I can't tell you how much I appreciate these ladies. They take such good care of me. I am ultra…read moresensitive from my past experience and from the front desk to the the hygienist and the nicest doctor very professional she's very knowledgeable and cares about you. I feel like I'm in the best hands. Thank you Dr Sheetal. I'm not afraid to go to Dentist anymore.

I was so excited to go bliss dental lounge. I was having a problem pain in my upper tooth which…read morewas going to my ear. She wrote me Tylenol three prescription and said I need to schedule with a for tooth extraction later that night last night I called the five times. I called after hours five just rang busy this morning. They called me because I'm in excruciating pain in my tooth area and they do not take care of patients after hours. Unbelievable. She gave me Tylenol three for excruciating pain today. She said she'll call me in a steroid for my Ear. Well, no did not take care of me as a patient last night when I needed you in horrible your is emergency some of them will not take care of you after hours. No matter how many times you call so disappointed.

My son saw Dr. R and Layla yesterday and they were absolutely amazing and patient with him! The…read morefront desk staff were so polite as well. Overall was a much better experience than any other dentist visit he has done.

We visit the Wesley Chapel location usually, and every time we're reminded of how grateful we are…read moreto have found this office. Dr. Bezerra is absolutely phenomenal with both my 2-year-old son and 4-year-old daughter. He treated my son for dental surgery with such compassion and care, and not only did he offer a much better price than our previous pediatric dentist, but the overall experience was night and day. He was our third opinion--and truly, a godsend. I'm beyond grateful we found him. His entire staff is warm, welcoming, and genuinely kind. It's such a gift to see my kids excited to go to the dentist! As a mom, that kind of peace of mind is priceless. I wholeheartedly pray that God continues to bless Dr. Bezerra, his staff, and his practice with favor and success beyond anything they could imagine. They truly deserve it.

I was so nervous bring my two daughters into their dentist apts, i was afraid they would either…read morefreak out, cry,or beg me to take them back home. it was everything but that. the warm welcome they showed us was exactly the way to earn the trust of two toddlers. i'm so extremely pleased with the visit/check up. this team went out of their way for the comfort of my girls, Dr.DeDomenico was informative and so good with my girls, my 4 yr old thanked me for the fun visit and asked me to take them back next week :) that's when you know you've struck gold with the search for a pediatric dentist. thanks guys!!!!

Dustin DeDomenico is absolutely wonderful with our girls. We've been taking them to his office…read more since they were 1 yrs old...they always enjoy their visit. He has kids and is easy to relate to when he provides examples on how to improve teeth and gums health.

Not your typical dentist office, this locations runs like a well oiled machine. Short wait times…read morealthough Dental Care and Hunters Green is a very busy practice. They are kind and considerate of each guests time and concerns. Highly recommend!

This is the experience of my family member and I am so upset because we as a family are all…read morepatients here and have experienced several mishaps and poor quality of care and horrible personal treatment and service........ I hope you all are able to take into consideration why I am choosing to leave this practice and strive to do better. I NEVER write reviews or send complaints; I usually just move on from situations but this time I felt I had to say something. I am so upset about my experience here. The office itself is beautiful and clean and some of the staff (front desk/some hygienists) are wonderful, however the rest, not so much. Multiple times I have been coerced into immediate procedures such as cavity fillings, sealings, wisdom teeth removals and fluoride. When I explained that I did not want to get fluoride due to it costing money, I was told to get it instead of getting my nails done next time. It is not that simple for some people. The hygienist doesn't know me personally and doesn't know my financial situation or if I even pay for my nails! Paying for the fluoride treatment could be the difference between eating or not eating some days because not everyone has money to blow, and fear mongering your clients and forcing them into procedures and processes they don't want is VERY off putting. Furthermore, Dr. Helen is extremely unempathetic, cold and does not care about the wellbeing of clients. The day my wisdom teeth were removed I was not only coerced to get them out but she was horrible. I explained that my father was dying in hospice care and I wasn't comfortable getting a procedure done that day and she kept pushing me and pushing me until I said yes. I explained that I had anxiety over the whole situation and did not like the laughing gas which may cause me anxiety and so I was crying. The hygienist who helped me that day was amazing and did everything in her power to try and keep me calm but as soon as Dr. Helen came in, she expressed how annoyed she was with the hygienist for helping me and how annoyed she was with me for being anxious and told me "figure it out you need to just calm down". I understand that my anxiety in the moment is no one's responsibility, however it wouldn't hurt to show a little compassion! When I expressed that I had issues with dental hygiene due to mental health issues and asked for advice on how to better my oral health she told me "well you can't do that you have to just take care of your teeth." Extremely unhelpful and cold! She could have easily taken 30 seconds to recommend products to me or help me with my oral health since she is a dentist after all. My most recent visit was horrendous. Again, the hygienist was coercing and filling me with fear to force me to get my cavities filled right then and there, get a tooth sealed AND get fluoride. Once I finally relented and said yes and we began the procedure, it went downhill from there. When they were cleaning my teeth, it hurt and my gum on my back right lower mouth was damaged and is STILL inflamed. While Dr. Helen was filling my cavities; she chipped a piece of the back of my upper right tooth! Thankfully it is on the back of my tooth so it is not visible but it's still ridiculous. I hope this review is shared with the staff and taken into consideration so you all can improve for future reference. This has been a horrible dental experience and I hope you guys can make a change to stop forcing clients into things that they do not want to do or cannot afford and that the doctor and some of the staff can begin showing compassion and empathy.

I've had so much dentist trauma and I am always nervous about going to a new place…read more They were so kind, explained everything and their process is so easy. They cared what my opinions were and didn't try to talk me into treatments I don't need. I'm so happy with the service here!

I hope my experience is not the norm, I had an awful experience at New Tampa family dental…read more The experience started with me scheduling a routine cleaning over the phone and the receptionist taking down my insurance information. Over the next week I received two additional calls from New Tampa family dental asking for my insurance information because they kept failing to enter it into the computer correctly. Then a few days before my appointment I received a health questionnaire that I had to complete through my cell phone. At first this seemed like a typical dental questionnaire about allergies and previous surgeries. However, I was required to enter my insurance information a fourth time, upload pictures of my driver's license, and answer roughly 50 to 100 questions about my health history. On the day of the appointment I was asked to arrive 15 minutes early since I was a new patient. I was informed after arriving that showing up 15 minutes early was not necessary since I had already completed the excessively long health questionnaire. I then proceeded to wait in the waiting room for 20 minutes before being called back. Once the cleaning began I was informed that I would need to complete mandatory extra services that were not covered by insurance. When I questioned why these extra services were mandatory I was never provided with an adequate explanation. I have never had a cavity and dental cleanings have always been run-of-the-mill for me. When I refused to accept the extra services New Tampa family dental refused to treat me. I ended up walking out of my appointment without completing my routine cleaning. A few weeks later I went to a different dentist in Wesley Chapel and was faced with none of these mandatory extra services and received compliments on my oral hygiene. New Tampa family dental was an outlier in every interaction I had with them, and they were not an outlier in a positive direction.