I called multiple dental offices while dealing with a cracked wisdom tooth and severe pain, trying…read moreto find anyone who could help quickly. Konikoff Family Dentistry assured me they could help and got me in the next day. I was relieved. What followed felt less like patient care and more like a bait-and-switch. After X-rays, I was told they couldn't actually treat the problem and that I would need to see their specialist -- with an appointment scheduled a MONTH later. A month. For a cracked wisdom tooth causing significant pain. But somehow, despite being unable to address the urgent issue I came in for, there was still time to discuss teeth whitening treatments and tell me I supposedly had multiple cavities that would require extensive work. I left, found another dentist the very next day, had the wisdom tooth removed immediately, and was told there were no cavities or other issues. I understand referrals happen. Specialists exist for a reason. What I do not understand is bringing in a patient in acute pain, failing to meaningfully help them, then pivoting to cosmetic upsells and questionable diagnoses while they're sitting there suffering. If your office cannot provide emergency treatment, be honest about that upfront. Don't tell people in pain you can help, only to turn the visit into a sales opportunity. I would strongly encourage anyone seeking urgent dental care to get a second opinion.

Quality, friendly, professional, and caring staff and Dental personnel. They treat you well. They…read moreoffer clean sterile treatment areas, as well as the office and restrooms. I've been coming to them for many years. That's why I recommend them.

Love this Dentist! I have been coming here for over ten years (since before it was The Dental…read moreStudio). Dr. Kent is kind, funny, and caring. Mario, the dental tech, is fantastic! I have had everything from a cleaning to a root canal at this office, and you are always treated with care. It is a small office, but I like that. You get a more personal touch. I also have a family member who comes here and fears dentists. They treated them with care and kindness, and now they are able to go more regularly despite their fear. If you live near Ocean View in Norfolk, give them a try!

For years, I've been driving 5 hours for my dental visits due to EXTREME fear of dentists. All work…read moreover the past few years, outside of cleanings, was done under sedation. So, I get it. A little over a year or 2 ago, I let Dr. Kent check me out for an abscessed tooth & he was great. He was gentle and explained everything. He answered all of my questions and my hippie-esque concerns. And, most importantly, he didn't hurt me. I don't have a ton of experience with him, but so far so good.

Love this place! Everyone is very friendly. The dentist has always been my favorite doctor to go…read moreto, and this office has an amazing staff making an even better experience. Update - very difficult to schedule with some of the dentists. They only have one dentist who does invisalign and she's only available on Mondays and some Wednesdays so it's quite difficult to schedule in with her. Most of the women are very nice and all of the techs are super sweet.

Horrible service, and I was a customer for years but after my last experience will never return. I…read morecalled and emailed asking Dr. Frazier to contact me about the experience and nothing.

Simone and Bonnie are Arrogant. Have Poor Bedside Manner or should I say Dental Chairside Manner…read more When questioned all of sudden you are not a "Good Fit" for the practice. Interesting that the fit was good for 20 years while Horrowitz was there. Highly do not recommend

Dr Simone is a professional who cares about his patients' comfort. I had an implant inserted; he…read moreand his technician listened to my concerns; they were not impatient with me. Also, I was aware-both verbally and written-of all post op instructions. The atmosphere in this office is both pleasant and welcoming.

I called this venue in May 2024 for a cleaning appointment and was given a date in November 2024. 7…read moremonths from the day I called which was fine. I asked if they accept my insurance and they said yes. Yet 1 day before my appointment, they called to inform me that somehow they don't accept my insurance! and therefore was canceling my appointment. I called my insurance to confirm and they said this dental office was supposed to accept my insurance and when they tried calling them, there was no response. They are so unprofessional and I guess it's a blessing in disguise that I didn't go here because who knows what kind of treatment I would get.

This company on general has taking care of my kids for nearly A decade at least…read more They are always kind and have never recommended unnecessary procedures as other kid's dentist have in the past They don't have toys in the lobby but each location has a fish tank and tv with cartoons so the kids have always been entertained enough while we wait. I like seeing the different paintings at each location this one has classical art the one down the street has puppy's I think The dentist here are always very helpful and friendly they make sure I'm Aware of all that is going on and my kids have never complained the receptionist also goes out of their way to book all of my kids together which makes my life easier A very good dentist

Dental office visit went great. Chesapeake Bay Dental in Norfolk has a great staff. very friendly,…read morenot impatient, and the dentist was very sincere. No corporate pushy attitude like Dr. Folicks office in Norfolk they're told me I had 12 implant infections and I had to go spend money out of pocket to get another opinion. no infections. they were very caring. also it's such a beautiful dental office I never saw anything like it and I'm from New York originally. It was very pretty. I would suggest​

From the owner: At Chesapeake Bay Dental, located at 900 W Little Creek Rd, Norfolk, VA 23505, we are dedicated to…read moreproviding exceptional dental care for you and your family. Our experienced team offers a comprehensive range of services, including dental crowns, fillings, implants, teeth cleaning, and whitening. We utilize the latest technology in a comfortable, state-of-the-art environment to ensure optimal oral health. With a patient-centered approach, we tailor treatments to meet individual needs, fostering a welcoming atmosphere for patients of all ages. Trust Chesapeake Bay Dental to be your partner in achieving a healthy, confident smile.

The front desk woman was truly atrocious on the phone. I called to follow up on an appointment I…read morescheduled a week ago, only for her to cut me off mid-sentence with, "That you didn't show up for." Excuse me? I explained I submitted my documentation but never received any kind of confirmation. She claimed calling me once counted as confirmation. I told her, I never got a call. No voicemail, no text, no email. Nothing. Then she hit me with this dramatic little monologue about how "from the bottom of her heart," she's so busy managing her call list and if she had known I wasn't coming, she would've given the spot to someone else on the waitlist. Girl, please. This entire exchange is the perfect example of why we're packing up and heading back to Michigan. In Michigan, they actually confirm your appointment, text, call, email, smoke signal, whatever it takes. If I had gotten a confirmation, I would've been there. I don't miss appointments. And to that front desk woman: If you're reading this, your tone was unacceptable and wildly unprofessional. I genuinely hope you wake up with a mild but persistent inconvenience every single day. Nothing painful, just enough to keep you humble.

I called in to Larchmont Dental to look into becoming a new client. I read great reviews and…read morebecame excited because of how great they sounded on paper. However, upon calling the receptionist, I was greeted with sarcasm and hurried responses. I felt like I was being talked down to. At the end of the conversation, I asked if they give tours of their facility. She responded by saying sarcastically, "What, do you want to watch the dentist give a dental exam?" Or something to that effect. I was shocked and embarrassed by her response. I'll keep looking for a new practice.

This dentist is hands down not only the best dentist in the area, but overall as a medical…read moreprofessional, he's exceeded all expectations and my experience with him has superseded every encounter with Drs and dentists since I've been in Virginia. He's personable and he listens and values your concerns. I never felt like he was just trying to take me through the wringer and get as much money as possible. The office staff are also kind ladies and the genuineness was unmatched. Highly recommend! Thank you for being amazing

Best dentist I've ever been to!! He is so gentle and kind. He explained everything to me and gave…read moreme his background, which I really appreciated. I need a ton of work and have a huge fear of the dentist but with Dr. Nottingham, my fears have went away. He is one of a kind. His office staff are so friendly and welcoming. They got me in next day. If you are looking for a great dentist who you can trust, look no further. I've found my hone dentist and will be spreading the word. Thanks Dr. Nottingham and staff. You guys made me feel welcome and gave me my smile back. For that, I'm forever grateful!

Ever notice the lighting in a movie? If you didn't, that's a sure bet that it was done really…read morewell. That's kinda the same for how I feel about my teeth. I've come to take it for granted that they look great. And they feel great. I have a mouthful of fillings and crowns, (not the dentist's fault, blame genetics and sloth), but you'll never know it All you'll see is a happy smile. Seriously, Dr. Steve Konikoff works miracles. Plus, he is ALWAYS in a good mood, ALWAYS lifts your spirits. This man is a gift to the community. I love him! For me it's a 30 minute commute to get to his office, but well worth it. The entire staff works hard to ensure we patients are comfortable.

This is the worst dentist office I have ever seen. All…read moreentire staff is rude, especially finance department. They are not helpful at all. If you don't have any dental insurance, nobody look at your face, they don't care you. They are terrible at coordinating call backs and procedure... etc

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.