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    11 years ago

    purchased new water inline in ground pool chlorine cartridges at a better price than most places I could find

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    Ask the Community - Leisure Living

    Review Highlights - Leisure Living

    I contacted Leisure Living and sent pictures of the damaged liner and box, and they gave me a FULL REFUND!

    Mentioned in 3 reviews

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    Greg's Pools - Still doing Safety Cover installs in December

    Greg's Pools

    (6 reviews)

    My husband went there this morning to get a couple gallons of chemicals for our pool. He brought…read morethem up to the counter. The woman working there was on the phone and obviously seen my husband there and ignored him. She was "fiddling" with things around the counter while talking about friends on Facebook with the person on the phone. My husband, who had been been standing there for several minutes at this point asked if she could cash him out. She briskly stated "excuse me sir I'm on the phone with a customer ". and went on with the phone conversation. My husband left the chemicals on the counter and went to Tops and bought them. They were probably cheaper there anyway. Needless to say he won't go there any more

    We turned to this company when the other service we used to open our pool didn't return calls…read more They're nice in the store but didn't seem very interested in fixing the problems we had nor were they interested in teaching us how to maintain our pool (using the pump, vacuum, etc.). Once when they came over I pointed out a crack in a hose and said I wanted to have that fixed. The guy said "we'll do it next year". What? That was in July. The hose is now completely broken and I don't want the pool to be closed with a broken hose. Then when my husband called to schedule the pool closing they told him they "always close that pool on XXX". Huh? That was when the former owners closed the pool. Hello? They don't live here. So then I stayed home the entire day they were supposed to come and they never knocked nor rang the bell but somehow there was a note on the front door telling me they couldn't access the pool to perform the service. Do NOT use these people unless you want serious aggravation.

    Colley's Pools and Spas - Gunite pool installed 2021

    Colley's Pools and Spas

    (42 reviews)

    ABSOLUTELY OUTSTANDING SERVICE!…read more I can't believe any of these other reviews about poor customer service to be true. I have had noting but outstanding service from them and they have always been very friendly and helpful. We bought our house on Oct. 8, 2015. The previous home owner never closed it as the weather that year was beautiful! We have never had a pool before. With the moving we totally forgot about getting the pool closed. Colley's was the first phone call, and simply by default of alphabetical order. The lady who answered the phone said they were done closing pools for the year. I was almost Halloween. Before we hung up she asked for our address to see if we were in their computer. We were. They installed the pool and did all the work on it over the years. She even got us a pool closing for the beginning on November. She saved the day for sure! :) We have had the pump replaced four years ago, a new, upgraded liner three years ago, a new filter this year, and a new heater scheduled for next year. Our pool is 21 years old. All equipment was original and we were expecting to upgrade in this time frame anyway. Yesterday I went out to the pool because the pump was not running. The timer was ticking, but the pump was not running. I found the pump itself to be hot to the touch. Assuming the pump was bad, I called Colley's right away. The service department was closed but the lady on the phone said that someone in parts may be able to help me. Bob, the parts manager could not have been more helpful! He helped me take the pump apart and diagnose the problem over the phone. It turned out to be a bad capacitor. I went to Colley's and bought one for $28. I knew the price before I got there. I could have bought one much cheaper through my HVAC supply house, but I gladly gave the business to Colley's. After all they helped me again! Colley's has ALWAYS been upfront about cost an has never gone over budget or estimate. They have always been on time, very friendly, and very professional. If people do not like the price, or it does not fit their budget then they need to go elsewhere. As a business owner, I fully understand how much money is needed to maintain a solid, reliable business. The cheapest guy is not always the best. I look forward to many more years of business with Colley's!

    They Installed a heater in March. when we went to use it in May it wasn't working. The tech came…read moreout and said "It will never work." You do not have the right gas line. So they ordered something incorrectly, installed it knowing it would never work. Followed up 3 weeks later with an estimate to correct the situation for an additional $6400.00!!!!!. They removed it and now want me to pay for the labor to originally install it!

    Leisure Living - poolservice - Updated June 2026

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