I am sharing my experience with this firm so others understand what to expect…read more I retained this firm for a lemon law case that ultimately resulted in a buyback. While the final outcome was achieved, the process over approximately 2.5 years was marked by persistent communication failures and lack of transparency. Key issues I experienced: Lack of attorney communication: I did not receive direct responses from my assigned attorney (Eleazar D. Kim #297876) despite numerous emails and calls over many months. Repeated follow-ups required: Basic status updates required multiple emails and calls, often with no response or delayed responses. Inconsistent information: I received conflicting explanations from different staff members regarding settlement terms and process details. Limited access to knowledgeable staff: Most updates came from support staff who often did not have specific information about my case. Settlement clarity issues: I had to repeatedly request written breakdowns and explanations of the financial terms before receiving clear information. Delays post-settlement execution: After signing the agreement, there were extended delays with little visibility into the status of surrender and payment. To be fair, certain individuals on the team eventually stepped in to help move the process forward, and the matter was ultimately resolved with a completed surrender and payment. However, the path to resolution required significant persistence on my part. I am also aware of publicly reported concerns involving affiliated or related entities, which, combined with my experience, made the lack of communication and clarity even more concerning. This experience fell well short of what I would expect in terms of communication, responsiveness, and client service.

DO NOT hire this company to handle anything for you. Our experience has been an absolute…read moredisappointment. We have a case filed with them, but at this point we do not even know if it is still active due to the complete lack of communication. They have scheduled appointments with us only to cancel without notifying us, and they do not respond to emails or return phone calls. Based on our experience, we cannot recommend their services.

A little late on my review but this business deserves its flowers. I was looking for a living trust…read morefor my parents and for help with another legal matter and happened to come accross Sanders & Montalto which had very good reviews already. I called and scheduled a consultation with Nicholas a few weeks after. From the initial consultation, we knew we had found the right company. My parents are spanish speaking and speak very little english. Nicholas had the patience and knowledge to make sure my parents felt comfortable and understood everything before agreeing and proceeding. Nicholas was able to answer all their questions and concerns and set my parents up with their living trust. We are beyond happy to have found this company and will definitely be using them again in the future!

Nick helped me set up my estate planning/trust and made the whole process simple and stress-free…read more He was very knowledgeable, answered all my questions, and explained everything clearly. It only took two easy appointments, and he went over every detail thoroughly. Highly recommend!

I've been going back and forth for the last few years whether I should file for bankruptcy. Since…read morethe pandemic, things have been so tough and credit card interests have been rising so much. I made the decision to start researching attorneys. I Googled, Yelped and even ChatGPT'ed. Joseph Collier was at the top of all those searches. I reached out to 5 different attorneys and made the choice to work with Mr Collier because of his timely responses and how he clearly explained his process. It was all very clear and concise. He was incredibly informative and guided me every step of the way. I'm a huge rule follower so I had a ton of anxiety but Mr Collier kept my mind at ease and assured me throughout the process that I was doing everything correctly. If I ever had questions about anything, we would get back to me within 24 hours. We started the process in March 2026 and everything was finalized last week July 2026. I don't plan on going through this again but if I have friends or acquaintances asking for a referral, Joseph Collier will be the first name I tell them. I highly recommend his service.

Everything went so smooth! It was a great experience. Mr. Collier met all of my expectations and…read morebeyond! I would recommend him for anyone seeking this type of service.

If I could give 10 stars, I would! After several firms told me they couldn't help me, Raymond took…read moremy case without hesitation. From day one, he was confident, professional, and kept me informed every step of the way. He made the entire process smooth and stress free, and most importantly, he delivered an amazing outcome. If you're looking for someone who knows what they're doing and truly fights for their clients, I highly recommend Raymond. Thank you again!

Lemon Law Man and his Team helped me with my 2020 Chevy Trax. I appreciate him taking the time to…read moreexplain everything to me and how the process goes. The reward was well worth the wait. I recommend their services for all your lemon law needs.

Long overdue update…read more Quick caveat, I lease my cars and intend to keep them for 3 years, but occasionally life gives you lemons and CLLA helps you turn them into lemonade. Since my original review in 2017, they have actually settled two different issues for me. Reminder that these buyback settlements usually include some kind of NDA so I'll keep it vague. The lease that replaced the buyback from my original review was a good car but had several small but nagging issues they couldn't resolve. CLLA was able to negotiate a "cash-and-keep" where I completed and returned the lease, but received a settlement check that more than covered the inconvenience. The following lease was flawless and actually bought-out at the end for a family member, and they still love it. The lease after that, a 2023, was nothing but software problems: not shifting into park (which is now electronic), problems with the safety systems over-alerting or just going offline (usually 1hr+ into a road trip). After about 3 months of negotiations, the manufacturer wanted me to do a cash-and-keep, but I didn't feel the car was safe. CLLA (Jeeho) was incredibly supportive of whatever I wanted to do. During that round of negotiations I held-off taking the car in again, since every time they did a software update and claimed it should fix the issues, but it either didn't fix those issues or traded them for another. With my attorney's support, and coordination with my Service Advisor, I took the car in again, the dealership had it for three weeks and found no issues (I reproduced them the day I got it back). Jeeho went back to their attorneys and persuaded them to buy that car back. Believe it or not, I ended up leasing a car from the same brand. Before I did, I asked Jeeho if I was crazy and he assured me they see very few issues with that brand. I'm very happy with the current lease so far, but I'm even happier with the results CLLA has been able to get when something has gone wrong and manufacturer is unable or unwilling to diagnose/resolve that issue. Thank you, thank you, thank you! #hatTrick

Idk why giving them 1 star even that's too much. Don't bother if your car is older 2019 down they…read morewill turn you down! Don't Waste Your Time- please just go directly to (Better Business Bureau) file complaint on dealership who sold you lemon car.

Dealing with legal issues is no fun task. We recently had the pleasure of having Los Angeles Legal…read moreSolutions team on our side. They all were very professional and extremely knowledgeable. We would highly recommend them to anyone and would use their services again if the need arises. I would prefer to give them a 10 star rating however it only allows 5 so 5 is what it will have to be. Thank you Jay!

Thank you so much LALS it was a pleasure to have my case handled by this law firm. The employees…read moreare very attentive and answered any questions I had along the process of my case. I would highly recommend them to anyone and I will be coming back for any future cases.

High quality and effective. Blair and Ramirez was communicative and helpful throughout the process.read more

My experience was very similar to Sarah T.'s…read more The firm's website repeatedly advertises a "Free Consultation." Based on the ordinary meaning of that term, I expected to speak with an attorney regarding the facts of my potential case and have an opportunity to ask questions. Instead, I spent approximately an hour with an intake representative named Jessica answering a lengthy series of scripted questions. While I understand the need for an intake process, the interaction felt more like data collection than a consultation. Any questions I had about my case could not be answered because I was not speaking with an attorney. What I experienced did not match my understanding of a consultation. The appointment consisted entirely of me providing information and answering questions, without any discussion with an attorney or opportunity to receive feedback about my situation. Following the intake, I was asked to provide additional documentation, which I promptly submitted, including Right-to-Sue notices from both the EEOC and California Civil Rights Department, along with other requested records. After providing the requested documents, my case was ultimately declined. When I inquired about the reason for the decision, I was told that the attorney did not provide one. I was also never informed which attorney reviewed my matter, so I do not know whether one or both attorneys evaluated the case. What disappointed me most was not that the firm declined the case, but that after investing significant time, providing detailed information, and submitting the exact documents requested, no meaningful explanation was provided. Individuals seeking employment counsel are often dealing with job loss, financial uncertainty, and significant emotional stress. Taking a few moments to provide some level of feedback or context would demonstrate a degree of professionalism and empathy that was absent from my experience. As a result, I left the process with essentially the same understanding of my case that I had before the intake call, despite spending approximately an hour providing detailed information and then gathering and submitting the documents the firm requested. Jessica was professional and courteous throughout the interaction. My concern is not with the intake staff, but with how the process is presented. Had the appointment been described as an intake screening rather than a free consultation, my expectations would have been very different

After my car accident, I was stressed and unsure about the whole process, but this law firm made…read moreeverything so much easier for me. Michael and Anjelica were awesome to me! They were always kind, patient, and willing to answer every question I had. I really appreciated how they kept me informed with regular updates and explained things in a way I could actually understand. What impressed me the most was how hard they fought for me. I honestly expected to receive only a small amount, but they helped me get a settlement that was way more than I imagined. I'm so thankful for all their help and would definitely recommend them to anyone looking for a team that truly cares about their clients.

I had my accident the December before 2020. I Was badly injured. It was a stressful situation…read moreespecially considering it was the start of the pandemic to add on top of my ordeal. However, Michael and his team took care of me and did everything they could to make my experience less stressful. They scheduled all my doctor's appointments for check ups and my appointments for rehab. Followed up with continuing care and physical therapy for over a year. They did all that they could so that I solely could focus on my recovery. But It's currently 2026, so why am I writing this now? Let me explain. A year after my settlement was completed, I was getting mysterious calls for collections for my ambulance ride. However, the bill was never sent to me to verify the debt. Michael assured to me that the paperwork they sent was not the right paperwork to verify. But me being skeptical was still afraid and overly cautious because I'm a person who pays all his debts, and didn't want my credit score affected. So Michael suggested that he can hold some of the settlement money as a "just in case" fund until the statutes of limitations expire. I think I can say that for any normal person, this would also seem to be a kind of sticky situation to take on as an alternative, right? Because this agreement requires trust. But in the end his team wrote a contract and I agreed and signed to hold the money. Now to why I'm writing this now; it has been years past since the settlement. To the point where I forgot the statute of limitations timeline. I was contacted by Michael late December of 2025 to schedule an appointment first week after the new year. It was our final appointment and I just received the last portion of my settlement that I forgot about! So trust was definitely earned and received. Excellent customer service.