I had my first appointment with Kayla yesterday 8/25/2016 & I can't say enough just how wonderful…read moreher is! She uses the "sugaring" method as opposed to waxing & it was perfect! I had a full Brazilian done, and anyone that has ever had one knows that there are certain areas that tend to be more sensitive than others, and I can honestly say that with her technique that was not the case, we chatted away through my entire appointment & I didn't even realize she just about done until she told me it was time to change positions. She also gave me post care suggestions for the area to prevent any irritation & today outside of being entirely hair free I wouldn't even know I had anything done yesterday! Kayla is such a sweet girl, friendly, caring, and her salon area couldn't be any cuter & of course SUPER clean! She also offers quick easy payment via debit/credit card! I will be a permeant customer of hers when I am here in Cleveland hands down! I'm looking forward to seeing her again next week for my first facial treatment!

My skin is super sensitive, and I've spent hundreds of dollars on different types of treatments…read more They would work maybe for a month and then hormonal acne would come up again. Kayla suggested a couple different products to me and her skin care line has drastically improved my skin texture and breakouts. No more painful breakouts and I feel so much more confident. Her special sunscreen is the ONLY sunscreen that doesn't make me breakout. I highly recommend her services if you have sensitive skin.

Great place, highly recommend! I have been getting waxed for years and was convinced to try…read moresugaring. I am forever changed! For someone who is used to waxing, sugaring is a walk in the park! Barely any pain and no redness! It's in a hard to find spot the first time, either go through the tanning salon or drive around the back of the building. Great little place, and so nice! Had a lovely conversation while getting sugared and since it was my first time I was explained everything! I wish I lived here as this would be my go-to spot!

I've been getting waxed at the same place for years (lip, chin, eyebrows, Brazilian, underarms) but…read moresometimes it's tough to get an appointment. Sugar Haven is close to work so I decided to give it a try. I was able to get a same day appointment (around the holidays too!) which was much needed. The place is nothing fancy, just bare bones. This was my first sugaring experience. I had my lip and chin done. The pain is no different than waxing, a little less probably. The cool sugar is soothing as opposed to the hot wax that can burn. There are no strips, just a ball of sugar that is almost rolled over the area. It's not a "one and done" pull like with waxing. There are some areas that take a couple passes, but it's not like in waxing where the more rips the more pain. The redness was the same as waxing but disappeared sooner. Kyarra did my sugaring and she is a good soul. I will return for my in between waxes when I can't get into my regular place. The biggest deal for me was being able to get an appointment at a time/day that I needed. Thanks, Sugar Haven!

I was one of those people who was terrified to get a Brazilian. I was afraid of the pain as well as…read morethe notion of showing my most private areas to a stranger. Amanda made me so much more comfortable! She really makes you feel like it's no big deal (because it isn't, people get Brazilians all the time, but it's hard to convince yourself that it's gonna be okay when you've never tried, lol). It did hurt, I'm not gonna lie, but we were laughing in between my swearing. I got legs, underarms and Brazilian and I'm so happy with the results and that the process wasn't actually awkward at all because of Amanda! I'm sure the other girls here are also wonderful at what they do. The whole staff was super friendly and welcoming and I bought packages to save me some money on my future sugaring appointments. Thank you ladies!! I'm so happy on my quest to get waxed I discovered Sugar Bar instead.

This awesome review is looonnng overdue!!! This was my first…read moreexperience with sugaring. I prefer the Brazilian. Not only do they have an awesome sale every Halloween (or around that time) where you can save over 50% off when you purchase the bundles. The best part is that the services you buy that way never expire! I have only had one bad experience in the last 3-4 years, but that didn't affect my patronage. The vibe is classy and welcoming. Their lobby/reception area is always neat, and the cleanliness is abound. Thank you ladies!

Came in for my monthly sugaring treatment with Alyssa who was wonderful as always! She has the best…read morepersonality to distract you and is very professional! The front desk made a scheduling error but she was able to still accommodate me! Lots of great products available, clean and inviting environment!

Alyssa was great in helping me figure out my sugaring for my face where I have dark thick patches…read morefrom Pcos. She was super nice and professional and it went really quick. I ended up doing the full face and took her about 20 minutes. The room is very clean and welcoming and overall will definitely be making this a regular. My only negative if I had to mention anything was the other people (possibly front desk or other workers) were kinda noisy and loud but also we were at the first door right out front. Alyssa did great to have some nice music to create a relaxing atmosphere and was genuinely a nice person.

Note: I'm currently reviewing immediately post-wax, will update in a couple days to confirm if no…read morepost-wax reaction. I had a great experience with Brandy! She was very quick which was perfect for me. I really felt this limited the pain and discomfort. I have never had a wax like this before and I was very surprised by how comfortable I was during. I really appreciate Brandy explaining the process and I could tell she was very experienced. I'm very happy with the service I received. Thanks Brandy!

From the owner: Wax and nails skincareread more

Blair was really gentle and the sugar wax was completely painless on my armpits! Give this new…read morebusiness some love.

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I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

I schedule appointments six weeks in advance and she always adds someone right in front of me so…read moreI'm waiting another 15-20 minutes and then she seems grumpy about it. Not going back.

I have been going to Caitlin for many many years she is amazing at what she does. Not only is she…read morekind-hearted but also truly down to earth. Her facility is clean and decorated with style. If your nervous about Sugaring in general, don't be Caitlin. I will take care of you!!! Highly recommend her 10/10!!