I tried this location for the first time today. Very clean establishment however my food was disgusting. I frequently visit other locations and this was by far the worst as far as the taste of my food. My coworkers and I came here on lunch. Their sandwich weren't good either. I tried to get something else and the manager Daphne said I'd have to pay for whatever I decided to get and it was basically nothing she could do about my food. I did leave a review with the company as well. Her interactions with me were very nice nasty just like the attitude she displayed. She instructed me to let the company know I'd spoken with her and the name was on the receipt when it indeed wasn't. read more

BY FAR... THE BEST LENNY'S in Memphis. Always courteous. Fast service. The mother/ daughter team they have are THE BEST read more

Lennys Grill & Subs - Philly chicken salad - Sandwiches Near Me - Memphis, Tennessee

Always a great customer service experience and all the ingredients in stock at this location.

Luis was awesome. Took the time to wait on us and helping us with our order. Definitely glad that we came to this particular Lenny's store.

Service was amazing. Clean atmosphere. High quality ingredients. Food quality excellent!

Every time I visit this location the staff are friendly and professional. The dining area is always clean well managed. The ingredients are always fresh, the portions are generous and I believe fairly priced in today's economy. I recently tried the Hot dog Philly and it was super tasty and very filling. A must try is the chocolate covered peanut crispy! And I've had this group's catering and it's on point every time...keep up the good work. read more

Food was correct temp,seasoned and a great portion!Customer service was excellent.I was acknowled when I entered the store.

Food was great, I had the reaper chicken Philly very good, very spicy! If you like spicy this is the one!

Food was hot and fresh. I always have a good experience when I go to the location on Clarke Rd.

This place seems to be off in an isolated area. The store looks good and there is plenty of parking. I would have missed this store if the GPS didn't point it out. We ordered online - pickup. The food was ready on time and the order was correct. The food tasted great. read more

Sub order has always been acurate and quality good. This locations does a banging job of moving through the orders as this locatuon is always busy. Clean and well maintained with friendly staff. read more

My boss order the team today all sandwiches for employees appreciation day. We had six orders. 2/6 was completed wrong. We order a philly with extra cheese and jalapeños. Also an Italian sub. I am going to leave a picture below for you to make them call what was wrong ? The manager need to know the staff doesn't know the correct ingredients. It's a sandwich not a 5 star meal. Also my order number was #76 read more

Lennys Grill & Subs - Is this an Italian sub or a philly? - Sandwiches Near Me - Memphis, Tennessee

When I came inside here the two people working out front we're not wearing their mask properly the guy had a mask under his nose and the girl had her mask hanging off of her chin not covering her nose or her mouth read more

Stopped in after work for their famous Philly cheese steak this place was very clean the employees greeted and took my order which I had to send back because it was made wrong they quickly corrected the sub and apologized. read more

I actually PREFER Lenny's over any other sub shop in Memphis. Yet, somebody needs to REALIZE yours and several other places need to UPDATE YOUR WEBSITE HOURS ON EVERY PLATFORM. Perhaps 2-1/2 years ago when COVID was running rampant, your place & other restaurants had to make adjustments on open-hours or.....the point is, CONSISTENCY about your hours would be EXTREMELY beneficial for people who want to PAY for a Sub 15-20 minutes before 2 out of 3 websites state you're OPEN when you're not.... Even with an *OPEN SIGN* & all lights on inside your establishment. It's time. It's time to realize people rely on the internet and online orders and just mere hours of operation now.... I used to love this place--- EVEN when I ordered the *Signature Philly Cheesesteak Sandwich* & some cook makes it all WET & NASTY and the bread is SOAKED. Shame on me once. Shame on y'all from now on... YOU'RE A CORPORATION and/or FRANCHISE that should be a bit more "CONSUMER AWARE". UGH. I came back to you after 3 nasty WET SOAKED BREAD, etc hoping for a change. It's RIDICULOUS. read more

We ordered from Lenny's for a company lunch with drinks. They directed us to use doordash. When we got our order, we didn't receive our drinks and just empty cups. We called to tell the manager at Lenny's on E. Shelby Road and was surprised that the Manager I spoke with didn't apologize at all and said there was nothing she could (or would) do. She said, we gave the cups and not our fault if the driver didn't fill the drinks for the order on pick up. She said that if I wanted to get a refund or had any issues, to call Doordash and take it up with them. She said that SHE didn't have time to monitor the orders to make sure they were right...even though they were still in her store. The cups were inside the enclosed bag, so not sure how many Doordash drivers check inside if the bag is seal. I don't think they are supposed to open it up. The cups should be left on the outside or a note telling the delivery person they need to fill the order...how is he/she supposed to know what drinks we ordered. The manager said that it wasn't her problem and if we wanted to come down and fill up all of the drinks, we could...which defeats the purpose of ordering online. Most restaurants who are customer focused would at least offer compensation, but she just blamed the drive and said that they have over 100 orders, so they don't have time to watch it all. They should have filled the drinks and had the order ready for pick up for the delivery driver. The bad quality still reflects poorly on HER and the company. I would hope a store owner would hire someone that would look out for their interest better. We are a company that is located nearby, and the order was a couple hundred dollars, but she said that we could get a refund from doordash and it wasn't her problem. Not even an apology, just excuses that it was the driver's fault and even my fault and the solution was for me to fix it. I could only imagine how she treats people in person, if she was that rude on the phone. She doesn't care about the customer or the owner's business. Bad reflection on the service industry. She said that she was shorthanded, but so are many businesses, but I can totally understand why Lenny's on E. Shelby is shorthanded with her being the Supervisor/lead, who would want to work for someone like that who doesn't care about the customer. (I wouldn't even insult the title "Manager", by caller her a manager and only should be called a lead or a disappointment! Looking at other poor reviews, it sounds like the same "Lead/supervisor" handled other orders like mine, because the same results and blame on everyone else but her and her staff. You would think they would want more of the bigger company orders, but bad reviews seem to be coming from the larger orders. DO NOT RECOMMEND FOR LARGE ORDERS, especially if she is working. read more

I've eaten in several of these local chain restaurants and always found them to be fast and efficient with really good subs and sandwiches. They have a frequent customer program that allows you to get free subs after buying a certain number, but you must register on line. The chicken Philly' are great as is the Italian sub. The roast beef is good as well. These restaurants seem to keep themselves clean and friendly! read more

I eat at this Lenny's location the most since it's very close to where I work. The staff works fast during lunch and the interior of the restaurant is very clean. I mostly take out but sometimes will eat in. Would recommend Lenny's to anyone who likes subs. read more

I always wondered how this place thrived in the food desert of Shelby Drive where it's located; the answer is simple: lunch crowd. This is the first time I've experienced the lunch rush this branch withstands. The service is fast, yet courteous. Food has always been good, and they got me in and out in less than 5 minutes. My regular sandwich is the Philly "Hoagie Style"...the other entries are fresh and filling. I cannot emphasize how bustling this spot was, but it didn't affect service and quality one bit. I will visit them again. read more

My company ordered 2 sub platters for 10 people each, it was disappointing. The meat portions were slim to none and only 3 variations, turkey, chicken salad and one other. For $129 I won't cater from them again! read more