Mertins Eyecare is fantastic! They're always friendly & professional and they have a huge selection…read moreof the coolest frames. I think they care about my vision more than I do!!! It's a great place in Bentonville in a really fun building too.

We have used Dr. Mertins as our family eye doctor for years now, and I won't go anywhere else…read more Appointment times are always prompt, the exams are thorough, and the clinic uses really modern technology in their practice. Dr. Mertins answers any questions we might have, which can be extensive at times. My favorite part of the experience is always selecting the frames and options for sunglasses. Mertins always has niche, boutique quality high end frames which are the nicest I've found in NWA. A true favorite-

Love this place! The entire experience was a pleasure. One of the best eye doctor/glasses…read moreexperience that I have had, and I have worn glasses for years. Check them out.

I'm so glad I found Megan and the team at Uptown Eyes. Megan is by far my favorite optometrist I've…read moreever been to. Instead of the usual sterile and dreaded environment you have to go to get contacts and glasses, Uptown Eyes is the one doctor appointment you will look forward to. I especially love their eyewear selection- it is such a step up from anywhere else I know of in Northwest Arkansas. I also feel that Megan truly cares about my health, not simply just a glasses or contact prescription. She's incredibly knowledgable and she has given me great nutrition advice so that my eyes are truly getting everything they need, inside and out. I feel that this is most important, because where glasses and contacts are replaceable, our eyes are not! At Uptown Eyes, you will simply get the best care and enjoy your experience, because everyone I've met there has been a pleasure.

Our appointment was scheduled for 9:15 a.m., but we waited over an hour in the lobby before being…read moretaken to the back, and then waited even longer to actually be seen. While I understand offices can run behind, there was very little communication during the delay. There was also confusion regarding insurance and a copay. They always do this. My insurance takes care of that between the two. Two front desk staff members insisted I owed a copay, while another employee later reviewed the account and stated that my balance showed $0 owed and questioned why payment was being requested at all. I appreciated the newer employee taking the time to properly look into the issue and explain things respectfully. Unfortunately, after this situation, I experienced behavior from two front desk staff members that I found unprofessional and upsetting. While leaving, there was snickering/laughing directed toward me, and when I returned to request a note for appointment, one employee was dismissive and very rude. I am not writing this to cause problems, but because the overall experience left me uncomfortable and embarrassed during what should have been a routine medical appointment for my child. I would appreciate this being reviewed so future visits can be handled more professionally and respectfully.

can't say enough great things about Henry Eye Clinic. Every doctor and every staff member I've met…read morehas been genuinely kind, patient, and welcoming. They go above and beyond to make you feel comfortable and cared for. It's rare to find a clinic where everyone treats you like family, but Henry Eye Clinic does exactly that.

Dr. Risch is amazing! I could not be happier with my vision after having cataract surgery. Dr…read more Risch and The Eye Center team were fantastic from start to finish. I was fitted with multi-focal lenses and for the first time in 50 years (since I was 8 years old) I do not need glasses or contacts. It felt like a miracle to be able to see clearly, both up close and far away, without some type of correction. Recovery was almost nonexistent as I experienced little to no pain after surgery. I highly recommend The Eye Center and Dr. Risch with no hesitation!

will never go back. was refused old prescription that another eye doctor asked me to retrieve for…read morethem. Woman on the phone sounded slow or new but either way 0/10.

Great place. The staff is extremely kind & helpful. They assisted us with a repair, and answered…read moreall of our questions about their excellent selection of cool frames!

I just received the most incomprehensive eye exam ever. Basically all they did was take a quick…read morereading of my old glasses and make a quick tweak to the prescription and call it good enough. When they found out I would not pay for anything but what is covered by insurance I was quickly advised to go elsewhere.

Great Optical. Lots of experience. Awesome frame selection. I have been going there almost 13…read moreyears.

The most experienced surgeons in the entire state. Best technology and results. Most importantly -…read morethey look at your eyes and not your wallet. They spend a lot of time during your consultation to determine if you are a good candidate. Safety and patients first.

This is a wonderful vision clinic. The staff is great and Dr. Horton will spend as much time as…read moreneeded to make the patient's needs are served.

Dr. Hughes and his staff are professional, courteous and very proficient. They are ALWAYS on time…read more Over the years my family members and I have received excellent, proactive medical care with very clear explanations of what's going on with our eyes. Well done Dr. Hughes and staff! You make us feel known and seen.

I had a great experience here- they were quick and efficient! Everyone was so kind and helpful…read more Recommend you to come here if you need anything eye related!

Loved it! They got me in and out quickly Super friendly…read morestaff Affordable They didn't try to sell me things I don't need And they're even going to ship my new glasses to me in another state. The doctor explained everything and worked quickly.

While it's never fun to have a procedure done Vold did a great job for my wife…read more.. She just had a PRK procedure done today Jon and Christine were awesome and helped put her mind at easy. She initially thought she would have the "SMILE" procedure, however because of some eye issues she was not a candidate for that and had to choose PRK and was understandably very nervous about this and the recovery time. Staff was awesome, building was clean, observing social distancing and mask because of COVID. Now we move to the recovery phase but so far the first two phases have been great and highly recommended!

TL;DR - Unprofessional, unsanitary, time-consuming, and impersonal treatment of patients without…read moremeeting the doctor who will actually perform the expensive, optional surgery. I went to Vold Vision after another facility suggested I look into Lasik or a lens replacement procedure. Like other reviewers, I waited for 30-40 minutes to be called to the back. The tech just marched me to an exam room where she asked me questions and then handed me a case and told me to remove my contacts. There was no sink in the room and she was irritated that I asked to wash my hands. After that, she hurried me from room to room to complete a series of tests without word one about their purpose. I waited in a second waiting room for another 40 minutes. I could hear someone running through a spiel about lens replacement surgery with another patient. I decided to leave because I was getting weak from low blood sugar (now 1.5 hours in), but the optometrist (I guess, no one actually told me that) escorted the other patient out and then took me to yet another room, where she slapped a little antibac gel on her palms and proceeded to exam my eyes with her bare hands. Even in non-Covid times, that would bother me. Lasik wasn't even mentioned. The optometrist (?) really seemed to be selling the lens replacement. She didn't mention Lasik. I asked if I'd be meeting the surgeon and was told no, not until the surgery. That was the final straw for me. Any decent surgeon should take the time to speak to his patients beforehand. On top of that, he is charging $8000 for an *optional* procedure that isn't covered by any insurance company -- it seems wise to invest five minutes in meeting your prospective patients. I respect the OD's education, but the MD is the only one allowed to perform the surgery and should be the one speaking to the patients he proposes to treat. That's standard across the medical profession outside of regular tests, like colonoscopies, etc. Finally, I was then taken to the business manager's office and again given info on lens replacement, this time with a payment plan prefilled with my info. When I asked about Lasik, both people said only that I'd still have to wear readers, as if that was all I needed to know. I couldn't leave fast enough at that point. What a waste of time and energy, and possibly money -- no one mentioned anything about the cost for today. I know this review is long, but so was the appointment.

Called the day before for an exam and they were able to get me in. I work in Roger's and was a bit…read morelate for my appointment but I printed off my paperwork before and filled it out. They were very accommodating to my later arrival than what they asked. The front desk was very kind and helpful as well as the tech. I was seen by Josh who was wonderful and very helpful in explaining certain things during my exam. I 100% recommend this establishment.

Very kind and professional staff. Always helpful, will go the extra mile for their patient's.read more