LensCrafters

Super busy for a Thursday, but the staff managed the flow very well. The optometrist that saw me…read morewas thorough and the equipment was state-of-the-art. Awesome selection of frames, and overall a painless and pleasant experience? I go back in two weeks to see how my new contact lenses are working out. It's so great to be able to see well and feel good at the same time!

Two years later and I'm still traumatized by this place. Oddly enough I've been to several other…read morelocations with stellar customer service. A manager never once reached out to me or even offered to resolve the issues I had. So I will say this: To the staff members at this America's Best Contacts: You should be ashamed of yourselves. You laughed when a patient made you aware of a boundary. You mocked me and purposefully "messed up" the one test I had voiced concerns about. Yet every other test went through seamlessly without a hitch. Coincidence? I think not. Please do not go to this location. I'm telling you; the staff members here lack professional and are far from knowledgeable. You're better off traveling to any other location. I can assure you.

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Visionworks

2.7(23 reviews)

0.9 mi

I had a wonderful experience and the workers are amazing people who took very good care of me and…read moremy eyes

The person that checked me in was so incredibly rude. He had zero patience for my questions, did…read morenot communicate well, seemed to struggle with understanding how to look am account up, and so on. It wasn't a good experience, and the employee even started swearing. I was appalled and left without going to my appointment. I didn't feel confident medically when they couldn't locate the records, and then I felt unsafe when he began swearing at me. I've been coming here for an extremely long time, and I'm really disappointed.

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Pearle Vision

3.0(15 reviews)

0.8 mi

I walked into this location thinking I had an appointment, but when they checked in the computer, i…read morein fact didn't. Mike offered to make inform me on the spot and gave me his card. He's also kind enough to fix my glasses which were taped together. Shout out to Mike, he's an asset to this establishment.

I ordered my eyeglasses July 28. It is Sept 9. No eyeglasses. The manager refuses a refund, refuses…read moreto expedite service, refuses overnight shipment. Refuses to provide his manager's contact information. Refuses to provide an estimate on delivery.

Pearle Vision of Harrisburg -- 5030 Jonestown Road / Route 22, Harrisburg Storefront

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Eye Biz

4.0(6 reviews)

3.1 mi

•$$$$

Kelly is fantastic. The service she provides outstanding. I had a rush job and wanted new glasses…read morebefore a long trip and she bent over backwards to get them done in time. I've never experienced such good customer service. She is also amazing understanding the right frames for your face type. She's blunt, but she's right you only have to look in the mirror to see that she is. I've been wearing glasses since I was four years old and have never gotten an honest opinion of what glasses were best for my face. Kelly had no problem doing that and I left with two great pairs of glasses. Her selection is unparalleled and her prices are great. If you want high-quality frames, excellent customer service great prices and an honest evaluation of what will look best on you, Kelly is a person to go to. I can't recommend her strongly enough.

Eye BIZ now has a POP-UP location in Lemoyne at the Antique Market Place. I randomly visit this…read moreunique flea market on Bosler Ave. I had my "optical palm read" by Kelly who is not only Knowledgeable but also Customer-focused and still carries those Fashionable Frames you remember from her shop on Paxton St. HBG. There were no pressure sales tactics as she adjusted and cleaned my current eyeglasses while I browsed. Now that's Customer Service!

Higashi Eyewear

3.9(21 reviews)

6.2 mi

•$$$

Upstairs in the farmers market Some interesting pieces. I…read morecame because I wanted some pearl earrings but there were almost none. I was told that was their specialty. Not They have lots of other choices They has eye ware too

They are the best. They very friendly and have a wonderful smile make you feel comfortable, and…read moreknowledgeable about the products

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Sears Optical

2.6(5 reviews)

0.1 mi

This is the worst place ever! They have the worst customers service....... They don't communicate…read morewith their customers. I called to make an appointment, and the manager asked if she could call me back. She never called me back, so I made an appointment online. When I came in for my appointment, everything went well, and they told me I would receive my glasses within the week. A week went by, and no one contacted me. I called the store, and they said "Oh, we left you a message", but no one did. After wearing my glasses for a month, I returned them because I didn't like them. They said they would refund the money to my credit card...After 3 months, I didn't receive a refund. No refund was given, and I had to file a dispute with Sears Headquarters. They investigated and after a month, they said they would mail me a check... So let's hope I get the money in the mail. Go to lenscrafters!! Go somewhere else. This is the worst place ever!!! I would give it a negative star if I could.

They were awesome. I walked into make an appointment and they had a cancellation, took me in for…read moreeye exam as soon as I finished paperwork. Was the quickest service I have ever had. Love there selection.

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Kirman Eye

4.0(19 reviews)

6.1 mi

Staff is unprofessional. Prior to the appointment I asked if they had received my child's records…read more They stated that they had. The day of the appointment we entered and the eye glass staff members were having very loud personal conversations for all to hear. This created an unprofessional environment and a poor first impression of the facility. As we went back the eye staff member was not friendly, didn't smile once, was not friendly/warm towards my child, did not seem happy to be there, and seemed annoyed anytime I asked questions about tests that they wanted to run. We were then led to a patient room where we waited for awhile. As we were waiting to be seen, I could overhear more personal conversations being had by the medical eye staff. Finally the doctor enters the room and I asked if she had a chance to review my child's eye history beforehand. She stated no and looked at my child's chart and said that they've never received them. I said I was told you had them. She stated who told you that? I told her the front desk staff, she stated that they in fact did not have them. A professional company would've followed up with myself and/or the other doctor if they had not received them prior to the appt for a new patient. During the appt, a front desk staff knocked on the door and entered the room; we were basically pushed out. I have never been at a medical appointment where a front desk staff entered a patient room while being seen by a doctor/medical staff. As we were checking out they attempted to charge me over $200. Luckily, I have prior knowledge and questioned this. The front desk attendant was unable to answer my questions about the charges. Another staff member had to step in. They stated the doctor billed/coded it wrong. Not my issue! Then my bill magically went to zero. Save yourself the time, money, and headache. Staff is unprofessional and will try to overcharge and do not have adequate knowledge on eye billing. Only positive were the two friendly check in ladies.

This is the most professional and comfortable "eye doctor" practice I've ever experienced. The…read moreoffice is clean, spacious and comfortable, office staff is knowledgeable, kind and helpful. Technicians are skilled and intuitive, careful, communicative, and concerned with patient comfort. Finally, Doctor Bahajak is the best optometrist I've ever worked with to keep my eyes healthy.

Dr. Bahajak working on a patient.

Dr. Stephen Baer, left, Dr. Gary Kirman, right

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Kirman Eye

Colonial Park Mall

2.9(23 reviews)

0.2 mi

As a mall walker, I couldn't help but notice all the cars in the Colonial Park Mall parking lot…read moretoday. The moms and some dads are out today supporting the Just Between Friends Children's Resale Pop-Up event at Colonial Park Mall. The preloved event is located near the Colonial Park Mall Food Court. The pop-up shop is this weekend, Sept. 11-13, and next weekend, Sept. 18-20. Walking by, the event looks organized, with one door for entry and another for exit. I see numerous clothing racks, toys, and strollers. With children growing so fast, preloved, sustainable shopping is the way to go to keep up with their ever-changing sizes and interests. Customers can also consign by bringing in gently used, outgrown children's clothing, cribs, footwear, and toys during the pop-up weekends. Resale and consignment shops are currently thriving in the current economy. It's great to see Colonial Park Mall being used, even if only for this event, for unbeatable children's discounts.

A tomb for local nostalgia, plagued by ghosts of its dead social relevance, the Colonial Park Mall…read moreis a hollow shell. It is an empty, echoing chamber of dusty vaults that once held great names and popular brands that drew hundreds of shoppers per day. This once proud social hub would be horrifyingly quiet if not for the pop music piped into the empty spaces, the upbeat sounds distorting as they echo off the tile and concrete surfaces, blending the sing-song melody of a angelic spirit into a lost soul fighting its final descent into madness. Yes, the Colonial Park Mall is dead, but remains haunted, one might say possessed by a small community of vendors peddling curious wares and sinister services. And also cell phone stores. You would be forgiven to think the random, lone stranger walking by is the spirit of a former shopper who once used the mall for their daily walk and expired near the old Radio Shack and now doomed to tour its remains for all eternity. The mall is policed by cemetery watchmen, glassy-eyed custodians ready to expel loiterers and those without a shopping agenda. They wander through the ruins left behind by pretzel makers and shoe stores and clothiers and other shoe stores and Hickory Farms and even more shoe stores. And they converge every hour at an empty center court where children once gathered as a wise and cheerful Santa Claus would grant audiences and wishes from 10 to 11 and again from 1 to 3 on Saturdays during the holidays. Gone are the mallrats, their socializing now digital. Gone are the great savings events and sports memorabilia shows and special musical guests. Gone are the anchor stores like Sears and Bon Ton. Only Boscov's survives to give this empty space meaning. The mall itself is a parasite grafted to its flank. Come and peer into the past as thoughts of the post-apoclaypse rise from the vibe. To stand inside this dying space is to know the meaning of loneliness. To step beyond the threshold of the jubilant Shoe Carnival is to be stripped of all joy and hope.

Former Sears.

Kayla's Nails, one of the two nail shops at Colonial Park Mall, is still open

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Boscov's Wing Fountain.

Memorial Eye Institute

2.3(43 reviews)

2.6 mi

Loved Dr. Erik Chotiner when he was there. Very sad to see him go. The private equity company now…read morecontrolling this practice is operating for profit, not patient care now. Dr. Erik is a wonderful ophthalmologist and surgeon.

Wow! This place has really changed! I've been a patient for 40 years and the care, quality, and…read morepatient satisfaction have all significantly declined. It started with a letter telling me Dr. Chotiner left. Then I went to see a new eye doctor there, who I liked, and would continue seeing, but at the end of the appointment, she told me that she was leaving and she just got there. For other members of my family, they have had appointment after appointment after appointment for the same thing and each time they go to an appointment the person acts like they have no idea why they are there and tells them to return in 2 to 3 weeks. My one daughter is getting contact lenses and she's been back three times already because they can't remember why she's there each time and they only give her a limited supply and tell her to come back in two weeks. They gave her 4 pairs only and told her to wear them each day, but they're single use only. It seems like it's just a for-profit, assembly line anymore. Will likely look elsewhere for eye care moving forward, as I have limited trust in the providers.

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LensCrafters - opticians - Updated September 2026

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Premier Eye Care Group

3.1

(11 reviews)

The Staff and Dr.s are all really friendly and professional. I have been going to Premier Eye care…read morefor years at the Tuscarora St. Office in the Shipoke area of Harrisburg. I was scheduled here to see Dr. Brent for Cataracts. After several appts. And consultations as well as having them removed I must say everything from start to finish was done very professionally. Especially since it takes co-ordination between the two offices to set up appointments as well as the operating procedures. I am truly grateful to Dr. Brent and the staff at both facilities for their professionalism and dedication to their patients.

In reading through the reviews, I have to say my experience was quite positive. My last year's…read moreexperience with my previous eye group became intolerable (I had to leave after waiting over an hour and to date, no one has called me back to reschedule). At Premier, I had Dr J.E.B. and found him to be patient and sincere when addressing my eye care. One thing I found interesting is the steps of the process (checking in, determining current vision measures, seeing the optometrist, etc) are all done separately. In this way, things move along, but I can see when one area could be backed up. However, I have not yet experienced this to occur. I have found the staff to be professionals and positive. Additionally, at the Hartzdale Dr location, there is ample parking with easy access to the front door.

Mechanicsburg Eye Associates

3.9

(34 reviews)

This eye doctor was recommended to me as my eye doctor of 15 years stopped accepting my insurance…read moreforcing me to go elsewhere. When I called to schedule, the receptionist was rude. It took several days for her to get me entered in their system and call me back to schedule. Then the earliest I could schedule was 6 months out. I took the appointment. Then 1 month prior to the appointment I receive a phone call that the doctor will be on vacation and they need to reschedule. The next available appointment is another 3 months out!! This is insane. I will be out of contacts and in need of a new Rx to even be able to order online. This has been a frustrating experience and I haven't even stepped foot into the office yet...

If I could leave zero stars, I would. The level of…read moreincompetence at this office is genuinely astounding. They'll call you, leave a vague message to call back, and then act like you're the inconvenience when you return the call. Worse, they rarely follow through on anything they say they'll do. Don't even get me started on the office manager--she's on a whole other level of incompetence entirely. It's honestly embarrassing this place is still in business. If you're still reading this, do yourself a favor: find another provider. This office is not worth your time, your money, or your patience! 0

Horizon Eye Care Group

3.0

(2 reviews)

I made my annual appointment with this practice in January, 2023 for my annual exam in January,…read more2024. A week before my appointment the office called and said routine exams were no longer being done at the Harrisburg office and my choices were to drive its Carlisle office or find a new provider. It was rude, inconsiderate, and unprofessional to change my appointment, made one year in advance, a week before it was scheduled. If you like practices that treat patients unprofessionally Horizon Eye Care Group is for you.

Excellent customer service. I called yesterday for an emergency visit. My son lost his glasses…read moreplaying outside and he tried to survive the morning wearing his contact lenses, however they were his last pair and they felt uncomfortable for him. Billy Jo got us in last night and we couldn't be happier. The staff is always friendly and we've never had a bad experience here yet.

Central Pennsylvania Eye Institute

I was a looking for an ophthalmologist in case of later needs, though I don't necessarily need one…read morenow. Dr. Fugate was both kind and thorough. He came highly recommended and both my husband and I are glad we switched. The medical center was charging way too much for this that and the other thing.

Central Pennsylvania Eye & Ear

I would definitely recommend this place. The Dr and his nurse are totally professional and…read morefriendly. I was seen almost immediately after walking in. Doc did a thorough exam and I am happy with the results. I received my glasses quickly. They have a wide variety of glasses, from youth to adult. I'm sure anyone would have a pleasant experience with these fine people.

OptiBarn

Been going to Primary Eye care and Optibarn for past 20 years. Dr Graden is excellent and has taken…read morecare of my family's eye care. We also have been helped by Robin at Optibarn over the years. If you need an eye exam or a new pair of glasses, give them a call. You'll be glad you did.

Gregory A. Anoia, O.D

Lots of care taken into finding the right glasswear for myself. Nice & cozy waiting room. Funny…read morestaff to help out and make recommendations. And when my glasses broke from a manufacturer defect he was able to repair it at no charge.

Walmart Vision & Glasses

3.3

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