I had an excellent appointment with Dr. Nguyen! It was like being treated be your friend. He was so…read moreeasy to talk to, yet very informative. He answered all my questions and addressed my concerns with care and clarity. He made my appointment fun and engaging while also being very thorough and educated me on steps to take for eye health. I will definitely be back here for my next check up. I strongly recommend Dr. Nguyen. Special shoutout to the front desk staff and nurse as well. They were welcoming and friendly.

They were extremely helpful! Very friendly staff they went the extra mile in calling my insurance…read morefor me. They helped me save money! Stephanie and Winnie for sure made my life much better during this visit!

They were very helpful in getting me my prescription glasses with some nice frames at a great…read moreprice. This was a time sensitive request as I will be starting a job driving an 18-wheeler so them being understanding of that and helping keep the roads safe makes a huge positive difference for both me and everyone around me. Thank you for being so responsive and helping me within the short window of time I have before I hit the road!

I sent a text in response to a text I was sent on 6/24. I had to send multiple follow-up texts…read moreduring business hours and received no reply. Then I sent a text after hours and actually received a response (an auto-response), which told me that I reached them after hours. I never received a prescription to place an order and had to request this. By 7/1, I finally received a call about placing an order. I still did not have my prescription. The woman sent me a link to place the order, which wasn't helpful at all, as she had indicated I would be able to pay with my CareCredit card. Not only was the link wonky, it did not allow me to order. I tried calling the office and it went to voicemail. Then I got a text saying "sorry we missed you. Please send a text as we will see this sooner." Clearly not true. After another text to them, saying how frustrating this experience had been, I was given the same link and told basically the same nonsense. I then asked for my prescription. Then I received a phone call right before I was heading to an appointment (I have wasted days and several hours with no success to order my contacts) and the same person who sent the first link asked if I was able to order my contacts. I told her that I didn't have time at this point. So today, I tried again and kept getting an error. This has been the most inefficient process and unacceptable experience I have ever had to simply order contacts. It should have never taken this long. What a joke.

I'm a newer patient of Dr. Lee's and really enjoy having her as my eye doctor. Dr. Lee and her…read morestaff are so thorough, compassionate, and friendly. It was really easy making an appointment, especially during the time of Covid. I ordered contacts through Kirkland Family Eyecare and it was a breeze using my insurance and scheduling a pick up. I highly recommend Dr. Lee to anyone in the market for an eye doctor. She truly cares about her patients and their eye health!

I've been going to Dr. Lee's practice for years and I can't recommend her enough. She is so sweet,…read morepatient, and caring. Her receptionist Kelsey is always super friendly and communicative. If you're looking for a new eye doctor, I don't think you could go wrong with Dr. Lee. She's the best.

Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

This clinic does not honor appts, even those made 4 months prior…read more In Nov 2025, I made an appt to see Dr. McManus on Feb 24, 2026. At that time, he was accepting new patients. He decided to stop accepting new patients 2 weeks prior to my appt. I called to ask if they would honor the appt given it's long standing and was told "no." I asked them to check with Dr. McManus given the length of time the appt had been on the books. They said he had specifically told them to cancel all appts (she emphasized all). She (Megan) seemed certain he wouldn't consider it and wasn't willing to approach him about this. Bottom Line - don't expect this clinic to honor those things they've committed to. In my business, I encourage employees to come to me with these types of concerns and would never have turned down someone in this situation.

The staff was very friendly with a spotless clinic and they made it effortless to get a new pair of…read moreglasses.

The people at Oculus are truly warm, kind and knowledgeable and it's a great place to shop. Their…read moreinput and the buying experience make it a true pleasure.

Oculus Eyewear is the best location for eye exam, contact lens exam and other vision services in…read moreSeattle. Dr. Woener is a very caring, patient and interactive person. He is keen on interacting with patients and knowing how we feel about our vision or spectacles needs. The experience transformed a mundane vision exam into a casual and comfortable conversation. He pertains his professionalism and a precise vision exam. He understands the variation of contact lens. I am so happy that I was given free colour lens to see which colours I liked. I am very happy with Dr. Woener's efficiency and consideration. Jess is kind and thoughtful. I like to chat with her. She answers your emails very quickly. She helped me with the lens for my frames yesterday. She explained in details and responded honestly. The shop is bright, comfortable and convenient. Oculus is highly recommended.

Do not order contacts here. They quoted me over the phone and then changed the price when I…read morearrived. They charged $80/box when 1800 contacts charges $46.49 (I just checked). If I wasn't completely out I wouldn't have taken them. I buy these every year from my previous eye doctor and they charge $50/box, which seemed reasonable.

I came to Bella Vision after getting a new insurance and saw that they were in my network as well…read moreas less than a 5 min drive away from my house! When I called the phone was answered by a really nice woman who was able to book me for a Tuesday appointment. She took my insurance info and told me that check in was at 2:50 for my 3pm appointment. Come Tuesday I get there early and was nicely greeted when walking in. I started on paperwork (only three easy pages) and right after I gave the paperwork back I was already called to start off some of the vision tests... and it was still early so yay for not waiting long! All of the tests were super smooth and I felt comfortable the whole time. After the basic tests were done I just had to wait for the doctor to come in. She came in after about 2 min and we started the exam. She was great! She was super thorough but explained everything to me as she was doing it (this is not my first ever eye doctor visit so I already knew what to expect). I felt very comfortable and the appointment went by super fast! I got my glasses prescription and they ordered some tester contacts for me since they did not have them in stock and I need some more specialty ones. I was super satisfied with the quality of the service and the whole place in general! Definitely a great place to go!

WASHINGTON PACIFIC EYE ASSOCIATES @ KIRKLAND…read more Parking here can be a little difficult since it's mostly street parking. Just make sure you find a spot that allows two-hour parking rather than 30 minutes. I'd recommend parking on the left side near Jimmy John's or the Overlake Clinic, there's a good amount of street parking on both sides of the road in that area. I came in around 10 AM and the staff were extremely friendly. They asked about my day and how my morning was, which I really appreciated. I signed a couple of papers to get started and provided my insurance information, my mom is also on the insurance, so it was really nice that they already had a primary provider on file. I was quickly taken into a room and completed a few exams. I also received a free wellness exam since my mom is a current member, which was a huge plus. One thing I really liked about this place is that they don't do the air puff test that most eye doctors use. Usually there's a blue light you stare at and a puff of air that can irritate your eyes, so I was preparing myself for that. I was really happy they didn't do that here. Everything felt very subtle, comfortable, and smooth throughout the exam. The doctor was very kind and thorough. I did end up needing glasses, especially for long-distance driving, and the whole process of getting that figured out was quick and easy. I was able to choose my frames right after, and it was a very seamless experience. My total came out to around $100, and my insurance covered a large portion of it. My glasses should be ready within the next two weeks. Overall, I really loved this place. The staff are incredibly friendly, the process was easy, and the care was great. I would definitely recommend stopping by and I would absolutely come back again.

I would put a negative star if I could. We are returning…read morepatients, which makes this situation even more disappointing. Our son's contact lens fitting appointment was canceled without my authorization. I never asked to cancel--if I had, I would not have rearranged my entire family's schedule for this visit. We wasted an entire day only to arrive and find out the appointment was cancelled. To make matters worse, when we got to the office, the person scheduled to see was sitting at the front desk the entire time as my husband and son waited. This shows that our time slot was open and could have been easily used, with zero valid reason for turning us away. Management was completely unprofessional throughout. Not only did nobody apologize to us in person, but no real effort was made to accommodate our son, and nobody took accountability for the staff's mistakes. Now, because of this incompetence, I have to take more time off work, my son has to miss more school, and our family has to bear the burden of their disorganization. Today's experience ruined all of my previous positive experiences with this clinic. As much as I hate the thought of changing eye clinics for my entire family, I do not want to interact with them again. If you value your time, your sanity, or your family's well-being, I suggest you go anywhere else. This place is the perfect example of how a clinic should NOT be run.

We've been patients of Dr. Lim's for the last three years. He is amazing along with his staff…read more With our youngest being on the autism spectrum, he is patient as he explains what he'll be doing and is thorough in our appointment explaining the results of the different diagnostics he applies to assess health of your eyes. I appreciate his sense of humor and kind demeanor. Tatiana who works at his Kirkland Optix location has a great eye for what frame works best for your face and takes the pain out of finding that perfect pair of glasses. We look forward to heading to our annual check ups despite the eye drops!

First they take your medical insurance information saying they take it just in case they provide…read moremedical service. Then they charge your medical insurance just for looking at your retina image. However, they disclose that the medical insurance will be charged only after the retina image is taken and looked at. When you tell them that they should have disclosed the retina imaging will require charging medical insurance, they get offended saying they were transparent with you. They think transparency means that they told you your medical insurance will be charged after imaging has been already done. Very interesting perspective at transparency of services rendered.

Amazing Service Experience Yesterday, the screw holding one…read moreof my eyeglasses arms on fell out. Obviously, I can't wear the glasses without the screw in the arm. I tried several repair kits, but none of them had the right-sized screw. I thought perhaps there would be an eyeglass store in Woodinville that might be able to help me. Fortunately, I picked The Optik. I sent an email as well as a text to The Optik. Approximately 20 minutes later, I got an email back from an associate named Lilly. Her email was very pleasant and inviting, so I drove over. A sign on the door indicated that they were short of staff and there might be a wait, but I didn't have to. Lilly was sitting right at the desk. She recognized me as I walked in. She took my glasses and said Please sit down and make yourself comfortable. I'll be right back. Who does this nowadays? In about 10 minutes, she was back out and said that she wasn't able to find the exact screw, but she did find a screw that she cut and used to repair glasses. Remember this: I had no appointment. I had not purchased my glasses there, and she didn't know me from Jack. I haven't had better service from anyone in the past few years than I received from her. Thank you to Lilly, and thank you to the owners at The Optik, who hire the right people with the right attitude and training. If you need new glasses or a minor repair, like I did, I highly recommend that you go to The Optik.

Went here for the first time yesterday and was super impressed! I liked that I was able to text the…read moreoffice to set up an appointment, and found this process to be super simple. Before I met with the doctor, they did some tests and scans of my eyes which I had never had done before and thought was really cool. Dr. Yarek is super kind, warm, and helpful. The exam was comfortable and quick and I felt like I could ask her anything. Everyone at their office is really kind and understanding, and I never felt pressured to make any purchases or go above and beyond what my insurance paid for. I was able to speak with a staff member after my appointment to discuss what my insurance covered and what my options were for new frames. I ended up picking out a pair, with lots of help from the staff, and am really happy with how kind and transparent they are.