I called to schedule an eye exam & was pleased that I could make an appointment 2 weeks out. I had…read morean appointment with Dr. Riggs. The new space is beautiful with plenty of parking. The support staff and Dr. Riggs were excellent. I was in and out in less than 30 minutes. My husband and I returned on Friday afternoon to pick out our frames. Kelsey assisted us with picking out frames and making sure we got the best option for our insurance. Kelsey was friendly, honest and thorough during our interaction. The options of frames is a bit overwhelming but I loved having all the options. We had no problems picking out options that we liked. I appreciated Kelsey being honest with making the final decision. Thank you Dr. Riggs, Kelsey & the entire VisionFirst staff for a great experience. Can't wait to pick up our glasses in a few weeks.

We have been taking my daughter to this location for the past 3+ years, she is now 7. Miranda has…read morealways been kind and thoughtful to us when purchasing glasses and fitting them, she remembers us from our previous visits (which are a year apart) and is always kind and patient with her as well as informative with me, as a mom who is not as knowledgeable of vision or glasses. Mrs. Dr. Rallo is also very patient with her which we have been thankful for. We will continue to go to this location as long as Miranda and Dr. Rallo are here.

The positive reviews on this place are either fake or very old! Be warned! This is the Walmart of…read moreoptometrists! Twice (months apart) this place cancelled my appt and asked to reschedule because they didn't have an optometrist. Pitiful! I will never consider this place again.

The sales folks are great . the eye exam is rushed. Do not know how correct lens ever prescribed…read morewith doctor rushing through the test of which is better ...this one or this one... getting testy after being told going too fast and none looked better than other. Had to get glasses this time out ( due to one eye just past the acceptable range for license) and really cannot see any better with them then without. My cheaters do better than the glasses. They advertise budget glasses but when being shown frames....the cheapest were $80 ...and when asked about cheaper ones advertised....answer was BUT YOUR INSURANCE COVERS.... that did not set well with me. Guess they are as good as any other places around.

NEVER AGAIN!!! Well do NOT use SVS vision I've had my glasses for 5 months they've been scratched…read morefor at least 2 months and they will not do anything but give me 70/30 where I still have to pay 30% of progressive lenses which is still $150 I have never went anywhere where they would not replace the lenses when they're not very old never again and no do not shop there.

My wife and I have been to this SVS several times since this is the place my eye insurance covers…read more For some reason I've never had any luck with the ladies that work in there. It seems that EVERY time I've been in they are in a bad mood &/or just don't want to be there. As if troubled that they had to work because a customer came in??????? Several months ago we spent over $800 on a couple pair of glasses. And that's what I paid AFTER insurance. They were out of the "care kit" that you get with glasses we purchased so they told us to check back as more would come in soon. Why fo we have to check back , can"t they call us when the stock arrives??? Of course every check back was the same ol same ol...... "We're out at the moment" or " We had some but just ran out". I went in there today to get my safety glasses and asked about the care kit promised to my wife and got the same ol same ol...... "Were out at the moment, keep checking back with us"..... Seriously!!! Then she had the nerve to try to convince me that my wife dosent get the kit. Really?????? Can't you just take down our phone # and call when they come in?????? The lady didn't want to but she finally took the #....... Yeaaaaaaaaa we all love hassels!! NOT. If my insurance didn't make me go to this place I would not go. They get a 1 star for customer service, the only reason I'm giving it 3 stars is because there are lots and lots of frames to choose from and the store is always clean and well organized. I can go on and on about other experiences I've had there along with several other co workers I've spoke to that have had issues with this store also. We'll leave it at this and I'll hope for the best on my next visit!!!

Gteat Drs. State if the art equipment. Great office staff. Saved my vision, enough saidread more

The doctors are nice and professional, but this place has a severe office management issue. I've…read morebeen bringing both of my parents here for years and it's always the same issue. Many patients are scheduled for the same time and then expected to wait. The last few appointments have had waits of over 2 hours. We have stayed because my parents like their doctors, but the office manager/scheduler needs to change the way they schedule and stop overbooking. Many of these patients have mobility issues and this is unfair to them and their caregivers.

There is a sign on the door that says due to staffing they have adjusted hours but no new hours are…read morelisted. I've been by a few times and they are still closed. When I called multiple times the call goes to a full voicemail box. Since they are the only Target Optical in the area it makes it difficult to get any warranty work done. Plus I was counting on get new glasses before the end of the year due to insurance but that looks doubtful now.

I didn't know Target even had an optometrist! So helpful in St Matthew's!…read more This is truly a hidden gem for eye care. You can go in through the outside door. Which I prefer when dealing with covid. Or you can walk into the vast selection of eyeglasses if you are already shopping. I called on a Friday morning and they got me right in for my 3pm appointment. The doctor is extremely knowledgeable. I had a horrible experience at one of those "quickie" eye centers a few years ago. I got signed in, picked out glasses and contacts while waiting for my appointment. Took no more than 15 to 20 minutes. Although, she was very thorough. The staff was unbelievably helpful. They even found vision insurance I didn't know I had. They assisted me in all things lenses for glasses and frames. And, got my contacts ordered. I was out of there in 45 minutes. This place is extremely convenient. And not nearly as crowded as the "vision centers." Definitely recommend!

After my husband's recent cataract surgeries he actually listened to his doctor and searched for…read moresunglasses. There were many specifics he was to consider for the sunglasses. He first checked Lens Crafters and a few other places as was appalled at the prices. While at the mall one day, we stopped in at Sunglass Hut and were quite pleased with the selection and the very helpful and patient sales staff. Forty five minutes later, (yes, the salesperson was quite patient !) my hubby walked out with some great looking, great fitting, shades that had the features he was told to obtain...and at HALF the price of Lens Crafters and other places he had looked!

Read all these bad reviews! When 20% or more are complaining it's serious…read more I also had a terrible experience with LensFactory. They took forever to complete my lenses, they arrived and were among the worst I have ever received. The bifocal portion is very small, unusable. There are number etched in the lenses and this causes distortion. The glare on the lenses is the worst I've ever seen. I sent in a complaint but they have refused to respond. Unethical, poor product and poor service. Steer clear.

First of all the delivery took 7 weeks and when I finally received my glasses back the lenses had…read moretwo identical scratches on each lens, and this was after they told me they went back once for failing quality control. She said she would pull up a picture they took when they shipped them to me, and sure enough those scratches where in there photos. They said they could fix them if I send them back. However I don't have another 7 weeks to wait, plus I figured at least the prescription is close enough this time. I wouldn't trust them to not screw that up if I sent them to get the scratches fixed.

Taustine eye center is located in this building. My family goes here to get their regular eye exam…read moreand they have nothing but good things to say about it, so I started going. The staff is very friendly and the times that I have been there, I've never had to wait a long time. I recommend this place to anyone that's looking to find a place to get their eyes checked out.