I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

I take my mom here for her eye exams. Dr. Zuckerbrod is an excellent ophthalmologist. Very…read moreknowledgeable with good bedside manner. The office building is older but Dr. Zuckerbrod is a much better doctor than the other ophthalmologists I took my mom to at fancier looking facilities. He's at the Westland office only on Thursdays so there can be a wait. I was told his busiest office is in Detroit where he works Monday, Wednesday, and Friday.

The best eye doctors in the state. Thanks for taking such great care of my family!!!read more

It's always a crap shoot when you move and must find a new doctor & dentist of some sort. If you've…read morehad a really good one and have to find a replacement you know how easy it is to end up in a bad situation with a new doctor or dentist. We've been fortunate so far in finding new doctors & a dentist since our move to Livonia. I would certainly consider myself fortunate for finding Marston Optometry. The previous reviewers all have it correct in stating how awesome this practice is. From the front desk staff, to the technician, to the optometrist, to the optician this place has exceeded my expectations. I have gotten to the place where I needed reading glasses and after researching a number of different places I chose Marston and am very glad I did. They were able to schedule an appointment that was convenient for me and wasn't several weeks out. I was greeted quickly and warmly by Carroll upon arriving and was only waiting a matter of a few minutes till Yolanda, optometric technician, came to get me. Yolanda explained every step in the process and seemed to genuinely love her job. Soon after Yolanda was finished, the doctor came in and completed my exam. No where in the process did the doctor try to sell me any products or embellish the results of my exam in order to up-sell me any unnecessary glasses. She was honest and explained everything in detail. After the exam, I was escorted to Mindy, optician, to discuss my options regarding reading glasses. I was concerned that this would now be the chance for them to try and sell me overpriced, unnecessary items. However, Mindy was very pleasant & helpful and not once tried to sell me anything or talk me into buying anything. She answered all of my questions and laid out all of my options without putting on the hard sell. I explained to Mindy that I was travelling out of the country for a couple of weeks and was hoping to get my glasses before I left. My request was rather challenging because this was only 1.5 weeks before I was scheduled to fly out. Nonetheless, Mindy told me that she works with several different labs and had one that she was confident could expedite my glasses. The Wednesday-Thursday before I was scheduled to fly out was when "Snowmageddon" hit SE Michigan, and I was concerned that this would delay my glasses. It was a pleasant surprise when Mindy called me to reassure me that my glasses should still be ready by Friday. In spite of the terrible weather Mindy called me Friday morning to let me know my glasses were in and could be picked up. Wow! So many businesses had closed die to the weather, yet the staff at Marston were still taking care of their patients. The staff at Marston has taken great care of me and I would highly recommend this practice to anyone that may need an optometrist.

DO NOT GO HERE!! I REPEAT DO NOT GO HERE! My mother has gone here for the last 25 years never had a…read moreproblem, very loyal to this establishment until they tried to reprimand her for the stupidest thing ever. said the young staff member was crying for her talking about my nephews type 1 diabetes. The staff member told her that she Needed to be mindful of what she talks about and that she made two of her staff members cry... my Mother is a retired teacher she would never say anything political, inappropriate or insensitive. Now I realize some topics can be sensitive to others but the staffs unprofessionalism just lost them a loyal client. Doeant matter how good the Drs are if you have a SHITTTY front staff with bad customer service skills

I was recently cleaning my belongings. Purchased this gift certificate for my brother. He passed…read moreaway during Covid Westland AB nor Corporate would refund my money. They emailed me back saying they would not "reissue" which is telling because it suggests they did not read my request. Additionally, because the gift certificate was in my possession. Fair warning, be careful when buying gift certificates. They will keep your money.

this place is terrible manager acts like a pick me girl with a brain full of rocks the assistant…read moremanager always looks confused he is a great yes man but has no idea what he is doing I will never go back there again none of them have a clue on what they are doing guess they missed training days

This should be taken down because as the last reviewer stated, it's been closed a long time and…read moreDr. W was SUPPOSED to have gone to this clown show location in Ypsilanti but when were were there five years ago, he was not. The dude who owns the store has no degrees in optics. He's just there to bloviate and let you know that's his business. He has no business with his hands on products, even putting them on your face and he is a complete d###. Never have I ever been in a more unprofessional and unfriendly place. The new doctor was great, but the owner and skeleton crew staff are awful.

They are closed and have been for years. The call is routed to a different eye care provider in…read moreYpsilanti.

So I came here a couple times to try on glasses frames. Let me tell you..... Dean is a star! The…read moremoment I opened the door, he was so happy to get me started. I soon found out that Dean is a personal stylist there and he does a fantastic job connecting with people and helping them find the perfect pair of glasses. You can really tell he enjoys his job! The African American woman, hands down love her! She's down to earth, funny, personable, and also connects to customers very well. The manager, shes lovely and very welcoming too. The only odd ball of the group is Alan, one of the opticians. He's one of those "one of these things is not like the other". They sat me down with him so he could input my info, and it was like talking to an automation machine. To be honest, it doesn't seem like he fits with the culture there. I'm asking him questions about what my vision insurance covers and he's giving non detailed answers and kept asking if I wanted to finalize and purchase. Almost like he didn't want to be there and trying to end the conversation. Major turn off. I was so happy when I walked away from his table. Nobody wants to deal with that negative space. One bad apple shouldn't ruin the overall bushel so I'm going to keep the 5 stars listed because everybody else was amazing and really made me enjoy my glasses hunting experience.

So, let's start off being treated like family when coming into any establishment is a major plus…read moreMarianna (Owner) is such a hands on boss, working the floor as her customers are being assisted. Faith was my optician and she wasn't anything less than Phenomenal especially with her recommendations. Dean helped assist as my optician helped get me out in a timely fashion. The Direct optical team (Marianna, Mar, Faith, Dean and Alan ) were all such a delight that I left out knowing everyone's name. lol The Dr was great as well and very knowledgeable (we had a great conversation) Love this Place

Came here for my eye exam, in which I haven't done in years, and it was really a great experience…read more Everything was clean and organized. There was a smooth transition from doing paperwork to doing the eye exam to looking at different frames. All the staff were kind and welcoming. Dr. Fatima Elchawich was thorough and outstanding! Absolutely love her personality!

I am writing to express my disappointment with my recent experience with your optical practice…read more I initially chose your office because of its convenient location and the positive experience I had with the provider. However, my experience with the organization as a whole has been extremely disappointing. After only six months of use, the corner of one of my lenses became foggy, indicating what appears to be a defect in the lens coating or manufacturing. When I contacted your office to inquire about repair or replacement options, I was informed that your organization does not stand behind its lenses and would not provide any support for what I believe is a defective product. without a warranty. Since I purchase new glasses every year, a warranty seems unnecessary. I was directed --- 'You shouldn't bother to come in." I find it unreasonable that lenses would fail after such a short period of normal use and even more concerning that there appears to be no product warranty or customer support in these situations. Customers should be able to expect both quality products and accountability when those products fail prematurely. For comparison, Costco Optical promptly replaced the defective lenses without issue. Because of their commitment to customer service and product quality, I will be moving all of my family's optical business to Costco going forward.

Very nice people here they take care of you very well my mom just had a emergency and they too…read morek her in on the spot to look at her

A couple of months ago I went to Michigan Eye Center and saw the younger Dr. Peracha. The…read moreassistant lady was excellent, but when the Dr. took over he seemed abrupt and impatient. He shined a small bright flashlight in my eyes which was painful but he insisted on doing it for an extended length of time. I began to wonder if he enjoyed inflicting pain on my eye. I don't trust them and I won't go back.

Dr. Dennis Weber has been a practicing ophthalmologist for more than 30 years. His entire staff is…read moreexperienced and very professional. His was one of the only Dr.s of ophthalmology who will accept my group vision insurance plan. I would rather have a ophthalmologist exam than just an optician. His assistant who did the initial measurements of my refractory exam had 20 years of experience herself. Everyone in the office was pleasant and the whole experience was great. I would recommend this office to anyone who needs an eye exam and glasses. I don't think he does contact lens fittings though.

I've been coming to Vision without Limits on Ford Road in Canton since 2005, back when Dr Bohdan…read moreowned the practice. He always provided great, thorough care and really built a strong foundation of trust. In the past year or two, the office has changed ownership and is now run by Dr Naureen Haroon. I'm happy to say the transition has been seamless Dr Haroon and her excellent staff continue the same high standard of professionalism and friendliness I've come to expect A special mention to Manager Mat Jordan, who does an outstanding job keeping everything running smoothly and making patients feel welcome. Also Dr Julia Bao (O.D.) handled my recent exams and did a fantastic job explaining every detail during the process. The also accept a wide range of insurance plans, which makes scheduling and billing very convenient, and they have a great selection of eye frames and lenses to choose from--stylish options for all budgets It's great to see the practice still thriving .after all these years. I definitely recommend Vision Without Limits LLC for anyone looking for reliable caring eye care in the Canton Area

Excellent customer service! Staff is professional and helpful from start to finish. I had a great…read moreexperience with everyone there. Very customer focused. They even opened up to let me pickup my glasses when they were closed for lunch. Good prices and quality products. Very positive experience.