Had a great experience at Rx Optical in Allen Park. Dr…read more Murphy was super chill and explained everything without making it confusing or feeling rushed. The staff was great, too. Very friendly and personable. They made my visit quick and easy.

My experience here was amazing my eye doctor Omar was super friendly very and helpful with all my…read morequestions i had . Leigh was a delight to talk to . She not only helped me but also my mom trying to get my brother the glasses. All the staff made me feel comfortable and i had a laugh with all of them. They all are great cant wait till my next exam next year.

To make a long story short, I walked in off the street. Was greeted warmly. Got my info straight,…read more got a fresh eye exam, checked out frames, got them ordered, and was out of there! No hassle, no trouble. My personal experience was good all around!

My husband and I chose SVS for the convenience of the location. We go back because of Dr.Adelina…read moreand his staff. They are knowledgeable, friendly and thorough. Dr.Adelina is patient and takes the necessary time to get your prescription correct. The staff is great and advising you on frames and what looks good. I highly recommend them.

I came here today for an eye exam, it was my first time here but it's where my husband goes and he…read morerecommends it. I used to see an ophthalmologist in Birmingham, but our insurance doesn't cover it and it's a little bit far of a drive now for me anyways. I have a condition where my eyes are cone-shaped; because of that, Visionworks recommended me going to a specialist. If I constantly have to go to this place and the specialist, I probably will not go to this place, but we'll see. I thought the eye exam was thorough and well done. Our insurance covers $300 for frames so I ordered some new glasses, my current ones are probably five years old or older so I definitely need a new pair. I was already in the area so I arrived for my appointment a bit early. My husband arrived five or 10 minutes late one time and they turned him away so be aware that they are pretty punctual. My guess is because I think they just have the one doctor for eye exams. They had a nice selection of glasses as well, if you're looking to get new glasses. I would return to this location, but I will admit I missed my old ophthalmologist and the nice waiting room, etc.

Previously I've had no problem with this place but recently it's just been bad. The lady working…read morethere messed up my glasses by putting an old prescription and then I had to go back 3 times to get the glasses. When I arrived to pick up the glasses there were people waiting for their appointments that they were waiting for, for almost half an hour. No "sorry we will be right with you" not even eye contact, nothing. Had to wait for a while.

I had been considering contact lenses for a while, but I wasn't sure if I was a good candidate for…read morethem or if I could handle touching my eyes every day! Dr. Levin was incredibly patient and answered all of my questions in detail, making sure I was comfortable with my decisions and also making sure I understood the best contacts for my eyes and how to properly use and maintain them. The clinic staff was also amazing as they taught me how to put in and remove the contacts, keep them clean, and keep my eyes healthy. No matter how many questions I had, it was always clear to me that my health and comfort was the most important thing to everyone I worked with in the office. I tried two different brands of lenses and then Dr. Levin re-examined my eyes to ensure everything looked good. I am so happy with my choice and so grateful that Dr. Levin cares so deeply about his patients and their comfort.

Note: I went to this clinic after not being able to reach my prior eye doctor. My goal of coming to…read morethis doctor was to get an exam to see if my vision had changed since early in the pandemic, to get new glasses because my old ones, while working great, were a bit beat up, and to get an updated contact lens prescription because those prescriptions expire (far too quickly in my opinion). Beginning with the callous way Dr. Levin informed me of the tragic passing of my previous eye doctor (hence why I couldn't reach my prior doc), I probably should have guessed this experience wasn't going to be great. I was shocked and visibly upset (we loved our previous doctor; he was a young family man gone far too soon). Dr. Levin's demeanor was awful and lacked empathy, especially in a snide comment about my deceased prior doc's approach to my vision correction. Even beyond that, his approach was incredibly off putting and paternalistic. And he did not listen to me when I asked explicitly for what I needed, including no interest in correcting a very minor astigmatism that was never corrected before and has never affected my vision. When the lens came, they were far too strong. I could not read with them (as I can with my prior prescription from years previous; my prescription has been very stable). New lens were ordered. These were better but not ideal. I asked repeatedly (prior to the new lenses) to just replicate my old prescription since it worked so well for me - I work on a computer or reading all day, I'm not a sniper, I don't need 20/15 distance vision at the expense of not being able to read up close. And I've never needed readers, as I can read and work perfectly without glasses on. For now, the glasses I ended up with are ok, but I still have trouble reading and just take my glasses off. I feel that I was trying to be upsold for progressives or a second set of glasses for reading, but again, I have never needed them in the past (my old glasses are on my face as I type this and work exactly as I need them to). Meanwhile, I was trying contact lens trials at the same time, to zero in on that prescription. This also did not go well. First, I was corrected for the minor astigmatism that I explicitly said was never an issue and was never corrected for previously (hence, his snide comments about my previous doctor "missing it"). Second, I could not read at all with the new contact lenses - everything was a blurry mess. And as they're in my eyes, I can't take them off to quickly read. I tried two other trials, each time explaining exactly what I needed, and never got the lenses I needed. The last set are still blurry while reading or using a computer, but I can see read a road sign an extra 1/2 mile away! Completely unnecessary. This was over a six month period, delayed because I have a busy schedule. I'm writing today out of frustration (they'll STILL taking up my time). Today, I called again to maybe finalize the issue, to check if the prescription of my ok-but-not-perfect glasses could simply be replicated in my contact prescription. It was rudely explained that the "glasses and contact prescriptions are never the same, because one touches the eye and the other doesn't". It went on. I get it! I didn't need to be talk to like a child. I'm not versed in your jargon, but I think you know what I meant - regardless of prescription, I want contacts that work like my glasses. The patient should not be held to the same technical standard as a co-worker in the industry. Pedantic and rude! This final conversation was via a returned call. The caller began by telling me they were dismissing my case (assuming also dismissing me as a patient) and mailing my final (not correct) prescription to me. Much of the conversation is detailed in the above paragraph. I will never return to this office, nor will I recommend it to anyone. I train young people who are learning to become healthcare providers. I would be mortified to know that any of them would act in their future practices the way Dr. Levin (or the technical staff) acted with me. Thankfully, my previous doctor's practice has been purchased and reopened, and I hope that I can return there when my next appointment comes around. In the meantime, I'll muddle through with these less-than-ideal glasses and contacts until my insurance is available to try again. Likely, I'll just continue to use my glasses prescription from years ago!

Have went here for a long time. Concerned that the last time I went they tried to sell me…read moresomething that would have cost a lot of $$$$

Met with a new eye doctor who is pompous named Dr Laila , and wrote the wrong prescription, paid…read more700 out of pocket for my custom glasses and disposable contacts. Called within a week they said eyes need to be adjusted which they never were. Had terrible headaches and migraines. - She also said I have light sensitive eyes however will not write a letter based on my light sensitivity.

I've been here once before about 2-3 years ago. I'm POSITIVE they were NOT as inept as today. I…read morearrived about 30 minutes early for my appt. I give Linda my ID and medical card. She asks for my referral. I'm thinking my eye dr's referral. She says no I need a global referral. Mind you I scheduled this appt over a week ago. So i should have been told this. I thought it was covered under my vision insurance. Linda says, "Well you didn't talk to me so I don't know." I respond with "I don't work here. So if no one tells me to get a global referral, why would I know?" She repeats that it's not her fault. She tells me the biller says my options are: 1. To wait until 9am and call my Primary for a referral. 2. Pay out of pocket $340 and get reimbursed once the referral is received. 3. Reschedule 1. I could have wasted my time sitting 45 minutes for my Primary Dr to open. Then ask them to rush a referral over when they require 24-48 hours notice. But why reward this office for ineptness??? 2. I could have paid the $340 on my AMEX, and wait for this inept office to reimburse me. I mean if you can't inform a patient to bring a Global Referral for an appt, why would I subject myself to possibly being out of $340. 3. Reschedule with them? Nope b/c if everything I've stated. Linda was unapologetic. But, she wanted to take scans of my ID and insurance card! No way!!! Both her, the receptionist she said I spoke to and the biller should be FIRED. Dr Zuckerman has a plaque for being a Dr of excellence. Too bad his staff doesn't follow his example. They ABSOLUTELY WASTED MY TIME! I'll have to now find someone else.

Dr Peracha replaced lenses in both eyes. Very happy with the outcomes. Surgery went very well…read morewithout complications. Can see without glasses and read most print without them. Office staff helpful and courteous.

I needed a super last-minute eye exam because my eyes felt heavy and I just wanted to make sure…read moreeverything was OK. I worked with Bayda and May there and both were extremely helpful. I really enjoyed chatting with Bayda too, she helped me make an appointment for the next day, which is pretty awesome considering the holidays are about to start. Dr. Habib was fantastic. Super helpful. She spent time explaining everything to me and definitely 10 out of 10 as far as experience and service goes.

Employees are really nice. Good selection. I have gone since it was in the mall and then moved out.read more

The care taken through the exam process is beyond great. We appreciate the knowledge shared with us…read moreabout the chosen glasses and sunglasses that fit our insurance profile.

I've gone to this place for years now and I have always been satisfied with their service. I do…read morealways end up getting a different optometrist every year, but they always do a good job of meeting my vision needs and keeping my eyes healthy. They have a wide selection of frames for eyeglasses and they have a variety of brands as well. I always get my contacts here because they are always cheaper here when I use my Costco membership which is the main reason why I always choose to go to this place because the value of their products and services is great.